Ticketweb Reviews 

I'd lost or not received my tickets. Kevin
M resolved this very quickly and they were resent and received. Excellent service.

I had not received my tickets to an event and didn't have an account.
Ann emailed my tickets to me as back up for me to have on my phone.
Excellent customer service. MANY THANKS ANN!- Now to get my disability refund for the carer who accompanied my guest

I had not received my tickets to an event and didn't have an account on the website. Within minutes of emailing, Ann emailed my tickets to me. Excellent customer service. MANY THANKS ANN!

Many thanks to ann for your prompt response to me accidentally deleting my e-ticket confirmation and resending it to me

You were selling tickets for an event that was not going to happen so why was I not refunded in full including the booking fee? Not happy

I had lost my tickets to an upcoming event and didn't have an account on the website. Within hours of emailing, Ann resent my tickets to my account. Incredible service, very speedy. THANKS ANN!

The customer service I received from Kevin M at Ticket Web was exceptional. Through my own fault I made an error with my booking, I contacted them and didn't expect a reply so quickly but the matter was resolved in under an hour. Polite, well structured reply which explained exactly what I had to do to sort my error. Thanks again Kevin, it's really appreciated 👏

Hi ticketweb service was amazing they responded quite quickly and got my problem sorted straight away thanks to Michaela P

I got the fasted customer service ever, i was freaking out about not having confirmation about my ticket anywhere and a really nice girl called Ann resolved all my problems in less than 30 min.

Louie E. responded in record time! I now have my ticket dilemma worked out and am a much happier person. Thanks Louie!!

Excellent service. Thank you so much for sorting tickets Kevin M.

Excellent quick response from my query. Many thanks for your help in resolving this issue. Very best wishes.

The customer service I have received has been exceptional. I would highly recommend using Ticketweb and will definitely be using again.
Thank you so much Louie E & Elaine G and all at Ticketweb.

Straight forward support from Ann, thanks very much!

I couldn’t find my tickets so sent a panicky email to customer service and had a reply within 2hrs with my tickets. Great service

Very quick response from Ticketweb. Very helpful!

Obviously a disreputable company. I bought tickets for ‘Sade’s Diamond Life 40 Anniversary’ with a photo of the album cover to promote it.
Turns out Sade wasn’t performing and the advert was completely redesigned with big letters now saying ‘Performed by London’s finest musicians.’ However they wouldn’t refund my money.
Avoid!

My issue was dealt with very promptly as I had not received my tickets on the day of the gig. The problem was immediately dealt with, thank you very much.

Excellent service from Ann around ticket reissue after admin issues.
Thank you

I had a concern it was dealt with quickly kindly and the outcome was I no longer had any concerns.