Banner for Thrifty - HOUSTON - WILLIAM P HOBBY AIRPORT
Visit website

Thrifty - HOUSTON - WILLIAM P HOBBY AIRPORT Reviews 

1
•
TrustScore 3.5 out of 5

3.7

Car Rental Agency
Write a reviewVisit website
Write a review

Location

Switch location

8620 Panair St, 77061 Houston, Texas, US

•
(713) 947-9125

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Car Rental Agency
  2. Car Accessories Store
  3. Car Leasing Service

Written by the company

Founded in 1958 in Tulsa, Oklahoma, Thrifty Car Rental has earned a reputation for affordable, dependable transportation. Now part of The Hertz Corporation and headquartered in Estero, Florida, Thrifty serves customers through hundreds of airport and neighborhood locations across North America and beyond. Thrifty specializes in value-focused rentals for vacations, business trips, and everyday travel. Customers can choose from a range of vehicles, including economy cars, SUVs, minivans, and premium models to fit any budget and need. Known for competitive pricing, convenient locations, and streamlined service, Thrifty helps travelers get on the road quickly and confidently. Bookings are easy with online reservations and mobile tools, and major credit and debit cards are accepted. The Blue Chip Rewards program offers faster service, exclusive deals, and added travel perks for members. Customer support is available via website, phone, and social channels. Ready to unlock bigger savings? Join the Hertz email list today to get exclusive offers, limited-time deals, and insider travel tips delivered straight to your inbox—sign up now and start maximizing every trip.

Contact info

Save On Your Next Adventure

Be the first to know about the latest and greatest news and promos.

3.7

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1)

570 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Customer Service

I picked up my rental car on Monday August 31, 2026 at Hobby Airport in Houston TX and received some of the best customer service from Tamica and Ken. Ken started assisting me with my car rental, he was very friendly and polite. He was having a slight issue with seeing his screen he shared with me that his dog ate his glasses. My reservation was for a full size car but when I received the car, it was an SUV. When I came back in, Ken was assisting another customer. Tamica aka Smooth as Silk assisted me, I advised her what happened, she apologized and advised me at the moment there wasn’t any Full size cars available, but offered me to wait. As I was waiting i observed how she was assisting other customers her upselling was so smooth once she was done, I asked for the manager. I advised Mr. Steve on what an excellent job both Smooth as Silk Tamica and Ken was doing! I will definitely rent from Thrifty again as long as Tamica and Ken is employed there.

31 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look