Tobycarvery Reviews 

Pretty Poor
We visited the Amesbury Toby Carvery on Good Friday Evening as a group of 9.

We were fairly dissapointed. The place wasn’t that busy possibly because they charge a premium on public holidays and the roasts meats were somewhat overcooked- possibly been on the warmer for a good few hours. Most of the food was only just warm, roast potatoes dry and powdery and Yorkshire puddings biscuit like and dry.

It’s clear that most of the veg is frozen, green beans, peas and uniformly cut carrots.

Our 9 year old periodically food fussy grand daughter chose to order from the child’s menu.

We placed the order and the waitress had clearly not been briefed on several of the child menu items not being available. In the end she ordered a chicken unfettered burger which was out in less than 3 minutes, the meat inside them was over cooked and the batter soggy - clearly flashed in the microwave.

Upside was that staff were attentive.

Unfortunately we will not be going back to any Toby Carvery again - money wasted

disgraceful TOBY app marketing for 1£ easter OFFER 30th march till -17th april for the kiddies meal along with a promotion picture of mother and child smiling . I am a pensioner but manage to navigate the toby app on my mobile and book a table last friday eve.
couldnt find the cost of a carvery at the branch we booked at , but thought it between without offers 11.95 to 12.95 per adult , so 4 adults and 2 grandkids , so without any extras or drinks , expected a FOOD bill of 52 POUNDs ish NOT £85 . TOBY EXCUSE for no 1 pound kids deal " its a bank holiday " BUT BUT your app says up to 17th of april . Good friday , i am not religous and every body i know was at work as per normal , the shops and all resteruants were all open friday and charging same price as midweek or pre easter , TOBY charged me 16.75 p per adult cos its deemed a bank holiday, Go to nandos or mcdonalds , ANY PRICE JUMP , NAH nothing same same as a sunday to a saturday SAME PRICE , WHAT MAKES TOBY CARVERY CRITERIA AND PRICING any diffrent to rest of UK , RIP OFF BRITAIN WITH TOBY CARVERY and fatty stringy meat as per usual , the carvery couldnt even upgrade the usual meat joints even though they were asking , silly plus prices that friday . Wishing no disrespect to the staff there . PS 2. something overall STAR rating out of 5 WONDER WHY ?

Food was lovely, drinks were flowing and reasonable. Emma H was a great waitress who made us laugh and couldn’t have done more. Was a perfectly relaxed enjoyable evening.

Very friendly service and food hot an delicious. Plates big which is just right for a carvery lol so make sure your hungry when you turn up.

We found the beef very very fatty couldn’t eat and the whole meal cold only warmed by gravy staff were nice though

Periodically over the years, I've used Toby Carvery, Dronfield (Sheffield) and it's always been a great experience. Great food, friendly and efficient service and unrushed. On the 14th February 2026 I booked a table for 5 people and again, the whole experience was just brilliant. My friends and I thoroughly enjoyed the relaxing Saturday afternoon at Toby Carvery. Quality food, great service, and very friendly. I would highly recommend our local Toby! Thanks Paul and Michael. As Arnie would say: I'LL BE BACK ;)

Me and my family went to Toby carvery the waterside one in St Helens.
The chef was giving people bits of meat that he had carved right to the bone from a leg of lamb. He basically was picking bits up to put on my plate.
I gave him a shocked look that he tried to scrape even more off the bone that had none on it.
I couldn’t eat the lamb it was just fat and grizzle.
I told the waitress how bad the meal was. Thinking that she had told the manager. No manager came to see us so I just paid the bill and went.
The bill was £120 which was a total waste of money. Never again.

Toby Carvery Enfield Whitewebbs was a really disappointing experience and definitely not worth the £85 we spent.
The service was poor from the start. We were shown to our table and then just left. I had specifically booked while making sure there would be space for a buggy, yet we were placed right at the far back with steps, which was really inconvenient. There was no highchair at the table either, despite us dining with a 1-year-old.
No one came back to explain how the carvery worked, so we ended up going up ourselves, unsure what plate options we were actually entitled to. We could see other people with different plate sizes and assumed it was adult vs child, but when we got the receipt mine was apparently an XL plate. There was absolutely no difference in meat portion though — in fact, my child’s regular carvery had the same amount, if not more, meat than mine and my partner’s. The meat servings were tiny, basically one slither per choice, despite being able to choose 3 out of 5 meats.
The food itself was awful. It was dry, hard and bland. The roast potatoes were not crispy at all, the chipolata sausages were dry, and the Yorkshire pudding was like eating puffed air. For a carvery, it was really poor quality.
The highchair was also dirty and didn’t even have a tray, which made feeding my baby difficult, and again there was no staff member around to help.
The only time table staff seemed to appear quickly was when we had finished eating — someone came to clear the table almost immediately after my last bite, and that was the first time I’d really seen anyone. We ordered dessert, and while my partner said the ice cream was nice, the rest was poor again. The apple pie and custard came with barely warm custard, and the cheesecake my son ordered was covered in sticky red sauce with the spoon planted right in the middle of it. My son is autistic, so that immediately put him off and did not go down well at all.
After dessert we were then left waiting ages for the bill while my baby was crying. I eventually had to chase another member of staff, only to be told it was ‘another lady for your area’. I explained I hadn’t seen her for ages. Eventually she came over, but by that point we were just desperate to leave.
Even the car park was awful — full of potholes and with no clear markings for the exit or right of way.
Overall, a very poor experience, awful service, dry forgettable food, and a complete waste of £85. Definitely one to avoid. No stars if I could give that.”

Ordered from their Exeter restaurant on Uber eats, got told the order was ready and a courier was on the way. Courier waited 35 minutes then left. Assigned another courier who waited there and then, an hour and 40 minutes after ordering it got cancelled. No communication at all. If you’re too busy don’t accept orders. Ridiculous.

Very disappointed with the whole experience.
Restaurant looked run down and in need of a good clean.
The quality of the food was very poor.
I had some Turkey and Beef with my mains and was served what I can only describe as scraps of both, bits of the turkey scraps fell on the counter only to be picked up by the Chef and put on my plate.
It appeared all the vegetables were standing under lights for some time they were dried out and luke warm, the roast potatoes were rock hard and cold..
Half way through our meal the waiter asked if everything was ok and when we said no the food wasn’t hot she just walked away.
Wouldn’t recommend Toby Cavery .

Lovely food at Toby, we always enjoy coming to your local Basildon restaurant.

Shout out to Georgia, a very attentive waitress with a welcoming attitude.

The staff Kath in particular was extremely welcoming and helpful. The food was in general very good apart from the beef , which was stringy. The desserts were excellent.

The food was amazing and our server Valerie was exceptional so friendly and patient she needs recognising for her service

Rosh, Niamh & Ethan at the Watermillock, Bolton gave their usual extremely warm & courteous welcome to both myself & mother. It's always lovely to visit with good hearty food on offer & such special staff.

Toby at st Anne’s usually very good except for today. Went for coffee at 10.50 and it wasn’t there so assumed it was being filled so popped back dead on 11am and still not there. Member of staff then said they stopped serving so I pointed out the coffee had gone at 10.50am. She offered to make me a coffee behind the bar and then my wife and daughter arrived asking and that didn’t raise a smile. Meanwhile the too good to go vultures were decimating what was left of the food and I’ve been going there for 10 years plus and always without fail a member of staff walks round checking that everyone has what they want before they shut it down and this never happened.

Dear Sir/Madam,

I am writing to express my disappointment following a recent visit to your Toby Carvery in Gravesend. My family and I have been regular customers since the restaurant first opened, and until now we have consistently enjoyed both the food and the service. Unfortunately, our latest experience fell well below the standards we have come to expect.

We arrived approximately 10 minutes before our 3:00pm booking and checked in, then waited at the bar for a drink.

During this time, I used the toilet facilities and was very concerned by their condition. The toilet was in an extremely unhygienic state, with the seat up and heavily stained underneath. The staining appeared old and ingrained, which was both unpleasant and unacceptable, and gave a very poor impression of cleanliness standards.

When we were eventually shown to our table, there was no initial greeting or attention from waiting staff, which is unusual based on our previous visits. After waiting a few minutes, we decided to collect our food ourselves as there was no queue. Upon returning, we still had not been attended to, and after further waiting my wife had to go and collect cutlery from the service area. It was only around 10 minutes later that a member of staff approached us to ask if everything was satisfactory.

While the food itself was generally good, the Yorkshire puddings were noticeably below the usual standard, being rather bland and chewy.

Overall, this visit was disappointing due to poor service and unacceptable cleanliness issues, which significantly detracted from what is usually an enjoyable experience. As long-standing customers, we hope this feedback will be taken seriously and that improvements will be made.

I met friends for the breakfast buffet in Ipswich after helping them move that day . It was the worst breakfast I had eaten but as I did not pay a friend picked up the bill , I put it down to experience one never to be repeated ( my friends and I like having breakfast together and trying news places ) . As a first and last time customer I left . 3 weeks later I receive a car park fine for not being a customer from EuroCarparks . Sadly I was a customer albeit once and I am to be fined £100 or £60 for making that mistake . I won't be paying the fine and if the appeal is denied that is not my problem as they can waste money persuing it like we wasted money on the worst breakfast in years not to mention the undrinkable coffee .

Absolutely rubbish, waited ages for table, not because a Que but just got ignored, pink turkey, hard cauliflower cheese, when told server to take turkey off my plate he argued it was cooked, young guy no manners on any skills for customer service, quite clearly it wasn’t cooked as it was definitely pink, food wasn’t hot it was tepid, food under tables, this was malton at York the hopgrove, will not be returning

Would like to thank the staff at Toby of whitewebbs Enfield for making our experience great we met some friends for a meal the food was delicious and very good quality the staff especially the manager and debbie who went over and above to help us they are dog friendly and is set in beautiful grounds we can't wait to return