TicketOffices.com Reviews 

2,888
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Megan was our waitress tonight. She was super helpful, attentive with a happy smiley face. The sea food was yummy too.

Rated 5 out of 5 stars

Had no problem receiving one set of tickets. Tickets in mobile account within minutes. Other ticket major problem unable to download ticket. Live chat no help. Only because had problem before did i... See more

Rated 5 out of 5 stars

Received full credit for pandemic related cancellation of an event. Followed up two years later to apply the credit towards another event. Support person ( Menchie T.) was very patient and helpful get... See more

Rated 1 out of 5 stars

Happy to report that we got our refund on Friday. Not sure who to thank as a number of organizations were involved. Went to our BMO Mastercard, Facebook and Trustpilot so thank-you. Would give the... See more

Company details

  1. Event Ticket Seller

Written by the company

One of the top ticket resale marketplaces with tickets to the hottest shows in your area.


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

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3.9

All reviews

(2,888)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy

Easy, great service. I had a credit from a cancelled covid concert and they gave me store credit. Just got tickets to a hockey game and credit worked perfect. Thanks for making this so easy!

2 December 2021
Rated 3 out of 5 stars

Buble concert

Went to Buble concert, was told my tix were no good. Had to buy new ones at the event. Contacted ticketoffices about 10 times, after many hours on the phone and months later, I finally got my refund. Overall, I do not trust this business as it was very suspicious on why I was denied entry and the fact it took so long to receive my refund. Also, I felt I was given the runaround and they had no answers to any questions. Lastly, it was nearly impossible to reach them. I recommend going straight to Ticketmaster.

2 December 2021
Unprompted review
Rated 1 out of 5 stars

Never again will I buy from here

Never again will I buy from here. I bought Hamilton tickets for my wife's birthday the day the tickets went on sale (2 months ago). I got my tickets today, and they were terrible seats compared to what I spent over a grand for. I wanted Loge Center D row seats, i got Orch far back right side seats. Ground level is not an "upgrade". The new seats suck. I called the only number i could to get this settled, and all they could do for me is waive their already over priced service fee. So now ive waited months for this event and have to watch it from the back row instead of the edge of the loge edge. I do not recommend anyone buy from these guys as they didnt even ask me if i wanted to the option for seat changes they just took it among themselves to do it. Then when i argued to get the seats i actually wanted originally, i was told all sales are final. They admitted they didnt contact me, and based off of their opnion of "better seats" im now screwed. F you Ticketsoffice, you wont be getting my money again.

29 November 2021
Unprompted review
Rated 5 out of 5 stars

The customer service representative was helpful and informative!

The customer service representative was helpful, patient, and informative. At a time when a lot of folks seem to be on edge and kindness and patience are sometimes in short supply, I appreciate how he navigated the call. I had store credit and it wasn’t working to apply it online so he helped me with that and I asked him to look at a few different areas in the stadium until we got to a price and area I was happy with. Thanks!

28 November 2021
Unprompted review
Rated 1 out of 5 stars

Unwilling to provide refund for…

Unwilling to provide refund for cancelled event. Tried calling them and you are put on phone loop. They advise to email them and they will not respond. We are out about $600 and are at the point of seeking legal advise on how we can proceed with fraudulent business practices

20 November 2021
Unprompted review
Rated 5 out of 5 stars

Lost Tickets

It was amazing! Quick and simple easy to use! I lost my tickets twice and twice they replaced them with no questions asked! I didn't even have my receipt or my order number to give them!! They are fantastic!

13 November 2021
Unprompted review
Rated 5 out of 5 stars

Super Impressed with Charlie

This was my first time using ticketoffices and I couldn’t be more pleased with the service that Charlie offered. He explained the process thoroughly and made sure all my questions were answered. I will be using ticketoffices again because of the experience he provided me.

Thank you Charlie !

9 November 2021
Unprompted review

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