TicketsCenter Reviews 

9,685
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 8,412 reviews, reviewers overwhelmingly had a great experience with this company. Customers regularly mention that the website is exceptionally easy to navigate, allowing them to complete their ticket purchases quickly and without any unnecessary hassle. People truly appreciate the smooth booking process and the straightforward layout when planning to attend various live events. However, some people mentioned that it is quite frustrating not being able to view the exact seat locations on the map before completing their ticket purchase. A few reviewers also noted unexpected upcharges, high delivery costs, and expensive service fees suddenly added to their final orders.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how fast, straightforward, and... See more

Website

Customers consistently note positive experiences with website, describing the online platform as very... See more

Order

Clients share ambiguous opinions on order, with many consumers highlighting that online purchases are quick,... See more

Price

Users describe ambiguous interactions with price, as customer experiences vary wildly. Many reviewers report... See more

Booking process

Customers had positive experiences with booking_process, reporting that purchasing tickets was very smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ticket selector works. The fees are not as high as Ticketmonster. Tickets by e-mail are reasonably easy to use. Not hard sell on options.

Company replied

Rated 5 out of 5 stars

Easy transaction process... I would like to be able to see a "detailed" seating map however... I had to log into another site to see the seating.

Company replied

Rated 5 out of 5 stars

I ordered last minute tickets and I didn't have any hassle or run around! Thank you very much, I appreciate great service

Company replied

Rated 5 out of 5 stars

From watching a video on Facebook and thinking I would really like to see them live. I went on there website to see their tour schedule and saw they got within a hour½ of me so I booked my ticket. Tot... See more

Company replied


Company details

  1. Event Ticket Seller

Written by the company

Tickets-Center.com's goal is to provide you with a fast, simple, and secure website to browse resale tickets. Interactive Price Maps make it easy to select tickets based on your preferences. You are backed by a TicketSafe Protection, which gives you full peace of mind that your authentic tickets will arrive in time for your event. This website is independently owned and operated and is not affiliated with any official venue or event box office, official venue or event website, and this website is not the licensed ticket agent of any official box office. Prices may be above or below face value. The tickets Tickets-Center.com displays are listed by independent resellers and made available through a third-party platform. The third-party platform also handles checkout, fulfillment, and customer service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.6

All reviews

(9,685)

8,435 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

This process is really clunky

This process is really clunky. And the timer made it really annoying. It bugs me that we don't really pick our seats. I guess that is what you get when you aren't in the expensive seats. This is why we rarely go to these things. It isn't about the money. It is about feeling like you don't matter.

11 August 2026
TicketsCenter logo

Reply from TicketsCenter

Thanks for sharing this, Barry. Section and row come from the licensed third-party resellers and are shown on the listing; seat numbers are provided upon delivery, which is standard for secondary market tickets rather than tied to price level. Our support team can be reached at 877-698-0133.

Rated 5 out of 5 stars

Bought a parking pass

Bought a parking pass, I haven’t received it yet, but all appears to be good.

10 August 2026
TicketsCenter logo

Reply from TicketsCenter

Getting parking sorted is a big win. Thanks for the review.

Rated 5 out of 5 stars

Good!!!

Good!!!
Simple!!!

10 August 2026
TicketsCenter logo

Reply from TicketsCenter

Simple is how we like it, Hea. Thanks for the review.

Rated 1 out of 5 stars

Scam or Incompetence

Sent me tickets I ordered on a web site my computer didn't recognize. Worked with them (AI) to resolve it over 2 hours never could. Never an issue with Ticketmaster or StubHub. I blame myself for using them, but my advice pay a little extra and use reputable ticket brokers.

6 August 2026
Unprompted review
TicketsCenter logo

Reply from TicketsCenter

Thanks for raising this, Joseph. Our support team can be reached at 877-698-0133 if the delivery issue is still unresolved.

Rated 1 out of 5 stars

I am a 78 year old single guy

I am a 78 year old single guy. I can’t barely use a computer and do not have access to a printer,
Please help me on this issue. Can you send my tickets to me in the mail? I really don’t know what to do and I am not too good on computer stuff….I am old. I want to take my brothers to the game on Sept 1.
Thank you, Ed Weidner

9 August 2026
TicketsCenter logo

Reply from TicketsCenter

Thanks for writing in, Ed. The best next step is a phone call to our support team at 877-698-0133. They can find your order and walk you through how to get your tickets before September 1.

Rated 4 out of 5 stars

It was easy to buy the tickets but the…

It was easy to buy the tickets but the pop ups at the end make it frustrating : (

9 August 2026
TicketsCenter logo

Reply from TicketsCenter

The offers shown after checkout are entirely optional and have no bearing on the ticket order. Order and delivery information is available on the support line at 877-698-0133, with your order number.

Rated 5 out of 5 stars

Person

First time using buying. Great job !!

9 August 2026
TicketsCenter logo

Reply from TicketsCenter

Thanks for choosing us, Judy. Hope to see you back next time!

Rated 5 out of 5 stars

Fast and super easy

Fast and super easy - no problems at all!!

8 September 2025
TicketsCenter logo

Reply from TicketsCenter

Thanks for the review! Love to hear it!!

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