We have this flatware for our beach condo rental & have found it to be sturdy, attractive & well priced. This is our 8th rental summer coming up & the flatware has held up nicely other than guests mi... See more
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Terrible business. I will be reporting to Better Business Bureau as a scam. I ordered disinfecting wipes almost three months ago and, under the circumstances, cut them some slack. However, I called... See more
Company replied
The product itself isn’t very good to be perfectly honest! Super light, cheap materials it seems! plus the inside black casing had a hole in it. Customer service was very helpful and waiting for my r... See more
I've used Microban for many years now to handle pet smells, odors from ailing family members, and just everyday household odors. This new spray has done a great job of not just masking but eliminatin... See more
Company details
About TigerChef.com
Information provided by various external sources
With over 30 years of excellence and experience, TigerChef has proven itself to be one of the best and fastest growing companies in the food service industry. Aside from fulfilling the needs of the casual cook, we pride ourselves on our ability to take you from consultation to completion, making the design and purchase of your commercial kitchen as smooth and as satisfying a process as it can possibly be
Our staff is comprised of expert product specialists and a knowledgeable sales force who will guide you through this exciting process. We combine precise architectural planning with quality kitchen products to create the perfect industrial workspace. Our past clients’ rave reviews inspire us to continue offering the high quality of service for which we are known.
Our portfolio showcases a large variety of hotel chains, restaurants and numerous other commercial facilities. With every job site we begin, our ultimate focus is customer satisfaction. From beginning to end, TigerChef is the key that will make your business more successful than ever!
The truth is this: TigerChef is the only website you will ever need for every one of your kitchen needs. Please bookmark us so that we will only be a click away!
Contact info
27 Chestnut Street, 10901, Suffern, United States
- 877-928-4437
- sales@tigerchef.com
- www.tigerchef.com
Hasn’t replied to negative reviews
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Quick Service
This was the second time I'd ordered from Tiger Chef. The ordering process was simple, and the product was as advertized. Shipping was quick. Totally satisfied.
Good prices, easy checkout, NO PRODUCT.
I got my hopes up thinking I was going to get the items I requested. I get a call 4 days later telling me that they don't have my item. Other than that, TigerChef is ok.
Misleading Advertising and information
I ordered a number of items most of which ended up being cancelled because they called me and said "sorry someone typed the information in incorrectly and instead of the price being for 1 doz as advertised it is for 1. So I cancel 3 of the items and I ask about the fourth item and they said no that one is for 1 doz WRONG! a few days later I get 2 instead of 2 dozen plates and they are smashed to dust and I can't completely blame [link] they were packaged horribly and the boxes they were in were open on one end. Left 2 voice mails and 2 emails and got no response oh and tried live chat yeah just got to send another email. I finally call yet again to at least get my money back for the 2 plates not 2 dozen plates and tell them I don't want them replaced. I explained the problem with the order etc. and they had the nerve to question what I was saying! Good thing I have the original email confirm showing their mistake in advertising. If a price seems real good make sure you call and get it verified it is probably a misprint. I suggested they could compensate me for my inconvenience and that was met with a laugh especially when I asked them to honor the advertised items and prices. I say NEVER AGAIN!! Use [link] they have great prices and great service.

Reply from TigerChef.com
Easy Breezy ....
I recently purchased a 40 Qt stainless steel Winco pot from TigerChef and the entire process was nice and easy. If I need to purchase more items for my soap making I will remember TigerChef and the positive experience I had. BTY the pot fit perfectly in my custom made soap making pot tipper. That really makes me HAPPY!
Fast, cheap, and right to my door
Competitive online price and quick delivery right to my door.
Good prices, smooth ordering, fast delivery
No complaints here! The product was a good price, ordering was easy, and arrived quickly.
Exceptional Service & Products
Items received were perfect if not better than I expected....fast shipping, very dependable. I will be ordering more items in the future!! Thanks so much!!
Jeanne
perfect in every way!
everything was perfect, start to finish. we are very pleased with the overall service and the product was exactly what we were looking for. .obviously a very well managed company. we should all take lessons! thank you very much. we will definitely order from you again. you made our life quite easy. we wish everyone was as easy to deal with.
GREAT
fast shipping everything was correct no problems will order again in the future, thanks glad i found your site. mike
Fast shipping and great products
I found the website very easy to navigate and the products I ordered arrived just a few days after the order was placed. I'm very happy with the high quality of the products and will shop this site again.
Mark
First time using Tiger Chef. Was well pleased with results. Advise that you know what you're looking for, the sales rep was not very knowlegable. I could not find items locally at near comaprable pricing.
Excellant customer service!
Everything I have ordered is top quality especially the taco & tostado fry baskets and even though I was sent one wrong item in my order the correct item was sent out immediately! Bruno needs to lighten up as every small business needs to take a vacation once in a while?
Good Quality & Timely Delivery
I received my order in a timely fashion and the products came in great condition. Fairly painless and great prices, better than what I had found in restaurant supply stores.
awful - can't rate it 0 stars but would
Placed an order on Oct 11 = on Oct 12 the website showed a notice -
in vacation oct 13 & 14 but on Oct 12 in the afternoon nobody was answering the phone.
on Monday Oct 17 - website looks operational but nobody answer the phone. after sending an e-mail to customer service I get:
"Our office will be closed from Wednesday, October 12th to Friday,
October 21st. We apologize for any inconvenience this may cause and look forward to assisting you when we return."
my order was still showing "processing" I had to order from another company. same day I've received the merchandise... to bad I could not cancel the 2nd order. NEVER AGAIN!
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