TicketsCenter Reviews 

9,674
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 8,400 reviews, reviewers overwhelmingly had a great experience with this company. People find that the booking process is extremely straightforward, allowing customers to easily secure tickets online and finalize their orders in just a few minutes without any major hassle. Consumers often appreciate the intuitive website navigation and the seamless ability to quickly access available seating options for their favorite events. However, some people mentioned that they could not see the exact seat locations or detailed seating charts clearly before completing their purchase. Some reviewers were not happy with unexpected upcharges, significantly higher ticket prices, or extra service fees added during the checkout phase.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how fast, straightforward, and... See more

Website

Customers consistently note positive experiences with website, describing the online platform as very... See more

Order

Clients share ambiguous opinions on order, with many consumers highlighting that online purchases are quick,... See more

Price

Users describe ambiguous interactions with price, as customer experiences vary wildly. Many reviewers report... See more

Booking process

Customers had positive experiences with booking_process, reporting that purchasing tickets was very smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ticket selector works. The fees are not as high as Ticketmonster. Tickets by e-mail are reasonably easy to use. Not hard sell on options.

Company replied

Rated 5 out of 5 stars

Easy transaction process... I would like to be able to see a "detailed" seating map however... I had to log into another site to see the seating.

Company replied

Rated 5 out of 5 stars

I ordered last minute tickets and I didn't have any hassle or run around! Thank you very much, I appreciate great service

Company replied

Rated 5 out of 5 stars

From watching a video on Facebook and thinking I would really like to see them live. I went on there website to see their tour schedule and saw they got within a hour½ of me so I booked my ticket. Tot... See more

Company replied


Company details

  1. Event Ticket Seller

Written by the company

Tickets-Center.com's goal is to provide you with a fast, simple, and secure website to browse resale tickets. Interactive Price Maps make it easy to select tickets based on your preferences. You are backed by a TicketSafe Protection, which gives you full peace of mind that your authentic tickets will arrive in time for your event. This website is independently owned and operated and is not affiliated with any official venue or event box office, official venue or event website, and this website is not the licensed ticket agent of any official box office. Prices may be above or below face value. The tickets Tickets-Center.com displays are listed by independent resellers and made available through a third-party platform. The third-party platform also handles checkout, fulfillment, and customer service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
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1-star

Asks customers to review

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4.6

All reviews

(9,674)

8,425 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would give them a negative value if…

I would give them a negative value if possible. They are not trust worthy. Do not use them. Not only do they refuse to refund, but they send harassing (yes, it sounds crazy) emails, texts, & phone calls offering everything but a refund. I receive a fraud warning from my bank within minutes of using them; I cancelled the transaction for tickets was cancelled within 30 minutes once my bank notified me. Since then, they have been repeatedly sending messages & calls - not understanding that the transaction is cancelled. They refused to refund my money. They have a bad reputation & there is info on BBB - contact BBB in Delaware. There "office" address is in DELAWARE

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy

14 August 2026
TicketsCenter logo

Reply from TicketsCenter

Quick and easy sounds just right. Thanks for your review.

Rated 2 out of 5 stars

I tried to order tickets to a Warner…

I tried to order tickets to a Warner Vineyard concert, as i scrolled through the choices, i could not find on the map where the seats were. I clicked on the front of the stage and found what i was lookin for, Nice seats 4th row. Perfect. What I didn't see was that the screen had taken me to a different venue and a different date, not until i got the after sale conformation did I see the mistake, TO BAD< SO SAD< TRY TO RE SELL THEM< ITS YOUR FAULT, NOT. OURS. went back and tried again, clicking on the front of the stage and was taken to the another venue, same concert, same date as the tickets i was sold. BEWARE THE SCAM. I tried to verify the the tickets before purchasing them but all they said was the band name, Anyone need tickets to Three Dog Night the 18th in Pennsylvania? cheap?

14 August 2026
Rated 1 out of 5 stars

The code was read too fast for me to…

The code was read too fast for me to enter it. Terrible system!!!!

13 August 2026
TicketsCenter logo

Reply from TicketsCenter

Thanks for sharing your experience. Our support team is available at 877-698-0133 if you'd like to expand on what happened — they'd be glad to hear from you.

Rated 5 out of 5 stars

Fabulous

Quick and easy to get my tickets

13 August 2026
TicketsCenter logo

Reply from TicketsCenter

We love fabulous, Debbie. Thanks for your review.

Rated 4 out of 5 stars

FAST AND EFFICIENT

FAST AND EFFICIENT. WAS NOT A 5 STAR AS THE SITE DIDNT SHOW ME WHERE MY SEATS ARE LOCATED IN THE VENUE.

13 August 2026
TicketsCenter logo

Reply from TicketsCenter

We appreciate the feedback on the seating details, Nancy.

Rated 4 out of 5 stars

easy to do

easy to do, except for ticket protection. I do not appreciate being sent to something like this ,

.

13 August 2026

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