TmartReviews 

HORRIBLE EXPERIENCE. My violin arrived broken and I needed to speak to someone about exchanging and/or a refund. You cannot speak to anyone everything is done through a chat forum. Ridiculous. The cheaper prices are not worth the headache. Just DON'T do it!

12/15/2017
Just want to add to my previous comment that I returned the broken violin to them with a prepaid postage they sent to me by email. I returned the immediately and I have tracked the package and they received it on Dec 5, 2017. It’s been TEN days and I have still seen no refund from them. I sent an email to their after service department and that has gone unanswered. This will tell you the kind of business they are operating.

Emailed , raised complaint due to damaged ostrich feathers sent out in a bag no protection from posting all way from china .... still haven't bothered replying to customers apperntly they give a no quibble guarantee still to see that !!
I have done all required as you have put in reply below , granted money back by well known payment method as got no where with this company ! Reply to your s ,
No this is a screen name on here that's why it's not on your record , but I did constantly email you and message center no one bothered replying .

ive only been purchasing from tmart for about 9 months or so now,so far the experience has been reasonalby good, the products are ok, not great quality but certainly for the most part better than you would expect given the cheap prices for stuff, ive been disapppointed with mulltimeters purchased from them but suprisingly pleased with walkie talkies recently bought. their shipping is free so you have to cut them some slack for the lengthy delays in getting product,if you want faster shipping, pay for it,simple.their customer service,although prompt ,is often not particularly helpful,im a retired person so have time on my hands,but i can see where folks get frustrated.id buy low dollar value things from tmart with fairly low expectations then you will not be disappointed,overall decent company.

Do NOT buy from this scam company. I ordered item on 10/24/17 and still have not received it. I created over 5 tickets to the company and their customer relations is also a joke. They keep telling me to wait one more week. My only regret is that I didn't do my homework regarding this scam outfit. Stay away and save yourself some grief.

*** You have my order number on the over 5 tickets I have previously sent you. Quit making excuses for your lousy company and horrible customer service.

All very well, the page has product novelty easy and fast to buy

Terrible !!!! They sent me fake fingerlings after they advertised the real thing. Not only was it fake it came broken and I a crushed box !

Bad experience. I didn't get my item but I got lots of excuses with differing stories from the Tmart staff. I requested a refund but they won't issue it immediately like the rest of the world, I was told that would happen only after the weekend. Won't use or recommend this site ever again.

Tmart has a great selection and they also have great prices. Be sure to research your selections before purchase, some are great quality and will last a life time, others may break when the package is open. Once you get past the broken English in the descriptions, they are accurate so usually you know the quality of what you are getting. I do a lot of computer and TV repair and they always have an outstanding selection of parts at outstanding prices, most are OEM with manufacturer stickers on the boards.

If you want cheap electrical goods and don't mind waiting for them tmart is a good place to shop

Great prices and fast delivery to the Netherlands

They sell FAKE products. The Hakko FG100 thermometer is a total FAKE and not a real HAKKO product

Been customer of Tmart for years.
Always been pleased with their products.
Sometimes descriptions are difficult to understand, but that seems to be improving.
Shipments from US warehouse are fast. With the advent of USA associates even some of the overseas shipments are fast.
You can't beat their prices.

The worst company ever! The most disgusting thing on earth! be aware! Do not buy anything from this f-u-c-k-i-n-g company! My order number is 170820DXD3BR. It took from 20-08-17 until now, more than 16 days in processing status, no any logistic information! They just said the item is out of stock but they did not write on their website that this item is out of stock before I paid. They do not know either when they will send this item to me. I decided to have money back. Still waiting for this s-h-i-t! Be aware of this f-u-c-k-i-n-g company! Wish this company collapse as soon as possible!

I ordered 5 green Jerry Can gasoline cans. They are 5 US Gal or 20 Liters. I received one box with one can in it. Total package weight around 7.5 to 7.8 pounds. The shipping label showed 41 pounds. I contacted their support and spent an hour online chatting with "Winnie". I sent numerous pictures of the box, the product, the shipping label, the box labels, etc. Winnie promised I would receive a reply from the company within 1 to 2 days. It is now a week later and they have not replied. I would like them to send the other 4 cans. If they can't they should at least refund for the 4 they did not send. Oh, and bye the way. The shipper, I believe UPS, shows they only delivered 1 package.

UPDATE 2 weeks later. Tmart finally responded to me and acknowledged they sent only one can of the 5 ordered. They simply ran out of them. They then promptly issued me a refund for the 4 cans. I appreciate them fixing the problem and I do plan on purchasing more items from them in the future. I changed my review from a 1 to a 4.

Totally strait up stole my money, never got a refund never got my $100 product!!! DO NOT USE!

Ordering halfway around the globe is not always a nice experience. But when you know a few basics, shopping on tmart can be like ordering from a local shop (the obvious time-delay aside) but with way lower prices on some items.

"I was so happy that I found you (Tmart), started collecting drones for 2 months and always searching for good stores. Fast and accurate shipping, with quality products. Thanks again. "

Shipping from the US warehouse is always speedy.