TLX Reviews 

511
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My son bought a Tv from EBay at the weekend when they had a 15% discount event on which required the purchase to be over £9-99 and within certain dates. Unfortunately, although he tried, he wasn’t abl... See more

Rated 5 out of 5 stars

Have never used this company before and l can only say it is a true pleasure doing business with them. What brought arrived on time and was supplied with lots of information about what was happaning e... See more

Rated 5 out of 5 stars

I have bought a lot of items from this company through ebay and found them to be brilliant. The items are well described and usually in a much better condition that the description. If anything is not... See more

Rated 5 out of 5 stars

Dear Jatinder, First of all, thank you very much for everything. I carefully checked the package, and everything was included as expected. I have been using it for two weeks now, and so far... See more


Contact info

4.8

Excellent

TrustScore 5 out of 5

511 reviews

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4.8

All reviews

(511)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Hand made rug bargain

I purchased a hand made rug which was accidentally wrecked by my grandson after he vomited on it. It had cost me £680 from john lewis. I tried to purchase a replacement but they no longer stocked it. I was gutted as I loved that rug. I came across TLX site and there was the identical rug, I was a bit dubious about the site at first but was reassured by seeing the positive reviews. I ordered the rug on 23rd and it was delivered on 27th, I received email updates regarding the order progress and a delivery time slot. The rug is exactly the same as my damaged one, in excellent condition and amazingly it only cost £289 from TLX which is a bargain compared to JL price I paid originally. I am so happy with my rug. Thankyou TLX.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Quality Refurbished Items

Excellent Quality Refurbished Items from T.L.X
I purchased refurbished items from T.L.X and I’m extremely pleased with the experience. The items arrived exactly as described and were in excellent condition — honestly better than expected for refurbished products.
Everything was clean, fully functional, and clearly checked before sale, which gave me real confidence in the quality.
T.L.X offers great value for money and proves that refurbished doesn’t mean compromising on quality. I would definitely buy from them again and highly recommend them to anyone looking for reliable refurbished items from a trustworthy company.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Good quality products

Good quality products , that passed a full checking process with great customer service . And to add a great place to work for … after 2 years of working for TLX electrical I am still learning , I still receive support to become my best self . For sure more then a job , a place where I feel safe and happy to walk through the door every morning .

21 February 2026
Unprompted review
Rated 4 out of 5 stars

I purchased a Garmin vivoactive 5

I purchased a Garmin vivoactive 5, expecting the battery to last 10 days, but it only managed 2. Anita was incredibly supportive, offered me a discount to make up for it, and was prepared to accept a return for a full refund. However, I chose to keep the watch because her service was outstanding. I will surely return to this company in the future. Five stars!

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Purchased a reconditioned laptop , arrived quickly, very happy with it. I contacted the company about the warranty as I hadn't received any paperwork, quick response said warranty is automatic, 1 year from date of delivery.
Excellent service and company would definitely use again.

14 October 2025
Unprompted review
Rated 4 out of 5 stars

Bought a mobile handset through the Tesco Outlet ebay site

Bought a mobile handset through the 'Tesco Outlet' ebay site and the varying grade and description of them is slightly confusing meaning that I was initially dissatisfied with my purchase but was extremely satisfied with the good customer aftercare experience and the resolution provided by Anita

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantstic Customer Service

Good item (dehumidifier via ebay), as described and well packaged.
Great Price.
The item developed a fault and was replaced quickly and easily - thanks!

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent trustworthy seller

Bought 2 Robert systems,both arrived within days,Both were well packaged, although they are refurbished they are in excellent condition and sound fantastic,both were bought at a fraction of the r.r.p.Saving me around £500.I would definitely buy from This company again.Until next time.Thanks Adrian.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing company

What an amazing company! Ordered a phone and unfortunately it was stolen by DPD. I contacted the seller and they sent me another out and had it in my hands in less than 24 hours in perfect condition. Could not recommend anymore!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended company

I have ordered 2 televisions from this company. I had a slight issue with the 2nd one. The company were quick to respond to my messages and worked with me to find a solution that suited both of us. Highly recommended if you want quality TVs that are value for money and excellent customer service.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely worth the 5 stars!!

Absolutely worth the 5 stars!!
Ordered a cool box one day, arrived the very next day, even though i was expecting to wait the 48 hours advised for delivery.
Had to contact customer service over a tiny glitch but was sorted out with no hesitation. I would most definitely use this company again and will also recommend them to anyone.
Thank you for a pleasant purchase.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Good value tv

Good value tv, sent the same day, received the next one. Prompt communication also, helpful. Recommended.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service

Purchased an Iphone from Kazoop, had a small issue but this was rectified straight away and without question, very impressed with the service and will use again.
Thanks

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Bought a refurbished pen from Kazoop, they also trade as TLX, which did not work. Contacted Kazoop and they immediately replaced it, Sadly this also did not work so contacted again and asked for refund.
They quickly did and kept me informed as to progress.
I think all companies sometimes have a problem but it is a mark of a good company when they sort it all out quickly which is why I recommend Kazoop.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Customer service second to none

We had an issue with our chosen tv as sometimes will happen, but the follow up and customer service was second to none to ensure I had a replacement. I was moving house so the deadlines were tight but these were accommodated Anita was awesome. The replacement worked perfectly and we are more than happy.

28 June 2025
Unprompted review

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