Toluna is not just another survey platform, they have games were you can earn points, answer quick polls, you can also connect with others on their social platform. You have options on how to get paid... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love it! One of the best website/app to earn some pocket money. I love when it's almost your birthday, they would celebrate it by giving you points! They gave me 1000 points first and gave 5000 poin... See more
Company replied
I love the surveys and the games. you can rack up points really fast. My only complaint is that it takes a while to redeem them, and for some reason about 50,000 of my points have disappeared for some... See more
Company replied
The questions were easy to answer; however, two assumptions were made regarding the person taking survey. 1. Said Person was in the market for subject matter 2. Person understood and knew referen... See more
Company replied
Company details
- Market Researcher
- Media and Marketing Agency
- Media Company
- Online Marketing Agency
- Software Company
- Web Hosting Company
About Toluna
Written by the company
You can also download our app for free and enjoy the experience on the go!  
|
Contact info
United States
- https://www.toluna.com/contact-us
- www.toluna.com
4.2
Great
232K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Toluna
Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!
If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!
Warmest wishes,
Jordan
Reply from Toluna
Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!
If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!
Warmest wishes,
Jordan
Reply from Toluna
Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!
If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!
Warmest wishes,
Jordan
Easier rewards
I would like you to return to giving more gift cards like for the Warehouse as rewards
4 June 2026
Reply from Toluna
Thank you for sharing your review,
We would like to be able to improve your experience and ensure that we are meeting all your expectations, and aim for the 5-star rating! Please do not hesitate to reach out to us at any time by filling a simple contact form at https://www.toluna.com/contact-us and we would be happy to help!
Sincerely,
Jordan
The survey was so dull and repetitive
4 June 2026
Reply from Toluna
I am sorry for the problems you have encountered, and I would like to have more information on this so that I can identify your account and help you.
If you would like to discuss your specific experience further, I would be very happy to analyse your profile in more depth. I kindly invite you to send a new ticket to https://www.toluna.com/contact-us with the subject line 'Trustpilot review - Follow up' so that I can personally assist you. Kindly note that in case you feel that the initial automated response doesn't address your inquiry for the Type/Subtype of Issue selected, please note that simply responding to that email will ensure a support representative will look into your request as soon as possible.
Cordially,
Jordan
Satisfied in every surveys...legit on…
Satisfied in every surveys...legit on rewards .received it many times.
3 June 2026
Reply from Toluna
Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!
If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!
Warmest wishes,
Jordan
Reply from Toluna
Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!
If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!
Warmest wishes,
Jordan
Reply from Toluna
Thank you for sharing your review,
We would like to be able to improve your experience and ensure that we are meeting all your expectations, and aim for the 5-star rating! Please do not hesitate to reach out to us at any time by filling a simple contact form at https://www.toluna.com/contact-us and we would be happy to help!
Sincerely,
Jordan
When I have always redeemed a payment…
When I have always redeemed a payment from Toluna the process is quick and easy
4 June 2026
Reply from Toluna
Thank you for taking the time to review Toluna! We are really grateful that you are part of our community, influencing our world!
If there is anything else we can do for you at any time, we would love to discuss further and ensure that we are meeting all your expectations, and aim to reach for the 5 stars! 😊
Please do not hesitate to reach out to us at https://www.toluna.com/contact-us and we would be happy to help!
Warmest wishes,
Jordan
Reply from Toluna
I am sorry for the problems you have encountered, and I would like to have more information on this so that I can identify your account and help you.
If you would like to discuss your specific experience further, I would be very happy to analyse your profile in more depth. I kindly invite you to send a new ticket to https://www.toluna.com/contact-us with the subject line 'Trustpilot review - Follow up' so that I can personally assist you. Kindly note that in case you feel that the initial automated response doesn't address your inquiry for the Type/Subtype of Issue selected, please note that simply responding to that email will ensure a support representative will look into your request as soon as possible.
Cordially,
Jordan
Reply from Toluna
Thank you for taking the time to review Toluna! We are really grateful that you are part of our community, influencing our world!
If there is anything else we can do for you at any time, we would love to discuss further and ensure that we are meeting all your expectations, and aim to reach for the 5 stars! 😊
Please do not hesitate to reach out to us at https://www.toluna.com/contact-us and we would be happy to help!
Warmest wishes,
Jordan
Just know what's affordable and considerably healthy at the same time
It's nice to get the opinions of the customers, maybe some of us will be heard, changes could be made if any that will benefit the companies involved as well as the customers who are buying the products.
4 June 2026
Reply from Toluna
Thank you for taking the time to review Toluna! We are really grateful that you are part of our community, influencing our world!
If there is anything else we can do for you at any time, we would love to discuss further and ensure that we are meeting all your expectations, and aim to reach for the 5 stars! 😊
Please do not hesitate to reach out to us at https://www.toluna.com/contact-us and we would be happy to help!
Warmest wishes,
Jordan
Reply from Toluna
Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!
If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!
Warmest wishes,
Jordan
Reply from Toluna
Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!
If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!
Warmest wishes,
Jordan
Reply from Toluna
Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!
If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!
Warmest wishes,
Jordan
How and when do we cash out
How and when do we cash out ? After we get sign in and do the survey
4 June 2026
Reply from Toluna
Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!
If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!
Warmest wishes,
Jordan
Fun and interesting surveys that…
Fun and interesting surveys that provide adequate rewards.
29 May 2026
Reply from Toluna
Thank you for taking the time to review Toluna! We are really grateful that you are part of our community, influencing our world!
If there is anything else we can do for you at any time, we would love to discuss further and ensure that we are meeting all your expectations, and aim to reach for the 5 stars! 😊
Please do not hesitate to reach out to us at https://www.toluna.com/contact-us and we would be happy to help!
Warmest wishes,
Jordan
Everything works great every time!
4 June 2026
Reply from Toluna
Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!
If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!
Warmest wishes,
Jordan
Reply from Toluna
Thank you for taking the time to review Toluna! We are really grateful that you are part of our community, influencing our world!
If there is anything else we can do for you at any time, we would love to discuss further and ensure that we are meeting all your expectations, and aim to reach for the 5 stars! 😊
Please do not hesitate to reach out to us at https://www.toluna.com/contact-us and we would be happy to help!
Warmest wishes,
Jordan
Reply from Toluna
Thank you for taking the time to review Toluna! We are really grateful that you are part of our community, influencing our world!
If there is anything else we can do for you at any time, we would love to discuss further and ensure that we are meeting all your expectations, and aim to reach for the 5 stars! 😊
Please do not hesitate to reach out to us at https://www.toluna.com/contact-us and we would be happy to help!
Warmest wishes,
Jordan
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