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2.8
3 reviews
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I got a call 5 days ago to arrange a delivery date. On the date nothing happened, not even a call. Now I see in the tracking that the delivery was not possible because I was on holiday - defenitely not true, I was home all day. I have to add that is a EXPRESS delivery. Poor experience.
Absolutely shambolic customer service, was messed around for weeks by being told a courier will pick up my parcel tomorrow, tomorrow, tomorrow. Was even emailed over shipping label to print etc. The courier never came after the 8th phone call I was finally told they cannot pick up in Haldikiki ..... wasted weeks and hours of my time. When I asked to make a complaint it was met with silence. they always take your phone number saying we will look into this and ring you back...and no one ever rings back! Maria was particularly guilty of this
I booked the pick up of an important document for the 29th June , with express shipping .
Nobody even shown up to pick it up and the costumer service does not know what is the reason .
Do not trust them
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