Claire is brilliant at the Workington branch. I always go to her when I need advice and information, I find her customer service brilliant. She has so much patience and time for customers wants to ens... See more
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Location
Switch locationUnit S31C, Washington Square Shopping Centre, CA14 3AW Workington, North, GB
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Claire made buying a new phone a breeze and was very friendly and great at explaining all the nitty gritty details. Couldn't fault her, she was great!
Company replied
Service from Daisy is excellent! Patient, present and caring. I worked over 40 years in retail and it's an absolute pleasure to see that great customer service still exists.
Company replied
I had a great experience in the Workington store, I was helped by Daisy. The Three app was showing incorrect information, so Daisy helped me investigate and solve the problem. I walked out with pea... See more
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Company details
About Three UK - 3Store Workington
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit S31C, Washington Square Shopping Centre, CA14 3AW, Workington, North, United Kingdom
- 01900873165
4.9
Excellent
67 reviews
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Gosia and Claire were absolutely…
Gosia and Claire were absolutely amazing and so helpful when we visited the Workington store
3 August 2026
Unprompted review
Reply from Three UK - 3Store Workington
Hey Nui, we’re delighted to hear Gosia and Claire were incredibly supportive during your visit to our Workington store. Thanks so much for sharing your experience! 😊
-Three Social Media Team.
Claire is brilliant at the Workington…
Claire is brilliant at the Workington branch. I always go to her when I need advice and information, I find her customer service brilliant. She has so much patience and time for customers wants to ensure everything is explained fully and wants to get you a good deal that works for you.
2 August 2026
Unprompted review
Reply from Three UK - 3Store Workington
Your shout‑out is WOW 🎯 Jane. We’re overjoyed Claire’s steady guidance at our Workington branch continues to earn your trust, helping you explore the right options and value whenever you need support 🌼
- Three Social Media Team
Claire made buying a new phone a breeze…
Claire made buying a new phone a breeze and was very friendly and great at explaining all the nitty gritty details. Couldn't fault her, she was great!
1 August 2026
Unprompted review
Reply from Three UK - 3Store Workington
Thanks a ton for your review, Dec! 🎉 Claire really nailed it by making everything simple and explaining all the details. We look forward to serving you again. ☺️ — Three Social Media Team
Great service by Daisy
27 July 2026
Unprompted review
Reply from Three UK - 3Store Workington
Hi David, we’re glad Daisy made everything feel easy and enjoyable for you. – Three Social Media Team
Recommend a customer advisor Gosia
Recommend a customer advisor Gosia. She was very polite, patience, informative and polite. She helped me set up my first smatphone.
19 July 2026
Unprompted review
Reply from Three UK - 3Store Workington
Hey Frances, it’s wonderful to hear that Gosia guided you through your new device setup with such understanding and care. Thank you for the review! – Three Social Media Team
The staff were very helpful and friendly
17 July 2026
Unprompted review
Reply from Three UK - 3Store Workington
Hey Melanie, we’re really glad our team made a great impression. Thanks so much for sharing your experience 😊
-Three Social Media Team.
Couldn't do without them.polite…
Couldn't do without them.polite knowledgeable people allways there to help you.
16 July 2026
Unprompted review
Reply from Three UK - 3Store Workington
Hey Susan, your feedback brightened our day ✨ We’re grateful you shared your experience with us!
-Three Social Media Team.
Daisy was knowledgeable and was…
Daisy was knowledgeable and was extremely helpful! She advised me and was able to sell be a better product than I originally went in for
14 July 2026
Unprompted review
Reply from Three UK - 3Store Workington
Hello Jess, it’s great to hear Daisy helped you find the right option. Thank you for the 5 ⭐ review. - Three Social Media Team
Service from Daisy is excellent!
Service from Daisy is excellent!
Patient, present and caring.
I worked over 40 years in retail and it's an absolute pleasure to see that great customer service still exists.
13 July 2026
Unprompted review
Reply from Three UK - 3Store Workington
Thank you, Phyllis. Daisy’s supportive and patient service shines through, and your long retail background makes your compliment especially meaningful. 😊
— Three Social Media Team
Daisy was very helpful and friendly and…
Daisy was very helpful and friendly and helped me to choose a phone and iPad , she was very professional .
13 July 2026
Unprompted review
Reply from Three UK - 3Store Workington
Hey Christine, we’re delighted to hear that Daisy was able to help you choose the phone and iPad that suited your needs. Thank you so much for taking the time to share this lovely feedback.
-Three Social Media Team.
Excellent customer service
Excellent customer service from Daisy and Claire. They are very patient and explain everything so clearly. Highly recommend the 3Store in Workington
11 July 2026
Unprompted review
Reply from Three UK - 3Store Workington
Hey Agnieszka, we’re delighted to hear that Daisy and Claire at our Workington store made your visit a positive one, ensuring everything was clear and easy throughout. Thank you for sharing your experience. 😊
-Three Social Media Team.
The staff are so friendly and helpful
The staff are so friendly and helpful, highly recommend.
11 July 2026
Unprompted review
Reply from Three UK - 3Store Workington
Thanks, Paul. Lovely to hear you had amazing service, and great to know our staff gave you clear, friendly, and informative support. We’re really glad you left happy.
— Three Social Media Team
Went in unsure on what I wanted to…
Went in unsure on what I wanted to upgrade to , the lasses were brilliant and helped me giving me the options and showing what bundles are best, came away with a great deal.
6 July 2026
Unprompted review
Reply from Three UK - 3Store Workington
Thank you for sharing your experience, David! 🌟 We’re so glad our team were able to guide you through the upgrade choices and help you find the perfect offer. – Three Social Media Team
New phone day
New phone day! Staff at the Workington store went over and above with their help and support during the transfer of apps. It was not a straightforward process and they were patient and determined to resolve the issues. I felt they went over and above. I can't thank them enough.
24 June 2026
Unprompted review
Reply from Three UK - 3Store Workington
Hi there! 😊
Our team sounds like they made everything simple for your parents and helped them get a great deal. Their clear support shines through your words, and it’s lovely to hear how smooth the purchasing phone must have felt. Thanks for sharing such a warm moment with us. — Three Social Media Team
I had a great experience with Daisy
I had a great experience in the Workington store, I was helped by Daisy.
The Three app was showing incorrect information, so Daisy helped me investigate and solve the problem.
I walked out with peace of mind.
Thankyou again Daisy, you are fantastic!
22 June 2026
Unprompted review
Reply from Three UK - 3Store Workington
Hi Marian, we appreciate you visiting our Workington branch and are glad Daisy could look into your account query to get everything sorted out for you. It is wonderful to hear you left the shop feeling completely reassured, and we truly appreciate you taking the time to share your positive experience with us! -Kishan
The staff member we spoke to was… Gosia
The staff member we spoke to was proactive and knowledgeable in helping us organise and simplify our active contracts. She made sure to take the time to talk through all our options, and help us negotiate the live chat on the Three website to quickly get the results we wanted.
18 June 2026
Unprompted review
Reply from Three UK - 3Store Workington
Thank you for taking the time to share this feedback. It’s fantastic to know our colleague made the process easy and helped you navigate the live chat to get everything sorted quickly. 😊 -Veronica
Reply from Three UK - 3Store Workington
Thank you for the great feedback, Philip! We’re really glad to hear you found our team welcoming and our prices just right. ✨ -Veronica
Staff are very friendly and helpful
Staff are very friendly and helpful, always there to help you understand the problems that you are having
7 June 2026
Unprompted review
Reply from Three UK - 3Store Workington
Hi there 🎯 We’re glad our team delivered such warm and supportive care, helping you feel understood and guided with clarity 💫 -Arvind
Daisy and the crew were brilliant
Daisy and the crew were brilliant,
Helped and advised me with great confidence after my phone died on me with water damage, top service worth 5 stars.
Cheers guys 😁
4 June 2026
Unprompted review
Reply from Three UK - 3Store Workington
Hey Tim, thank you for taking the time to share your experience. We’re really pleased to hear Daisy and our team supported you so well during a stressful moment.-VodafoneThree Social Media Team.
Popped in to Working Three Store today
Popped in to Working Three Store today. Gosia sorted my issue out with AI and photos/Albums. She's an absolute star. Thank you so much ❤️😁 xx
1 June 2026
Unprompted review
Reply from Three UK - 3Store Workington
Thank you, Kath 🌟 We’re so glad to hear you had such a positive experience at our store. It’s great to know Gosia provided patient, professional, and supportive service that left you feeling confident 🙌 -Neha
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