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T.M.Lewin Reviews 

7,410
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 764 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of products, noting their good value, particularly when purchased in bundles. Many appreciate the variety of choices, good fit, and how well items wash and maintain their shape. Reviewers also highlight the prompt and efficient delivery service, with items arriving quickly and well-packaged. However, some customers experienced issues with product sizing, finding items too big, oversized, or having a new cut that was too short. A few other people also felt that some materials seemed thin, lacked refinement, or shrunk significantly after washing. Additionally, some reviewers reported problems with delivery, including items being sent to the wrong address or experiencing poor after-sales service.

What people talk about most

Product

Customers consistently note positive experiences with product quality, praising the good choice of colors,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of t-shirts and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and timely... See more

Price

Clients share positive opinions on price, with many reviewers finding the products to be of great quality at... See more

Service

Reviewers highlight positive aspects of service, with many praising the good variety, ease of ordering, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Unfortunately product sizing on T-shirts were too big for my body type but overall service quality is good. One thiing to note - the refund back to my Credit Card took its time, not sure if thats TM... See more

Company replied

Rated 4 out of 5 stars

The products that I ordered were great quality, for a very good price, and apart from me adjusting initially some items sizes for personal preference, and returning these (which caused a glitch in re... See more

Company replied

Rated 5 out of 5 stars

Nice, helpful shop assistants... and we bought some great organic T-shirts in lovely colours at the amazing price of £50 for 5... some very good quality shirts too, The company's move into casual wea... See more

Rated 5 out of 5 stars

Great deal for x5 shirts for £50. Items arrived very quickly & the quality of each t-shirt (I got about 3/4 different varieties. Long sleeve, different collars etc) all very impressive. Great style... See more


Company details

  1. Men's Clothing Store

About T.M.Lewin

Written by the company

T.M. Lewin has been dressing professionals with confidence and style since 1898. Founded in London on Jermyn Street, the historic home of British shirt-making, the brand built its reputation on expertly crafted shirts, tailoring, and timeless menswear designed for work, occasions, and everyday sophistication.

Today, T.M. Lewin continues this heritage by combining classic British tailoring with modern design and convenience. Our collections include shirts, suits, t-shirts, knitwear, outerwear, and accessories created with a focus on quality fabrics, precise fits, and versatile styling. Whether customers are looking for formal workwear, smart casual essentials, or clothing for special events, T.M. Lewin aims to deliver reliable quality and lasting style.

Customer experience sits at the heart of everything we do. We are committed to providing excellent service, clear communication, and products that meet the expectations of modern professionals. We value transparency and welcome honest reviews from our customers. Every piece of feedback helps us better understand what we’re doing well and where we can improve.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(7,410)

794 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered some T shirts from TM Lewin…

I ordered some T shirts from TM Lewin on the 5 for £50 deal. That was more than two weeks ago. Apparently there was a problem with delivery but TM Lewin have declined to contact the courier to find out what happening saying that the courier (Evri, who else) need to be given more time. I have purchased from TM Lewin before and like their clothes, but on this occasion they’ve failed.

5 July 2026
T.M.Lewin logo

Reply from T.M.Lewin

Hi Peter, Thank you for taking the time to share your feedback.

We're very sorry to hear about the delay with your delivery and understand how frustrating this has been, particularly as you've previously had positive experiences with T.M. Lewin.

We'd like to reassure you that we have now opened a formal investigation with the courier into your missing parcel, and your case has also been escalated to one of our senior Customer Experience agents to ensure it is progressed as quickly as possible.

We sincerely apologise for the inconvenience caused and appreciate your patience while we work towards a resolution. Our Customer Experience team will continue to keep you updated until the matter has been resolved.

Thank you again for your feedback, and we hope to restore your confidence in us.

Rated 5 out of 5 stars

Men’s shirts from TM Lewin

The bundled price was good for the shirts I bought, I was kept informed with delivery updates and until the shirts arrived. I’m happy with look and feel of the shirts.

5 July 2026
Rated 5 out of 5 stars

Great casual wear

Nice, helpful shop assistants... and we bought some great organic T-shirts in lovely colours at the amazing price of £50 for 5... some very good quality shirts too, The company's move into casual wear is a good one. Recommended.

4 July 2026
Rated 4 out of 5 stars
T.M.Lewin logo

Reply from T.M.Lewin

Hello Rajaram, Thank you for your feedback.

We're pleased to hear that you were satisfied with the quality of your purchase and the delivery of your order.

We appreciate you taking the time to share your experience and hope to welcome you back again soon.

Rated 4 out of 5 stars

Nice quality and size I went one up

Nice quality and size I went one up. Offer was better value

8 July 2026
T.M.Lewin logo

Reply from T.M.Lewin

Hi Martin, Thank you for your great feedback.

We're delighted to hear that you were pleased with the quality of your purchase and found the promotional offer to be excellent value.

It's also helpful to hear that sizing up worked well for you. We appreciate you sharing your experience, as it may help other customers when choosing the right fit.

Thank you for your support, and we look forward to welcoming you back again soon.

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