TM Stores Reviews 

7
•
TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

7 reviews

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2.3

All reviews

(7)

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Rated 1 out of 5 stars

I would give 0 stars if I could

I would give 0 stars if I could! These people are not trustworthy! They sent me jewelry that was supposed to be 24K Gold plated and it began rusting and was burning and hurting my ear as soon as I tried to wear it. I gave it days in between trying to wear it but still the same result. Once I noticed it has rusted, I asked them for a refund and said I would send it back. They tried to make me pay for shipping for a faulty product that THEY LIED ABOUT IN THE PRODUCT DESCRIPTION. And then told PayPal they would give me a partial refund instead of providing me a FREE return label. I didn’t pay for them to lie to me and then keep half of my money! Why not return the money when the product changed colors less than 3 weeks of having it and it caused pain to the consumer? It’s inhumane and greedy! They are scammers and liars! DO NOT WASTE YOUR MONEY WITH THESE PEOPLE!

23 May 2024
Unprompted review
Rated 1 out of 5 stars

Poor Service Items Missing

Let down again!

This company provide a number of artist store purchases of music.

I ordered a Wowza Busted bundle from their store 1st class shipping. The bundle arrived with only 3 of the items in the box and the rest missing. The following was not in the box: The following items are missing:

1 x Busted - Greatest Hits 2.0 CD
1 x Busted - Greatest Hits 2.0 Guest Features Edition Deluxe CD
1 x Busted - Greatest Hits 2.0 Cassette
1 x Busted - Greatest Hits 2.0 Laminate Merchandise
1 x Busted - Greatest Hits 2.0 Pack of 4 Guitar Picks Merchandise

I have contacted them as I hope that they will replace all of the missing items but also include the original defective CD that has since been noticed to have the wrong tracks included as it is now a collectors item to fans. This should have been in my box alongside a replacement to arrive with the correct tracks next week.

I have had previous issues around quality of shipping times with orders from this company but was informed the only way to guarantee delivery of my items was by selecting 1st class shipping. I have done that this time and the items are still missing.

I will amend my rating based on the response of the company but at the moment I have nothing positive to say as I have had with previous purchases. Hopefully they can resolve this for me,

15 September 2023
Unprompted review
Rated 1 out of 5 stars

This site has very poor customer…

This site has very poor customer service, I’ve been waiting on a refund for a product that they did not have in stock, but said they did..I have tried to communicate for over a month & receive no response, steer clear from this website, they take your money, but don’t deliver..

12 August 2023
Unprompted review
Rated 1 out of 5 stars

Purchased Roisin Murphy merch a month…

Purchased Roisin Murphy merch a month ago, and still have not received the items. The company changes their policy to report a missing item daily. Avoid purchasing products from this company. $100 were stollen from me by them.

10 October 2022
Unprompted review
Rated 1 out of 5 stars

Similar to the other review

Similar to the other review. I ordered a CD on pre release so that we could pre order tickets for a group. The order was done in 2020 and the CD was not released for a good year after that. They have not sent the CD to me and are now stating that as it is after six months they cannot check where the CD is. They are sorry but will not give me a refund or replacement. SCAM company, avoid them.

18 February 2022
Unprompted review
Rated 1 out of 5 stars

Awful customer service

I ordered a concert ticket and CD bundle through SEE Tickets. The tickets arrived but not the CD. Upon querying the absence of my CD with SEE Tickets they directed me to TM Stores as being responsible for sending the CD. TM Stores have accepted no responsibility and passed me back to SEE Tickets who are not contactable other than through email

16 December 2021
Unprompted review

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