Despite clear documentary evidence of where things have gone wrong, airline fudged and obstructed and put all of the onus onto TicketstoWorld, playing one off against another. Really stressful when st... See more
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Despite clear documentary evidence of where things have gone wrong, airline fudged and obstructed and put all of the onus onto TicketstoWorld, playing one off against another. Really stressful when st... See more
Company replied
Traveling to Delhi via Istanbul on Turkish airlines the flight from Birmingham to Istanbul was spacious and the cabin crew very helpful and courteous. Food was ok for breakfast. But onward journey to... See more
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I am using TICKETSTOWORLD.CO.UK very long time I couldn’t remember exactly the time first I used but it’s over 10 years already.First able I love it this website very easy to search worldwide flight ,... See more
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II રામ II Best travel online agency cheaper than most other online companies I have used this to book my long haul tickets. I intend to use them again. Just one minor issue with website - slow to... See more
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Tickets To World offers cheap flight tickets and airlines deals with economy class/ business class tickets to worldwide destinations including Bangkok, Singapore, Doha, Kathmandu, Colombo, Jakarta, Sydney, New York, India and many more destinations of the world.
Lily House, 11-12 The Shrubberies, George Lane, London, E18 1BD, London, United Kingdom
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Bought tickets for family of 4, payment was taken within minute and they said they will email e-ticket soon. I waited 2-3 days then called them to find out what has happened. I’ve been told 3 different stories by 3 different personnel. One said there was delay in payment, other said I tried to book twice. Then a lady suggested everything was fine and I should get the ticket in 24 hours. So I waited patiently and after more than a day called them again, I was told I have to pay extra to get the ticket. I asked why would I pay extra? Why would you take my payment if you can’t issue the tickets at the first place? They keep saying things that doesn’t sum up. So I called my bank and told them what has happened. Got my money back in 2 hours. These scammers take payment from people then issue tickets at their pace, sometimes when they can’t find the ticket on the specifics dates, they ask for extra cash to issue on another day. Plus they book tickets on the day that no flights are available (my friend found out by checking airlines website).
Can I give Zero stars please or better yet go zub zero!
When you book with this agency then just pray to God that you don't have to make any changes either rebook or the airline cancelling the flights.
My flights were cancelled by Virgin and thus began my nightmare with this horrible agency.
The customer care agent rebooked me on different flights without my consent and then the agency kept blatantly lying that I agreed to the changes. Trying to call them back to resolve the issue, they took one call and kept saying that nothing can be done. From there on I started experiencing calls not being answered or disconnected.
This is a shadow agency based out of Essex, UK with its call centre and operations being managed out if Jalandhar where people adopt sudo names like Jackson.
Also avoid its sister agencies - Tickets to India and Acetrip. All of them lead to the same dark hole which will leave you in shambles.
Take your money and run, do not book with this agency!!
Booked in Jan to travel in March from London to Delhi. Service whilst booking was ok, but went downhill significantly when covid-related restrictions hit in India. Phonecalls would not be answered, promised callbacks not made and I was even charged for a new ticket when no ticket was issued. Exercised my right to make a chargeback claim on return to London, the company did not substantively engage in the process and I won the claim. They're now taking me to court for their own incompetence and seeking recovery of the settlement made in my favour. I'll be defending it robustly, as I've gone completely by the book and it is the company that has been the major let down.

Reply from Tickets To World
I have been using Ticketstoworld/ticketstoindia for the past 4 to five years, they are not only the lowest but give you exceptionally good service.... I thought, till it came to me eating the pudding.
I paid £100 extra to have my ticket flexible during these covid times. 20 days before my return i decided to extend my return to three months later. One would agree that the fare difference would be the same as the new date was 3 months away, however agent Sukhdeep Khinda gave me a bill of £117 stating it was as per "fare rules" and then laughed at me, saying I was being illogical!! customer service?? was I wrong? no, as 30 minutes later, I called the Airline direct and got it done for no price difference at all!
So as much as I did initially give these jokers five stars, the proof was in them actually delivering and they failed. They have a hundred excuses to charge you more.
Conclusion, if you are willing to take the risk for low prices go ahead, but do not expect getting service without shelling out a minimum of £100 for changes, despite all their initial promises.
I had an awful experience with tickets to world. My family booking (4 persons) was cancelled by the air line late June. I called to ask about my options, Simran from customer service, gave unclear answer. She said the Air line might deduct £50 as a tax or might not. She didn’t mention anything about handling fee and didn’t explain that I can avoid any deductions if I chose the voucher option. I got my refund with a deduction of £200 they said it was for handling though I was not the one who cancelled, it was the air line. This is one booking for the whole family why didn’t you just detect £50 only For the whole booking?! So because of the unclear and unprofessional behaviour of your customer service I lost £200!!
I will not use tickets to world again
I don’t recommend them for anybody
You might get cheap tickets from them
But when there is a problem you will get
The poorest service and you will lose a lot.
One more thing, my first call to ask about my options the person who answered me was shouting over the phone!! his name was Mandeep Singh.
I booked a ticket before lockdown and my flight cancelled by Turkish airlines so I went to airport they gave me a receipt that my money has been refunded but this company kept my money for almost 6 month that I had to ask my credit card company to get my money back and when I got it back it was £50 short I had to phone them lots of time and each time some body else answered and kept lying to me .very dishonest not helpful company never again use them so be careful people

Reply from Tickets To World
I gave one star during March 2020, but it's not even worth for single star. Utterly poor customer service and don't keep their words anytime. Very very worst service. I m still waiting for refund for the ticket cancelled during March mid. Hope you all understand how frustrated I am with this travel agent.

Reply from Tickets To World
please avoid this company, yes the prices are cheap initially and you'll want to save money as we all do. However, they are con artists, liars, and thieves. My family was on holiday in India and the COVID pandemic broke out and their return flight was canceled, they were traveling on Virgin Atlantic. Once we heard about this we were then informed we'd need to pay an additional £90 per person to book another return flight which we did as we wanted my family to get home asap. This flight was then canceled again and we have to use a flight organised by the British embassy and then pay more money for another return flight however this flight was not canceled and my parents arrived home, however, the nightmare continued as I contacted this cowboy operator for a refund for the £270 and return flights we paid intially as stated in the ATOL protection terms. I was informed that only a partial refund of £50-£70 could be refunded per seat and they would process this for a nominal fee (note they didn't state the price of the nominal fee), I initially felt this was wrong as this didn't even cover the extra I paid for rebooking the seats and I asked how much this nominal fee was, it was £50!!!!! This got me angry so I started to do my research and found that legally we were allowed for a full refund and if we could accept a voucher but if you accept a voucher this should be a higher value then what you paid. I kept emailing them asking them more questions and why they wouldn't offer me a cash refund as is my right, they kept stating I was only allowed a small refund. After some more back and forth emails, they informed me they have now applied for a partial refund which I never gave my consent for, and when I state this they point blank just emailed me back saying this is now done. I've now had to take the step to contact the citizen advice bureau, I've reported them to trading standards and will be contacting the head office for a final response and opportunity to fix this issue. Whatever happens, I won't ever be using this operator even if they offer free flights and recommend you ignore what to me appear to be fake reviews as these guys are rogue operators. And I will not stop till I get my full refund as is my legal right. Also please note they operate under a lot of different names such as ticketstopakistan, mybarcelona etc
Worst customer service ever!
Had to cancel flight to Philippines as was due to fly via China in February. Refund request accepted 13/2/20 with 4-6 weeks processing time. Here we are on June 1st and after numerous mistruths across 4 further phone calls, and countless missed deadlines and failed promises, and I'm having to claim a chargeback from my credit card provider as this company will say anything to avoid refunding me.
I've used this company before and found things to be just fine, but when things go wrong they are hopeless.
That £10 I saved to use this company isn't looking such a bargain now!
UPDATE: have today received an email explaining that the company intends to meet the credit card chargeback I've been forced to make with a bill. This is against the merchant service agreement that this company has agreed to be able to process card payments and will not be accepted.
Needless to say, this email was sent to me instead of replying to this complaint on TrustPilot.
Thanks to sukh , he help me for ticket to my family back home during corona virus. Many thanks sukh
The worst customer service, They never reply to emails,

Reply from Tickets To World
This is quite difficult times for the world due to this Virus. We travelled to India assuming everything will be OK. However due to the gravity of the situation India shut down its borders and we are stuck in India as our flight was within the commercial air planes closure. So we wanted to re-book our flights as we got notifications from our airline. At Tickets to India, a very helpful guy Annop came to our rescue. We were in India and my daughter Jas sought his help to sort out the flights. Anoop was very calm, helpful and caring person, who gone extra mile to help us. A big thank you to Anoop and Tickets To India Staff for handling this situation very professionally. Three cheers to all of them

Reply from Tickets To World
RUBBISH WEBSITE - ABSOLUTE SCAM!!!!!
Do not even waste your money with them.
My flight got cancelled due to Covid-19 and I called to ask for my money back.
All the phone numbers on their website are scams, they all hang up on you when you are apparently first in the queue (total lies).
Lost over £500 and I advise NO ONE to purchase with them.
DO NOT BOOK! Booked a flight with them pre the COVID 19 outbreak and contacted them after the FCO advised British people against all non-essential travel worldwide. Contacted them and was told that there was nothing they could do as the Government of the Country I was going to had not shut its borders. I asked him to explain why I should go against the advice the advice of my Government and was told there is nothing they can do other than make me pay the cancellation fee.
AGAIN I WOULD SAY DO NOT BOOK AND PAY THE EXTRA AND BOOK DIRECT WITH THE AIRLINE!

Reply from Tickets To World

Reply from Tickets To World
Very cheap tickets which have a large luggage allowance. They always answer queries and listen to what the best flights and tickets are.

Reply from Tickets To World
hi I few years bay ticket from as I very happy about this

Reply from Tickets To World
My February 8th flight was cancelled for me due to the virus. Talked to a very dishonest GARRY from Tickets to World who was trying to get me another flight with an extra 190 pounds plus a 25 pound administration charge with a bad connection from an airport that I didn't want to fly from. After a 90 minute conversation/ argument with GARY he was insisting that this was the only option and he got quite rude and eventually slammed the phone down on me as I didn't want to take him up on his bad flight. I also asked to speak to the manager and he insisted that he was the supervisor. Later I spoke to Anna and she got me my full refund and the flight that I wanted for only 85 pounds extra, the same flight Gary was saying it would cost me over 300 pounds extra and had a very bad connection. I flew to Philippines from London 3 times last year and used tickets to world but never had this problem . WHY did this happen to me !!!!!

Reply from Tickets To World
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