I did finally get my refund for 2 theatre tickets but it was hard going and the worse form iv ever had to fill in. They emailed me saying there was ‘missing information’ even though the form submitte... See more
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Angela who works in the online call chat was the most amazing person. She was helpful and took her time to help us work through things we needed to send. The only thing was, we did have to submit... See more
Absolutely disgraceful service. Offered a pathetic £30 refund when the tickets cost £159. A child in the family tested positive for covid so we couldn’t attend. NO communication despite many requests... See more
Applied for a refund yesterday and it was in my bank yesterday. Very impressed especially as their confirmation email said it could take up to 14 days. My only grouse would be that if I hadn't had my... See more
2.9
Average
41 reviews
No history of asking for reviews
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Impossible to contact them
Impossible to contact them, weird and extremely unclear rules which seem designed to ensure plausible denial of claims.
1 December 2021
Unprompted review
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