TicketsCenter Reviews 

9,701
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 8,412 reviews, reviewers overwhelmingly had a great experience with this company. Customers regularly mention that the website is exceptionally easy to navigate, allowing them to complete their ticket purchases quickly and without any unnecessary hassle. People truly appreciate the smooth booking process and the straightforward layout when planning to attend various live events. However, some people mentioned that it is quite frustrating not being able to view the exact seat locations on the map before completing their ticket purchase. A few reviewers also noted unexpected upcharges, high delivery costs, and expensive service fees suddenly added to their final orders.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how fast, straightforward, and... See more

Website

Customers consistently note positive experiences with website, describing the online platform as very... See more

Order

Clients share ambiguous opinions on order, with many consumers highlighting that online purchases are quick,... See more

Price

Users describe ambiguous interactions with price, as customer experiences vary wildly. Many reviewers report... See more

Booking process

Customers had positive experiences with booking_process, reporting that purchasing tickets was very smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ticket selector works. The fees are not as high as Ticketmonster. Tickets by e-mail are reasonably easy to use. Not hard sell on options.

Company replied

Rated 5 out of 5 stars

Easy transaction process... I would like to be able to see a "detailed" seating map however... I had to log into another site to see the seating.

Company replied

Rated 5 out of 5 stars

I ordered last minute tickets and I didn't have any hassle or run around! Thank you very much, I appreciate great service

Company replied

Rated 5 out of 5 stars

From watching a video on Facebook and thinking I would really like to see them live. I went on there website to see their tour schedule and saw they got within a hour½ of me so I booked my ticket. Tot... See more

Company replied


Company details

  1. Event Ticket Seller

Written by the company

Tickets-Center.com's goal is to provide you with a fast, simple, and secure website to browse resale tickets. Interactive Price Maps make it easy to select tickets based on your preferences. You are backed by a TicketSafe Protection, which gives you full peace of mind that your authentic tickets will arrive in time for your event. This website is independently owned and operated and is not affiliated with any official venue or event box office, official venue or event website, and this website is not the licensed ticket agent of any official box office. Prices may be above or below face value. The tickets Tickets-Center.com displays are listed by independent resellers and made available through a third-party platform. The third-party platform also handles checkout, fulfillment, and customer service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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1-star

Asks customers to review

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4.6

All reviews

(9,701)

8,452 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I NEED to see this show but…

I NEED to see this show but although I hav purchased tickets I cannot see in the graphic where those seats are. In addition, The map does not show where the $54.00 parking is located. I have opted to deal with parking when I get to the theater

5 August 2026
Rated 1 out of 5 stars

I purchased tickets through Ticket Centee

I purchased tickets through Ticket Center. The concert is tomorrow. I received text messages that they are sending my tix via email, yet none have arrived…not in SPAM or any other folders. Online help is useless AI…no human representative. The most horrible customer service I have ever experienced. Avoid this Company!

5 August 2026
Unprompted review
TicketsCenter logo

Reply from TicketsCenter

April, please contact our support team at 877-698-0133 with your order number so they can follow up on this and the outcome of the event.

Rated 1 out of 5 stars

So disappointed with my experience

So disappointed with my experience. Turns out the seats they chose (not able to choose own) are somewhat obstructed view. And they are not refundable. Will never use this site again.

5 August 2026
Unprompted review
TicketsCenter logo

Reply from TicketsCenter

Thanks for the feedback, Amy. Obstructed view is noted on listings where it applies. Please call our support team at 877-698-0133 with your order number so they can confirm the details of your order with you.

Rated 5 out of 5 stars

GREAT EXPERIENCE

GREAT EXPERIENCE. THANKS YOU

4 August 2026
TicketsCenter logo

Reply from TicketsCenter

We appreciate the kind words, Rodney, and we are glad the order process went well.

Rated 4 out of 5 stars

While everything was farily intuitive

While everything was farily intuitive, there were a couple of minor items which i had to study before acting upon.

4 August 2026
TicketsCenter logo

Reply from TicketsCenter

We appreciate the feedback on the details you navigated through, Mark. Thanks for your review.

Rated 3 out of 5 stars
TicketsCenter logo

Reply from TicketsCenter

Thanks for raising this, Viviane. Pricing is listed in US dollars, as noted on the site and in our terms. Our support team is available at 877-698-0133 if you'd like to go over the charges on your order.

Rated 5 out of 5 stars

Aaaa

Easy booking

4 August 2026
TicketsCenter logo

Reply from TicketsCenter

Keeping the booking simple is essential, Marc.

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Just how I like it.🤭

4 August 2026
TicketsCenter logo

Reply from TicketsCenter

Keeping things quick and easy is the best way to do it, Linda.

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