Came to store for support with my device setup and some information and jamal the customer advisor was very helpful and polite. Thank you would definitely recommend Wimbledon store.
Company replied
Location
Switch locationUnit 115 Centre Court, 4 Queens Road, SW19 8YA Wimbledon, London, GB
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See what reviewers are saying
I went into the store just to have a look at the current phones on the market. I’m not a Three customer and had no intention of taking out a new contract, but despite that, I was given a warm wel... See more
Company replied
I want to say a big Thank you to jamal the advisor at Wimbledon store. He help me always when I come and support me the best when I need help or any problem with my phone. Thank you
Company replied
Exceptional customer service from the team I was welcomed and asked if I shall need assistance they would happy to facilitate me. They gave me space to think and review and reflect I thanked the... See more
Company replied
Company details
About Three UK - 3Store Wimbledon
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 115 Centre Court, 4 Queens Road, SW19 8YA, Wimbledon, London, United Kingdom
- 02089473174
4.8
Excellent
49 reviews
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I want to say a big Thank you to jamal…
I want to say a big Thank you to jamal the advisor at Wimbledon store. He help me always when I come and support me the best when I need help or any problem with my phone. Thank you
2 May 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Every problem is just another chance to shine, Janett. We're delighted Jamal stepped in and sorted things seamlessly for you. What a joy it was to serve you at Wimbledon! -Ashifa
Jamal, the best stuff!
Jamal is really helpful amd patient. He solved my problem.
29 April 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
We’re so pleased Jamal’s thoughtful approach made everything easier for you. Your feedback means a lot. -Suhaas
Fantastic service from Jamal
Fantastic service from Jamal – fast, friendly.
29 April 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hey Antony, that’s brilliant! We’re thrilled that Jamal made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica
I had a really positive experience at…
I had a really positive experience at Three thanks to Jamal. He was genuinely helpful, patient, and took the time to explain everything clearly without rushing me.
He listened to what I needed, gave honest advice, and made sure I left with something that actually suited me. Customer service like this is not always easy to find, so it was very much appreciated.
Thank you, Jamal, for your help.
23 April 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Thank you for sharing this with us. It’s wonderful to hear that Jamal provided such clear guidance and genuine support throughout your experience. Enjoy the rest of your day! -Afaq
Came to store for support with my…
Came to store for support with my device setup and some information and jamal the customer advisor was very helpful and polite. Thank you would definitely recommend Wimbledon store.
22 April 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
This absolutely made our day! 💛 Jamal will be delighted to hear your kind words. Thanks for recommending our Wimbledon store! -Ayesha
Xazal has been great support
Xazal has been great support
She was patient with me and my partner and went through everythjng in detail for us.
She was a star
20 April 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Thank you for the 5⭐ review, Paul! We truly appreciate you sharing your experience, and it’s wonderful to hear that Xazal provided you with outstanding care. -Neha
Accessing an app after many failed attempts.
As a Three customer I visited the Wimbledon store yesterday because I had been unable to log into a banking app on my iPhone. Ceysun was able to resolve the issue in a matter of minutes, something which no-one else had managed to do. I was very impressed at the level of customer service and Ceysun’s tenacious approach in dealing with the problem. 10/10.
8 April 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Wow, Peter! It feels incredible to know Wimbledon at our Ceysun’s store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. -Neha
Amazing experience I was very well…
Amazing experience I was very well attended with respect and everything very well explained, Jamal was very kind and attentive. Really appreciate
1 April 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hi Aline, it’s great to hear that Jamal looked after you so well. We're glad he could talk you through everything clearly and with such a respectful approach. We really value you taking the time to share your experience with us. -Kishan
I came to store and I received a help…
I came to store and I received a help from Jamal
1 April 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
We’re thrilled to hear this, Karolina! 😊 Jamal’s knowledge and support clearly made a big difference to you. ✨ -Veronica
Xazal or someone high rank
I believe i can left a comment there, because i went to 4 different Three Shop last two weeks. Brixton, Tooting, Sutton and Wimbledon. Xazal is one of the best which i met with three. She have good knowledge about company products and explains everything very well.
I went to the other shop and wanna to get the 5G hub but finally the staff gave me the 4G one and said 4G hub can use the 5G network(i know which is not) and the staff also said only can be active two day after.
Xazal done the 5G hub for me and i can use it at the same day. She do the 5G hub for us and answer the other staff require and also told us about the mobile plan.
Finally, we got the 5G hub and switch 2 mobile plan to three.
If someone at three can saw this comment, i strongly recommend you should keep you good staff for your company. She deserve the praise and reward.
22 March 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Sorry for the confusion with that one store, Nam, we appreciate you speaking to Xazal and getting it corrected. She has done an incredible job, giving you the right information, and patiently setting you up with the device you need. Thank you so much for writing this brilliant review spotlighting the experience :) -Scott
Xazal was amazing super helpful and…
Xazal was amazing super helpful and super friendly. I definitely recommend the store in wimbeldon quarter 😊
17 March 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Amazing, Tanaye! We’re glad to hear that Xazal delivered such a positive experience and was able to assist you during your visit to our Wimbledon Quarter store. Your feedback means a lot to us. -Afaq
Great service from Omar today
Great service from Omar today. Made it super simple and easy!
8 March 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hey Heather, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Jamal was very helpful today in store…
Jamal was very helpful today in store much appreciated 10/10 service . Thank you for the support
6 March 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Oh wow, Edward! That’s what we call fantastic service and support. We’re so happy to hear that Jamal at the store worked magic, and your 10/10 truly means a lot. ☺️ -Neha
Exceptional customer service from the…
Exceptional customer service from the team I was welcomed and asked if I shall need assistance they would happy to facilitate me. They gave me space to think and review and reflect
I thanked the main person who had talked me after assisting me he was the assistant manager of the store
Overall exceptional experience
5 March 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Thank you for your wonderful review, Glen! 🌟 We’re happy to know the staff created a welcoming environment, and the assistant manager made your experience exceptional. 🙌 -Veronica
Xazal
Xazal, was really helfull today in store and good customer service.
5 March 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hey Laetitia! 🎉 That’s awesome to hear! A huge shoutout to Xazal for making your experience excellent. Thanks so much for your feedback! 🥰 -Kashish
Adwaith, Friendly and quick.
Adwaith, the Three assistant in Wimbledon was friendly, helpfull and did sort my upgrade quickly
28 February 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Thank you for your lovely feedback, Mr Dantes! It’s great to know that Adwaith at our Wimbledon branch provided welcoming and efficient support during your upgrade. 😊✨ -Veronica
Absolutely delighted with Jamal’s help…
Absolutely delighted with Jamal’s help today. Could not be nicer, welcoming and helpful. We have been here several times and find your staff providing the best service one could wish for . Every time we come our problems are sortied with a smile and efficiency. Thank you
15 February 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Love hearing this, Ruzena 😊 It’s wonderful to know that Jamal and the team consistently take such good care of you and handle everything with real attention. Looking forward to welcoming you again soon. -Arvind
I went to visit Wimbledon branch today…
I went to visit Wimbledon branch today to make changes to my contract and I was supported by a advisor call jamal who was very knowledgeable and helpful. I just want to say thank you for today
5 February 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Shamusideen! Thank you for sharing your experience. It’s great to hear that your visit to the Wimbledon branch went smoothly and that Jamal guided you through your contract changes with such clarity and care. We appreciate your kind words. -Afaq
Jamal was very helpful and most…
Jamal was very helpful and most friendly.
4 February 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hey Mr Stokes, that's impressive. We're thrilled to hear Jamal delivered such a smooth and positive experience 😊 -Arvind
Fantastic customer service
Fantastic customer service , great advise as always.
2 February 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Alex, brilliant feedback. The team will be smiling knowing they delivered exactly the support you were looking for. Thanks for leaving this sweet 5⭐ -Ayesha
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