★★★★★ I’ve ordered from TLC Electrical several times and they’ve never let me down. They have an amazing range of products and almost everything seems to be in stock. Their customer service is exce... See more
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Electrical Wholesaler Awards : TLC were Highly Commended for Best Electrical Wholesaler and Best Customer Service.
Electrical Industry Awards : TLC were Highly Commended for Wholesaler Of The Year.
Stockists of : Aerials and Audio / Alarm Systems / Batteries & Torches / Boxes & Enclosures / Cable / Cable Accessories / CCTV & Door Entry / Christmas Lighting / Computer Accessories / Consumer Units / Cooker Hoods / Disco & Party Lighting / Distribution & Switchgear / Door Bells & Chimes / Fire & Smoke Equipment / Hand Dryers & Hygiene / Heating / Lighting - External / Lighting - Internal & Lamps / Kitchen Equipment / Pond Equipment / Safety Workwear / Security Equipment / Showers & Pumps / Switches & Sockets / Ventilation & Cooling / Water Heating
Customer Service : As you can see from our TrustPilot reviews, we aim to provide the highest level of Customer Service. Orders are delivered quickly and efficiently and our Customer Services Team are on call to assist with product enquiries, quotes and technical assistance.
Sales / Product Support : The telephone number for TLC Customer Services is 01293 565 630 and you will receive helpful assistance from a professional member of staff. Alternatively you can contact us via email : sales@tlc-direct.co.uk
Fast Delivery : We deliver - Fast ! The vast majority of our deliveries are received Next Working Day. TLC offer express Nationwide delivery for over 17,000 + products. Goods can be easily ordered online from our website for delivery or collected from any of the TLC Branches (Mon-Sat).
Competitive Quotes : We price our items competitively and are also able to provide competitive quotes and discounts for : Bulk Purchases / Special Order Items / Items not found in our product range. We can also be contacted regarding price matches. Request A Quote is available via the TLC Website - www.tlc-direct.co.uk or via email sales@tlc-direct.co.uk
'No Quibble' Returns Policy : We have a returns policy that is second to none and our Trustpilot customer feedback often reflects how well received this is by our valued customers.
Huge Stocks : TLC have over 17,000 + product lines and £12,000,000 in stock, so we are able to supply a complete range of products at discounted prices you'll find hard to beat. We also provide competitive quotes for items not found in our product range.
38 Branches : In addition to our online web ordering service, TLC have 38 Branches where items can be purchased at the store, Monday - Saturday.
We look forward to being of assistance.
Rob O'Shea (Manager - TLC Head Office)
Written by the company

Shop with complete confidence thanks to our hassle-free returns policy. Our outstanding Trustpilot reputation—with over 10,000 five-star reviews—shows how much our customers value this peace of mind.

TLC Electrical Distributors, The TLC Building, Newton Road, Crawley, RH10 9TS, United Kingdom

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Great products at a good price all delivered as expected and a great service from dpd

Reply from TLC Electrical Distributors
Excellent service and sort out issues with good grace. A great company to deal with and competitive pricing recommend

Reply from TLC Electrical Distributors
easy to use and order from website
competitive cost of product purchased
quick delivery

Reply from TLC Electrical Distributors
Very happy with my purchase from TLC Electrical Distributors. Products came very fast, installing was nice and easy and works great.
Thanks

Reply from TLC Electrical Distributors
I had a great experience. They answered my technical query and packed and dispatched my order for delivery within less than 24 hours of starting. The actual delivery to Sheffield once I place the order was even quicker, arriving in under 22 hours.

Reply from TLC Electrical Distributors
Would absolutely recommend this company!
I have had an excellent experience ordering from TLC. I placed an order online and then called in about the order and was offered amazing customer service. Order was shipped right away and received the next day! Will most definitely be a return customer.

Reply from TLC Electrical Distributors

Reply from TLC Electrical Distributors
I HAD A VERY BAD EXPERIENCE WITH THE BUSINESS thomaselectricaldistributors.co.uk AND NOT WITH THE BUSINESS TLC Electrical Distributors.
THIS IS TO INFORM YOU THAT I HAD A VERY BAD EXPERIENCE WITH THE BUSINESS THOMAS ELECTRICAL DISTRIBUTORS thomaselectricaldistributors.co.uk AND NOT WITH THE BUSINESS TLC Electrical Distributors.
I APOLOGIZE IF I BY MISTAKE GAVE A BAD RATE TO YOU! THE TRUE GUILTY BUSINESS IS thomaselectricaldistributors.co.uk AND NOT YOU!
I HOPE THAT THE BUSINESS TLC Electrical Distributors IS AN HONEST BUSINESS THAT AIMS TO CUSTOMERS SATISFACTION!
IF tlc-direct.co.uk IS AN HONEST BUSINESS THAT AIMS TO CUSTOMERS SATISFACTION I WILL MORE THAN HAPPY TO MAKE MY PURCHASES WITH tlc-direct.co.uk!

Reply from TLC Electrical Distributors
Ten stars if I could!!!! The manager and his very kind team Saruwar were able to organise an order for me with amazing timing and very clear quick communication they went above and beyond as I am heavily pregnant and organised someone to drop it to me personally as I couldn’t collect. felt so valued and respected as a customer and can’t fault how they handled my query thank you so much!! Lovely service, super fast delivery and felt really valued as a customer
Thanks again
Sara

Reply from TLC Electrical Distributors

Reply from TLC Electrical Distributors
Great price speedy delivery great range of products

Reply from TLC Electrical Distributors

Reply from TLC Electrical Distributors
Always excellent choice of components and easy ordering, quick delivery times too. TLC are my first port of call for electrical projects whether large or small. Highly recommended.

Reply from TLC Electrical Distributors
Amazing service!! I telephoned as I had a few questions about the products I wanted and wasn’t completely sure what to get. The team were super helpful and the products were delivered the following day. Fantastic!!

Reply from TLC Electrical Distributors
Really good and fast service. Great customer service experience.

Reply from TLC Electrical Distributors
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