Jon was very helpful dealing with what we thought was potential fraud. He got us sorted out and gave us full reassurance we are safe and sound.
Company replied
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See what reviewers are saying
Tyler was super helpful in helping me decide on what phone contract to get, proper young man with pride in his work.
Company replied
Remi went above and beyond to get my husband the best phone at the best price. Nothing beats talking to a human being and she elevated this experience from business to pleasure
Company replied
Awesome service from Tyler, he really helped me find a deal that met my needs while also saving money. I've really been enjoying my time with Three so far
Company replied
Company details
About Three UK - 3Store York
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
13 Coney Street, YO1 9QL, York, North, United Kingdom
- 01904674773
4.9
Excellent
393 reviews
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Great team!
REMI! REMI! Remi! I can't tell you enough how awesome assistant manager Remi was. The whole store and team so helpful! Thankful for them!
17 August 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Thom, thanks for the lovely feedback. We’re glad to know that Remi and the team at our store delivered top tier assistance and made your visit a positive experience.
‑Three Social Media Team
Fantastic service by remi that is why I…
Fantastic service by remi that is why I keep coming back
17 August 2026
Unprompted review
Reply from Three UK - 3Store York
Hello Anne, we’re delighted to hear Remi consistently makes your experience enjoyable. Thank you for your kind words. – Three Social Media Team
rumi was so kind and explains…
rumi was so kind and explains everything perfectly. such a sweet worker
17 August 2026
Unprompted review
Reply from Three UK - 3Store York
Thank you, Olivia. It sounds like Rumi gave you an amazing experience by being both kind and thorough with their explanations. 😇 - Three Social Media Team
Tyler was extremely helpful
Tyler was extremely helpful. He had great knowledge about what we wanted and was very confident with our 'old people' questions!😀
17 August 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Lee, thank you for taking the time to share this with us. We’re really glad to hear you had such a positive experience with Tyler. We truly appreciate your feedback. — Three Social Media Team
Really helpful got everything sorted…
Really helpful got everything sorted easily
17 August 2026
Unprompted review
Reply from Three UK - 3Store York
Micky, thanks for the amazing review! We're glad everything went smoothly and you received great support ✨ – Three Social Media Team
Very helpful
Very helpful, contract sorted straight away. Get yourselves in store, then you know it’s not a scam call!
15 August 2026
Unprompted review
Reply from Three UK - 3Store York
Thank you, Jack, for this great 5⭐ review! We’re really pleased to hear your contract was sorted quickly and everything was handled clearly.
– Three Social Media Team
Brilliant service by the staff at 3 york
15 August 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Glen, thanks for the glowing 5⭐ love. We’re glad to know that our team at the York Three store delivered exceptional assistance.
– Three Social Media Team
Reply from Three UK - 3Store York
Thank you for sharing this wonderful feedback, Lewis! We’re delighted to know our team made your experience so positive -Three Social Media Team
We had Jon to help us and he was really…
We had Jon to help us and he was really kind and quick with the prossess.
15 August 2026
Unprompted review
Reply from Three UK - 3Store York
Amazing, Sureyya! We're delighted to hear Jon gave you such outstanding support. Thank you for recommending us so highly! 😇 - Three Social Media Team
SUPER JON!
Jon was super helpful and was an asset in switching from EE
15 August 2026
Unprompted review
Reply from Three UK - 3Store York
Thank you, Lucy, for this wonderful 5⭐ review! Great to know Jon’s support helped you transition from EE with ease and confidence.
– Three Social Media Team
Really helpful
Jon was really great at explaining everything thoroughly and was incredibly helpful.
15 August 2026
Unprompted review
Reply from Three UK - 3Store York
⭐ Wonderful feedback, Ruby! We’re so pleased you found the support from Jon welcoming and helpful 😊 – Three Social Media Team
Friendly staff
John was very friendly and knowledgeable , made it very easy for me to change my phone and plan over.
15 August 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Joshua, thank you for your fantastic feedback. We’re delighted to hear that John offered expert guidance and made your transition to a new device and plan feel effortless.
– Three Social Media Team
Very good and helpful experience
Very good and helpful experience. Explained everything clearly and wrote down my options.
14 August 2026
Unprompted review
Reply from Three UK - 3Store York
That's impressive, Linda 🎯 Delighted to hear the clear guidance and attentive support helped you explore your options with confidence ✨
- Three Social Media Team
Great service from Jon
Jon was extremely knowledgeable about your phones and devices and very helpful.
Good phone packages available to spread the cost
14 August 2026
Unprompted review
Reply from Three UK - 3Store York
Hey Richard, we’re really pleased that Jon made everything straightforward for you and that our phone plans gave you the flexibility you needed. Thank you for the feedback! 😊
-Three Social Media Team.
Great service from 3 store
Great service from 3 store. Needed to replace my old 3 phone and get them to move important APs etc across. They gave me a new very reasonably priced contract and did th job in just over an hour. New phone working well. Very friendly and helpful staff member.
12 August 2026
Unprompted review
Reply from Three UK - 3Store York
Hey Malcolm! 😊 New phone day = best day! We’re so glad our team could get your apps moved over smoothly and find you a great deal in just over an hour. Enjoy your fresh tech and have a wonderful week ahead! 🚀 — Three Social Media Team
Reply from Three UK - 3Store York
Haha, agreed! 💥 Remi is a total star, and we appreciate you letting us know. Have a great day! — Three Social Media Team
wonderfully service by Remi on both…
wonderfully service by Remi on both visits
14 August 2026
Unprompted review
Reply from Three UK - 3Store York
Hey there! 😊 Remi is an absolute star, and we’re so glad you received such wonderful service on both of your visits. Thank you for sharing! — Three Social Media Team
We were served by Tyler in store today…
We were served by Tyler in store today to sort out 5 different contracts and he was brilliant!
13 August 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Kim, thank you for sharing your feedback with us. We are absolutely delighted to hear that Tyler looked after you so brilliantly and made sorting out all your agreements such a smooth experience.— Three Social Media Team
Tyler was very patient and gave…
Tyler was very patient and gave excellent customer service.
13 August 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Marjorie! It’s wonderful to hear that Tyler resolved everything smoothly. Thank you for taking the time to leave this 5⭐ review!-Three Social Media Team
Hassle free excellent knowledge
Hassle free excellent knowledge, well pleased
12 August 2026
Unprompted review
Reply from Three UK - 3Store York
Hey Brian, that’s amazing to hear! Thanks for taking a moment to share your feedback with us 😊-Three Social Media Team
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