THS Electrical Reviews 

144
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the skilled technical team for being consistently prompt, extremely polite, and exceptionally thorough when handling various complex electrical tasks. Furthermore, people consistently note the wonderfully clean and tidy condition in which the workspace is left after completing every single project. Some reviewers were happy with how clearly the professionals explained every single step of the required diagnostic procedures and safety checks. Consumers additionally noted that receiving accurate quotes, communicating project details, and scheduling service appointments was remarkably fast, reliable, and entirely straightforward from beginning to end.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the team for their professionalism and high... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, friendliness, and... See more

Price

Users describe satisfaction with the price, noting that while they are not the cheapest, you get what you pay... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely superb service from THS again New fuse box fitted,the guys were great explaining everything as they went along checking all the necessary areas for safety and adjusting where needed.Would... See more

Rated 5 out of 5 stars

I had a great experience with THS Electrical. They were reliable, quick to respond, and clearly knew what they were doing. What stood out most was how honest and fair they were with their pricing — no... See more

Rated 5 out of 5 stars

We were having issues with our EV charger being very slow. We booked THS Electrical to see if they could sort this out for us and Tony Ha from THS Electrical managed to quickly spot the problem and p... See more

Rated 5 out of 5 stars

We had problems with the installion of a new dual fuel cooker, and Tony came over promptly, diagnosed the problem and gave us several options for solving the issue, and when I decided to just send the... See more


Company details

  1. Electrician
  2. Electrical Engineer
  3. Electrical Installation Service
  4. Property Maintenance

Written by the company

NICEIC approved electricians providing expert services to residential and commercial properties in Kingston upon Thames and across London. From emergency call-outs and fault diagnosis to complete rewiring, EICR reports, consumer unit upgrades, and PAT testing, we deliver efficient and reliable solutions tailored to your needs. We proudly serve the Home Counties, including Surrey and Kent, ensuring fast, professional service wherever you are. Available 24/7, our skilled electricians offer swift response times, often arriving within the hour. Trust us for safe, long-lasting electrical solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

144 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(144)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Complete rewiring of kitchen

EICR check plus rewiring of kitchen carried out at very short notice. Very carefully done. Excellent communication (I could not be present at the site). In spite of very tight schedule all deadlines met. Perfect.

11 October 2021
Unprompted review
Rated 5 out of 5 stars

Light fitting replacement and switch installation

I found Tony and his team to be very professional and easy to work with. My requirements were fully met, including: new LED spotlight installation, conversion of touch switches to dimmable switches.
I got good responses for the quotes on the work and all my questions were answered, which gave me confidence to proceed. The electrician came prepared with all necessary equipment; work was carried out diligently and they cleaned up afterwards. I will definitely use Tony's services in the future; and would recommend them to anyone else.

11 May 2021
Unprompted review
Rated 5 out of 5 stars

High standard of workmanship

We've used THS before at our previous address so we already knew the high quality of their work. They installed our new fusebox, replaced smoke alarms, installed an outside porch light and fitted our doorbell. They explained our options for things very clearly - such as repositioning fire alarms, placement of doorbell etc. All went well and we're very pleased with the results - very professional, very polite, and a high standard of workmanship.

24 March 2021
Unprompted review
Rated 5 out of 5 stars

Very efficient and prompt

THS carried out extensive work in connection with a complete refurbishment of my flat. They were very efficient and prompt. Their engineers were friendly and helpful. Maybe not the cheapest, but in my opinion good value.

21 January 2021
Unprompted review
Rated 5 out of 5 stars

very professional

THS carried out an electrical safety certificate inspection at very short notice and did an excellent job.

20 September 2020
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you for your 5 star review, it really means a lot to us as a business.

Rated 5 out of 5 stars

Quality service

Tony and his team are professional and friendly. I’ll definitely recommend THS to anyone for electrical service.
Thanks for a job well done!

13 August 2020
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you for your amazing revew, we're so happy to hear you would recommend us and hope to see you again soon.

Rated 5 out of 5 stars

Great firm

Great firm, very happy, will use again

28 February 2020
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you so much for taking the time to leave us this amazing review.

Rated 5 out of 5 stars

Efficient & friendly service

Quick, efficient and friendly. Will definitely use again.

6 September 2019
Unprompted review
THS Electrical logo

Reply from THS Electrical

We are so grateful for your kind words. Thanks for sharing your review with us and the community.”

Rated 5 out of 5 stars

I have used THS twice

I have used THS twice, Both times,I needed their help in an emergency. I will recommend this company as Tony who attended both times was very helpful and efficient. He was very polite and knowledgeable.
He made me feel safe and sorted my electricityin no time

27 August 2019
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thanks for leaving us such a wonderful review.

Rated 5 out of 5 stars

THS Review

I'd recommend Tony and the team to anyone looking for work on their electrics. They did a great job on our sockets, lighting and fuse box. The guys are reliable, punctual and tidy.

13 August 2019
Unprompted review
THS Electrical logo

Reply from THS Electrical

We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

Rated 1 out of 5 stars

High price & low quality of work

Prices are much higher than average. We were told high price related to experts attending work. My tenant told us this was not evident at visit and the quality of workmanship was very much under question. We paid but we are not happy at all. The trunking was done far too close to the gas cooker causing serious fire hazard as the electrician could not reach myself ( landlord) and we were told it is temporary. Fire hazard is not acceptable however temporary! I had to get another electrician to attend immediately after to address the issue.

9 August 2019
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.
Please feel free reach out to with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Rated 5 out of 5 stars

Perfect job done

Perfect job done. Definitely would use THS again.

9 August 2019
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you so much for your kind words, Stephanie! We appreciate you taking the time out to share your experience with us. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

Rated 5 out of 5 stars

Glad we chose THS

Glad we chose THS to replace a light fitting in our shop basement. The gentleman was punctual, had a friendly manner, and got the job done speedily.

4 July 2019
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you for leaving such a nice review, David. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words. We look forward to serving you again.

Rated 5 out of 5 stars

Arrived when they said they would

Arrived when they said they would, and did a good job as far as I can see(an external socket). Were polite and OK to have a round the house while they were working. Kept to their estimate

26 June 2019
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you for taking the time to leave us feedback, James! Thank you for giving us this proverbial pat on the back, you made our day! We strive to deliver great experiences consistently. We look forward to serving you again. Thank you!

Rated 5 out of 5 stars

These chaps are brilliant

These chaps are brilliant. Prompt, professional, polite and super clean too. Thank you

26 June 2019
Unprompted review
THS Electrical logo

Reply from THS Electrical

Thank you for your wonderful feedback, Manley! We're delighted to hear you were happy with your experience with us. I've passed your comments onto the team, and we look forward to assisting you again in the future. Thanks!

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