Tile Mountain Reviews 

Very helpful and friendly service. They were quick to respond, answered all my questions clearly, and made the whole process easy to understand. Really appreciated the support!@MARYAM

Customer service was very good. Especially Rabia Idrees was extremely helpful and proactive and she organised my delivery .

Fantastic service and the tiles are the best ones for fraction the price

Good service and nice quality

Good service and quick responses from Marine thank you again

The tiles themselves are fine, the problem is that the delivery was made up of several different batches of tiles with different calibrations so in effect we had 3 different size of tiles, this should not happen

Misbah was extremely helpful and sorted the situation very quickly

Rabia is knowledgeable and thorough, and researches her answers if necessary. Her manners are excellent.
At first she was talking too fast for me, an older customer. Its not just my age. My generation grew up without phones or media so we talk more slowly. Rabia slowed down when I asked her to, and remembered that when I rang back subsequently.

Ordered in store which had a fantastic selection of patio slabs. Slabs then delivered on the date and within the time frame given. Also slabs were individually packaged for added protection during shipping

You cannot fault the service, price and quality of products from Tile Mountain.

Quick delivery, thx.

sample tile arrived promptly...for 26 pence. full order received a few days later.

Visited the Milton Keynes branch, required tiles and various bathroom items, was pleasantly surprised by the wonderful range available.
However the sales person Alfie went beyond my expectations, having experienced staff from other tile and bathroom companies, the service, detail and most importantly honest guidance to my requirements were unbelievable, his sales manner is as professional as one could get, after 3 meetings bought what i required from the tile section as well as their bathroom section.

Good helpful professional advisor on the telephone

Even when delivery goes wrong and some tiles arrive cracked, they at least make the process easy and hassle free to obtain replacements. Thanks to Karen, Samantha and Misbah.

Oh great range of tiles and prices too

I emailed Customer service & received a very prompt response from Rabia Idress, who very swiftly asked me to provide my order number to follow up missing items on my order that was delivered today 27 August 2026.

Rabia then confirmed a very short while later that another delivery fir the missing items had been arranged for 1 September 2026.

Great service, kept me up to date every step of the way. Really efficient.

The customer chat was simple and easy to use. I was speaking with Rabia Idrees regarding my problem - Rabia addressed the issue and resolved this straight away - thank you Rabia! - If only every company had excellent customer service like this!

First time using Tile Mountain and would definitely recommend. From beginning to end the whole service was exceptional. Staff member Emily was exceptional and a credit to the company.

The tiles have been laid now and look fantastic, the delivery arrived on time and the communication after ordering was excellent.

Riley top man could not help enough very professional in every way a credit to the store went above and beyond