Tjclandrovers Reviews 11

Took my sdv8 into this garage to have an oil cooler fitted the owner of this garage doesn't care and should not be in business as soon as I drove out of the garage my coolant level light came on I opened the filler cap to find it full of oil this engine had not been flushed at all we have now found it is full of oil he is a moron Do not use this garage I will now be starting court action for the return of my 900 pounds

Brilliant team of guys .
Really glad I found them .
Excellent knowledge of landrover and a very helpful team .
Kept me informed of the progress and any issue that might need addressing in the future .
Now my go too place

Do not use this Company. The Owner is a very rude man and put the telephone down on me mid conversation. He returned my Range Rover after a service and MOT with more issues with it than it went in with and now undriveable due to safety issues. At the suggestion my husband and I stand outside the workshop while they talked us through what they had done to my car and what they thought was wrong with it, he has not responded to my email. Now instructing solicitors and having to hire a car. Terrible terrible customer experience.

Very good service. I had bought a car from elsewhere and have nothing but problems with it. These guys have helped me out as much as they possibly can and I am really grateful to them. Helped me with doing work on car and giving me advice on how to move forward. Thank you so much much appreciated

Please note this is in reference to the trailer hire side of the business my card was charged to tjc landrovers ( same owners)
Wouldn’t touch these clowns again with a barge pole , hired a triple axle trailer backed upto it and the lady running the office put it on the truck , and checked the lights for me she asked can I check that jockey wheel clamp was tight as she had hurt her arm I checked the clamp it was tight , got about 2 miles up the road and discovered that the jockey wheel had unwound ( clamp was tight ) the r clip pin had not been put through the handle to stop it unwinding luckily no other damage other than a scuffed tyre wound it up put in pin and continued my journey , upon my return I explained what had happened pointed out the tyre and reminded the lady that it was she who forgot the r clip which was accepted , I was promised my deposit back and she told me would refund me later that afternoon 3 days later and several phone calls still no refund of my deposit, couple of days after that they part refunded my deposit less charges for a complete new jockey wheel numerous phone calls resulted in me being basically fobbed off couldn’t get hold of boss etc etc , I would have agreed to half and half but the underhand way they took the refund clearly shows the company have no backbone if they intended to charge me they should have been upfront , I eventually managed to get my card company involved and got a part refund , wish I’d checked online reviews before as this seems to a common issue with this firm , just be warned put the trailer on yourself as the people they employ in a trailer hire business clearly don’t know how to hitch up a trailer and pass there incompetence on to you

Had problems with my LR, and was advised to ring this company for assistance. I took it in to them first thing in the morning, and the problem was diagnosed and rectified by the end of the day, they also loaned me a vehicle for the day. I was very pleased with their customer service, and no rip off prices either. I shall definately be using them again.

Great service, got me out of trouble whilst on holiday with my Freelander 2 - provided courtesy vehicle, managed to slot me in at short notice.

What can I say other than brilliant, this by the way is a genuine review.
My discovery came back from London after having a new engine fitted.
On my MOT from last year I had a few advisories that needed to be carried out, this company did exactly what it says on the tin, there was a great deal of work to be done, new steering brakes discs callipers the list is endless, nevertheless everything was done to perfection and the motor drives like a new one, I would recommend this company to anyone all day long.
As I said this is a real review of my experience with TJC land rovers, they also gave me a curtesy car while working on mine, brilliant, Mr T Davies of Norfolk

Great company easy to work with and reliable

I apologise to anyone reading this, but this company and it's owner gave us an absolutely amazing service, which I feel needs sharing.
We were on our way to North Norfolk on holiday, towing a caravan, when our Landrover broke down. We were only 20 minutes from the site, and decided to bite the bullet and telephone the local main dealer, what a mistake that was. Not interested, and can't do anything for three weeks, even though I explained our situation, which was towing a caravan, with two children and two dogs on board! We managed to contact the local garage, but he admitted he was out of his depth. Luckily for us, another Landrover pulled into the garage, and tried to help, but pointed us in the direction of TJC Landrovers, well, there phone number. Anyway, at 17.25 on a Friday evening I made the call, expecting to leave a message, but the call was answered. The owner, Tony Cable, explained that they were closed, but the telephones were on divert to his mobile. After explaining our predicament, and the fix we were in, he said that he would be with us within the hour. Within the hour he turned up, and told us that he thought it was the fuel pump, and that they could get one for Tuesday morning. Not a lot of help in our situation..but then he offered us a lifeline. Load the children and dogs into his Discovery, hitch the caravan up and he would tow us to the site. When on the site, he would help us unhitch the caravan, and then take my husband back to his garage to collect and loan Freelander for us to use, and proceed to recover our dead Landrover. Monday morning, we receive the call saying that it is the fuel pump. Tuesday morning we recive the call saying that our Landrover is repaired, and that to prevent any furhter inconvenience to our hilday he would send someone over to swap over with there loan Freelander. Wow, we are one time users as we live nearly 250 miles away, but what service, If TJC Landrovers read this all I can say once more is thank you, EXCELLENT SERVICE, EXCELLENT TO DEAL WITH.

My recent experience of TJC Landrovers in Norfolk has left me gobsmacked and very much distressed. I bought a vehicle from Tony Cable (the proprietor) in March 2016, it was one of his company vans, a new vehicle only having been on the road for 15 months - having been bought by him direct from a dealer.
Unbeknown to me (until now) he had obviously had problems with the electrics on the van and certain items on the van had not been 'factory' fitted as he assured me everything had.
In short the man (and therefore the company) do not care one bit for you as long as they get the sale. In this they are prepared to evade telling you the truth to the questions you ask and are quick to wash their hands of you as soon as the money lands in their bank account.
Please take my advice as I'm a very straightforward and honest person that Tony Cable and TJC Landrovers do not deserve your business at any level.