Unfortunately product sizing on T-shirts were too big for my body type but overall service quality is good. One thiing to note - the refund back to my Credit Card took its time, not sure if thats TM... See more
Company replied
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Review summary
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Reviews shaping this summary
The products that I ordered were great quality, for a very good price, and apart from me adjusting initially some items sizes for personal preference, and returning these (which caused a glitch in re... See more
Company replied
Nice, helpful shop assistants... and we bought some great organic T-shirts in lovely colours at the amazing price of £50 for 5... some very good quality shirts too, The company's move into casual wea... See more
Great deal for x5 shirts for £50. Items arrived very quickly & the quality of each t-shirt (I got about 3/4 different varieties. Long sleeve, different collars etc) all very impressive. Great style... See more
Company details
About T.M.Lewin
Written by the company
T.M. Lewin has been dressing professionals with confidence and style since 1898. Founded in London on Jermyn Street, the historic home of British shirt-making, the brand built its reputation on expertly crafted shirts, tailoring, and timeless menswear designed for work, occasions, and everyday sophistication.
Today, T.M. Lewin continues this heritage by combining classic British tailoring with modern design and convenience. Our collections include shirts, suits, t-shirts, knitwear, outerwear, and accessories created with a focus on quality fabrics, precise fits, and versatile styling. Whether customers are looking for formal workwear, smart casual essentials, or clothing for special events, T.M. Lewin aims to deliver reliable quality and lasting style.
Customer experience sits at the heart of everything we do. We are committed to providing excellent service, clear communication, and products that meet the expectations of modern professionals. We value transparency and welcome honest reviews from our customers. Every piece of feedback helps us better understand what we’re doing well and where we can improve.
Contact info
Suite 1, 7th Floor 50 Broadway, SW1H 0BL, London, United Kingdom
- customer.services@tmlewin.co.uk
- www.tmlewin.co.uk
4.3
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 week
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Reply from T.M.Lewin
Hi James, thank you for your feedback.
We're thrilled to hear that you found your purchase to be good value, with a great fit and decent quality.
We appreciate your support and look forward to welcoming you back again soon.
Reply from T.M.Lewin
Hi Mark, thank you for taking the time to share your feedback.
We're sorry to hear that the fit of the items wasn't right for you. We understand how important a good fit is and appreciate your disappointment.
We can see that your items have now been returned, and we hope the returns process was straightforward. Your feedback regarding the fit is valuable and will be shared with the relevant teams as we continue to improve our products.
Thank you for giving T.M. Lewin a try, and we hope we'll have the opportunity to provide you with a better experience in the future.
Reply from T.M.Lewin
Hi John, thank you for your great feedback.
We're pleased to hear that you found your shirts to be good value and were happy with the quality of the finish.
We truly appreciate your support and look forward to welcoming you back again soon.
Reply from T.M.Lewin
Hi Yan, thank you for your review.
We appreciate your comments regarding the quality of your new items and we hope you will enjoy wearing them.
We look forward to welcoming you back again in the future.
Reply from T.M.Lewin
Hello, thank you for your feedback.
We're pleased to hear that you were happy with both the quality of your purchase and the service you received.
We truly appreciate your support and look forward to welcoming you back again soon.
Reply from T.M.Lewin
Hello, thank you for taking the time to share your feedback.
We're sorry to hear that you were disappointed with your recent experience.
Having reviewed your order, we can confirm that three T-shirts were added to your basket and purchased. As the "5 for £50" promotion is only applied when five eligible T-shirts are added to the basket before checkout, the offer was not activated on this occasion.
We appreciate that this was frustrating, and we're sorry we weren't able to amend the order after it had been placed, as the additional items had not been selected during checkout.
We value your feedback and hope to have the opportunity to provide you with a better experience in the future.
Reply from T.M.Lewin
Hello, thank you for your feedback.
We're very pleased to hear that your order arrived quickly and that you’re happy with your shorts.
We truly appreciate your support and look forward to welcoming you back again soon.
Reply from T.M.Lewin
Hi Clive, thank you for your review.
We're delighted to hear that you were pleased with the quality of your purchase and found our prices to be excellent value.
We truly appreciate your support and look forward to welcoming you back again soon.
Excellent choice
Excellent choice, superb quality and very good value for money. No complaints.
4 July 2026
Reply from T.M.Lewin
Hi Nigel, thank you for your review.
We're so happy to hear that you were pleased with the choice available, the quality of your purchase, and the value for money.
We're grateful for your support and thrilled that you had no complaints with your experience. We look forward to welcoming you back again soon.
Mostly T.M. Lewis on my hangars
After buying the shirts for the office and noticed the quality, I have started to buy Polo Shirts and classics t-shirt. Hard not to recommend and all my hangers mostly have T.M.Lewis
4 July 2026
Reply from T.M.Lewin
Hi Gabriel, thank you for your feedback.
We're delighted to hear that you were so impressed with the quality of our shirts that you've continued to explore our range, including our polo shirts and classic T-shirts.
It's fantastic to know that T.M. Lewin now has such a prominent place in your wardrobe. We truly appreciate your loyalty and kind recommendation.
Thank you for your continued support, and we look forward to welcoming you back again soon.
Best quality cotton t shirts
Best quality cotton t shirts. Varied choice of colours and rightly priced. Perfect fit and reflects quality brand.
Came on time as promised on email on a secure packaging.
4 July 2026
Reply from T.M.Lewin
Hi Garry, thank you for your review.
We're so pleased to hear that you were so happy with the quality, fit, colour selection, and value of your T-shirts.
It's great to know that your order arrived on time and was securely packaged. We truly appreciate your kind words and support for the T.M. Lewin brand.
We look forward to welcoming you back again soon.
Easy to order at a very competitive…
Easy to order at a very competitive price with quick delivery
4 July 2026
Reply from T.M.Lewin
Hi Chris, thank you for your feedback.
We're thrilled to hear that you found our website easy to use, our prices competitive, and your delivery quick.
We truly appreciate your support and look forward to welcoming you back again soon.
very good value
4 July 2026
Reply from T.M.Lewin
Hi Nicholas, thank you for your review.
We're delighted to hear that you found your purchase to be very good value.
We truly appreciate your support and look forward to welcoming you back again soon.
Reply from T.M.Lewin
Hi David, thank you for your feedback.
We're pleased to hear that you found your purchase to be good value and that your order arrived on time.
We truly appreciate your support and look forward to welcoming you back again soon.
Reply from T.M.Lewin
Hi Ronald, thank you for your feedback.
We're delighted to hear that your purchase was exactly what you were looking for and that you found it to be good value for money.
We truly appreciate your support and look forward to welcoming you back again soon.
Reply from T.M.Lewin
Hello Laurence, thank you for your review.
We're delighted to hear that you were pleased with the excellent quality of your shirts and the speedy delivery.
We truly appreciate your support and look forward to welcoming you back again soon.
Reply from T.M.Lewin
Hi Jesse, thank you for taking the time to share your feedback.
We're pleased to hear that you had a positive experience with our brand and that both the communication and delivery met your expectations.
We appreciate your support and hope to welcome you back again soon.
Not what I’m used to with TML ☹️
Lost stars because shirts are manufactured with collar stiffener pockets but no stiffeners supplied.
Unfortunately I had to return as upon closer inspection the linen fabric was full of flaws and looked like second quality so all went back.
4 July 2026
Reply from T.M.Lewin
Hello, thank you for taking the time to share your feedback.
We're delighted to hear that you were pleased with your shirts overall, but we're sorry to learn of your disappointment regarding the collar stiffeners.
We appreciate your comments about the collar stiffener pockets and understand your expectation that stiffeners would be included. Your feedback is valuable, and we'll be sure to share it with our Product team as we continue to review our products and customer experience.
Thank you again for your feedback, and we hope to welcome you back again soon.
Reply from T.M.Lewin
Hi Darren, thank you for your review.
We're delighted to hear that you were pleased with your products and the delivery service.
We value your support and look forward to welcoming you back again soon.
Reply from T.M.Lewin
Hi Wayne, thank you for your feedback.
We're delighted to hear that you were pleased with the quality of your clothing, the quick and hassle-free delivery, and the customer service you received.
We truly appreciate your support and look forward to welcoming you back again soon.
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