Ticketmaster France Reviews 

Des places de spectacle accessibles en 3 clics, utilisation facile, à la portée de tous!

I have already written to Ticketmaster 4 times because there seems to be a technical error when reselling my tickets. The customer service has responded to my actual problem and has given the same standard answer each time, which is not aimed at the problem. I have been stuck here for over two weeks and Ticketmaster cannot be reached by phone to solve the problem. I hardly have any time left to sell the tickets to other fans. Ticketmaster is not adhering to its own company guidelines and in my view is committing a compliance violation, as the company offers a service, has been informed several times that there is a problem here and their service is not working and nothing is being done. This is almost systemic in nature. By the way, you can find my inquiries at 61158533 and 60566985.

Addendum 29.05.2025:
So far I have received the same standard email in response to my review here (for the 5th time), which does not even concern my specific problem. No specific contact by Ticketmaster, of course this is commented on publicly differently here. Another week has passed. I will now check how I can integrate consumer protection.

Support doesnt respond for 14 days+. Awful and probably illegal.

It was uncomplicated, and quickly done.

I had a terrible experience with Ticketmaster France during the resale of two tickets for Beyoncé’s show.

One ticket was successfully resold, but the payment was never received, even though I received a confirmation email. The second ticket could not be listed due to a persistent platform error, despite several attempts and support contacts.

I contacted support multiple times and received no effective solution. More than 59 days have passed since the first contact, and I still haven’t been reimbursed or compensated.

The lack of transparency, broken resale promises, and silence from customer service are unacceptable. I expected far more professionalism from a global ticketing company.

Buyers and sellers beware — the resale system is not reliable and may leave you with losses

I have found that Ticketmaster France is efficient, trustworthy, and easy to use.

Very easy to resell ticket

It was quick and I got the tickets I wanted

Not being able to use Paypal/Apple Pay, additional fees for print@home and mobile ticket - such a shame! Are we still living in 2005 or is it 2025? Not so sure when trying to buy a ticket at ticketmaster.fr

Even in french I had little troouble. Worked well.

Easy process, immediate answer, everything okay

Good easy no problem

Customer service was very helpfull in solving my issue. Big thank you.

Stop junk fees

It’s was very easy once signed in.

En toute honnêteté j'ai eu 2 places pour Motionless in White sans attente et sans combat...pas de stress...bon point pour le don aussi

Bon marketing de relance facile de retrouver « indochine »
Fluidité du processus d’achat

Ticket Master top mais les sites oú on est redirigé, c'est moyen.