Three UK - 3Store Weymouth Reviews 

129
TrustScore 5 out of 5

4.9

79 St Mary Street, DT4 8PJ Weymouth, South, GB


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Rated 5 out of 5 stars

Popped into Store and was served by a young lady called Shannon. She helped resolve / explain some queries I had with my bill for my phone & my watch. Very efficient & thorough, knew what she was doin... See more

Company replied

Rated 5 out of 5 stars

I went into 3 after looking for new broadband provider due to my coming up for renew I was greeted by Shannon and she was amazing told me all the advantages about 3 broadband

Company replied

Rated 3 out of 5 stars

Now 17:25 hrs still waiting While the service in the shop was good trying to get the phone I paid for to be delivered has been impossible- I was told yesterday it would be delivered today after been... See more

Company replied

Rated 5 out of 5 stars

Visited 3 in weymouth today and saw Shannon. She helped me with upgrade of my phone and sim cards for kids. So knowledgeable, friendly and helpful.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Weymouth

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 79 St Mary Street, DT4 8PJ, Weymouth, South, United Kingdom

  • 01305782972

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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4.9

All reviews

(129)

29,698 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from abi very friendly…

Great service from abi very friendly and knowledgeable. Many thanks

19 July 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Thank you for the 5⭐ review! We truly appreciate you sharing your experience. It’s wonderful to hear that Abi provided you with outstanding care. – Three Social Media Team

Rated 5 out of 5 stars

Stephen was very polite and helpful

Stephen was very polite and helpful . Went above and beyond to help us with our tablet

18 July 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Sean, we’re glad Stephen offered excellent support, ensured everything was resolved, and helped you find a fantastic deal. Thanks for sharing this wonderful 5⭐ review.
Three Social Media Team

Rated 5 out of 5 stars

Shannon was so helpful today

Shannon was so helpful today. She set me up with an iPhone and an iPad today. Very knowledgable and professional 10/10.

15 July 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Faye, thank you for the amazing 5⭐ rating. We’re thrilled to know that Shannon delivered skilled assistance and completed both of your device setups without any hassle. – Three Social Media Team

Rated 5 out of 5 stars

Steve was straight up and so happy he…

Steve was straight up and so happy he helped set up new device top man

14 July 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Albert, thank you for your amazing feedback. We’re delighted to know that Steve delivered excellent support and completed your device setup smoothly.
– Three Social Media Team

Rated 5 out of 5 stars

Steve was very efficient and funny

14 July 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Neil, thank you for your review. We're pleased to hear Steve helped make everything smooth and reassuring for you 🙌
-Three Social Media Team.

Rated 5 out of 5 stars

Popped into Store and was served by a…

Popped into Store and was served by a young lady called Shannon. She helped resolve / explain some queries I had with my bill for my phone & my watch. Very efficient & thorough, knew what she was doing which is enough to fill anyone with confidence that any issues can be dealt with properly.

11 July 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Lucy, thanks for the lovely ⭐ rating. We’re delighted to know that Shannon at our store offered clear guidance, resolved your billing concerns for both devices, and provided thorough, confident support to reassure you that your concerns were fully addressed.
– Three Social Media Team

Rated 5 out of 5 stars

I went into 3 after looking for new…

I went into 3 after looking for new broadband provider due to my coming up for renew
I was greeted by Shannon and she was amazing told me all the advantages about 3 broadband

14 July 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Jake, it's great to hear Shannon gave you clear guidance and helped you feel confident choosing your new broadband setup. - Three Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, really well informed, great service from Steve, really pleased with purchase!

13 July 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Annabel, it’s wonderful to know Steve provided clear guidance throughout and helped you feel confident in your choice, leaving you delighted with the outcome. — Three Social Media Team

Rated 5 out of 5 stars

Shannon

Visited 3 in weymouth today and saw Shannon. She helped me with upgrade of my phone and sim cards for kids. So knowledgeable, friendly and helpful.

11 July 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Nikki, thank you so much for sharing this.
It’s lovely to hear Shannon made your day brighter.
We’re really grateful for your kind words. 😊
— Three Social Media Team

Rated 5 out of 5 stars

Steve was great again in sorting and…

Steve was great again in sorting and helping to transfering data

10 July 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Wow, Roderick! Your review is next level awesome! 🎉 Huge shout out to Steve for making it unforgettable. 😉 — Three Social Media Team

Rated 5 out of 5 stars

Straight forward no pressure very…

Straight forward no pressure very helpful

9 July 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Love this, Brian 💫 We’re pleased the team’s attentive support made everything easy to understand and well handled 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Shannon was very helpful today

Shannon was very helpful today

9 July 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Donald, we’re delighted to hear Shannon made things easy. Thank you for taking the time to share your experience. - Three Social Media Team

Rated 5 out of 5 stars

Steve was great and help me to get a…

Steve was great and help me to get a new phone for son and even gave me a better deal than I had with another network and halfed my price .
Totally happy with service and a Tab included woowsers

4 July 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

That’s impressive, Diane 🎯 We’re pleased Steve helped find the right device for your son, secured better value and made the most of your package with the tablet included 😊

- Three Social Media Team

Rated 5 out of 5 stars

Went in with a query and steve sorted…

Went in with a query and steve sorted it and put my mind at rest with assurances

3 July 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Sandra, we are happy to know that Steve helped you resolve your concern and delivered consistent, reassuring support throughout your visit.
– Three Social Media Team

Rated 5 out of 5 stars

Came in with an issue and was promptly…

Came in with an issue and was promptly fix and impressed with quick service

3 July 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi, John! We’re delighted to hear that our team was able to sort things out for you so swiftly. Knowing you left feeling supported and satisfied means a great deal to us. - Three Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful

3 July 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Sharon, thank you for taking the time to leave feedback. We’re glad our team was able to assist you effectively.
– Three Social Media Team

Rated 5 out of 5 stars

Great service



Excellent customer service and got a great deal plus a tablet

26 June 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Jeffrey, it is fantastic to hear that you experienced top-tier care and walked away with an exceptional plan along with your new device.— Three Social Media Team

Rated 5 out of 5 stars

Really quick and easy all explained in…

Really quick and easy all explained in detail.

26 June 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Thank you for your feedback, Jess! It’s great to know the process was simple and smooth for you. 🌟 – Three Social Media Team

Rated 5 out of 5 stars

Hannah was very helpful

Hannah was very helpful

24 June 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Brian, thanks for sharing your feedback. It’s great to hear that Hannah provided excellent service.
Three Social Media Team

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