ThriftBooks Reviews 

2,870,857
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 499,455 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the swift delivery, with orders often arriving sooner than expected, and appreciate consistent updates. Many find books in excellent condition, often better than described, with accurate descriptions highlighted. Consumers also value the great selection and very reasonable prices, including free shipping options. However, some customers also noted issues with the quality of books received, reporting items not matching the described condition, including significant damage like folded pages or mold. Additionally, a few people mentioned receiving incorrect items or wrong versions of books in their orders.

What people talk about most

Product

Customers had positive experiences with product, often praising the great selection, reasonable prices, and... See more

Delivery service

Consumers find delivery service to be positive, consistently praising its speed and efficiency. Reviewers... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently receiving books in excellent or... See more

Price

People report positive experiences with price, consistently finding books at reasonable and affordable rates,... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am usually ordering multiple books each time, taking advantage of free shipping. Too often i run out of books before placing a new order, so I am happy that they ship as quickly as possible. Books c... See more

Rated 5 out of 5 stars

Not only the price but the condition of the books sent which accurately reflected your evaluations; the timing of your delivery; the number of communications (not too many nor too few); and the packag... See more

Rated 5 out of 5 stars

I am never disappointed by my ThriftBooks purchases. The books are usually in better condition than promised and arrive quickly. They have a wide collection of books for both adults and children and... See more

Rated 5 out of 5 stars

Your description of the condition of the books I have ordered has appeared to be quite accurate. I have received the books in reasonable time and have been kept up to date on the status of the shippin... See more


Company details

  1. Book Store
  2. Hobby Store

Written by the company

ThriftBooks Global LLC is the world’s largest independent online seller of used and new books, having sold more than 300 million used and new books since its inception. Founded in 2003, ThriftBooks.com strives to provide a best-in-class e-commerce shopping experience, as evidenced by its 2025 Best Online Shops recognition, its 2025 Best Customer Service award seven years in a row, and its 5-star "Excellent" Trustpilot score with more than 2.1 million customer reviews. Customers who shop at ThriftBooks.com enjoy everyday low prices shopping from over 19 million used and new books, the largest selection of any independent online bookseller. ThriftBooks provides a personalized recommendation engine for all customers with an account, where they can discover books recommended just for them. Customers earn free book rewards through the company’s much-loved loyalty program, ReadingRewards, where they earn points for purchases and redeem those points for free book awards. Customers can also earn free books through the company's Tell-a-Friend program, called ShareBookLove. ThriftBooks also offers a program for educators, called ThriftBooks 4 Teachers. Educators, librarians, and homeschoolers can join the program for free after verifying their status online. ThriftBooks 4 Teachers provides an everyday benefit of "Every 5th book free" plus an elevated status in the ReadingRewards program. For full circular economy impact, ThriftBooks provides a buyback program, called ThriftBooks BuyBack, where customers can sell back selected books for cash or store credit.

ThriftBooks - Read more. Spend less.

Written by the company

Millions of Books under $5
ThriftBooks was created with the goal of bringing the joy and benefit of reading to as many people possible. With millions of books under $5, ThriftBooks makes it possible to Read More. Spend Less.

We guarantee our books!

All ThriftBooks Pass Our Quality Control Test

The ThriftBooks difference is not just low prices on used books; it’s a Quality Guarantee. At least four ThriftBooks staff members verify the condition of each and every book you buy. Like you, our team has very high standards. You should know exactly what to expect when your purchase arrives.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3M reviews

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Asks customers to review

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How this company uses Trustpilot

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4.7

All reviews

(2,870,857)

493,793 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

point system

Ive used thriftbooks for years always great feeling ordering a new book or newish the point system is my favorite part as much as i read a free book once in a blue moon is awesome.

25 July 2026
Rated 5 out of 5 stars

I like being able to buy Thrift books

I like being able to buy Thrift books. They're always in good to great condition. I believe in recycling books.Sometimes you can come across a rare book that is no longer being published.

18 July 2026
Rated 1 out of 5 stars

Rating system

Recieved "Binge Parenting" for 6.99 advertised in good condition. I would rate it as just barely acceptable

21 July 2026

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