Three UK - 3Store Warrington Reviews 

322
•
TrustScore 5 out of 5

4.9

Unit 19A Golden Square, WA1 1QB Warrington, Midlands, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ruksana and Rachel were both fantastic in arranging my upgrade and sorting an issue from the call centre. I would highly recommend this store and I will be dealing directly with them now for all our... See more

Company replied

Rated 5 out of 5 stars

Rachel in store was outstanding. She made complex things very understandable. Explained everything as we went. Based on this customer experience I bought a new phone and contract.

Company replied

Rated 5 out of 5 stars

I came in store today to upgrade my phone and iPad. I was greeted straight away by the lovely Rachel. She was very bubbly and polite. Nothing was too much trouble and she explained everything as we we... See more

Company replied

Rated 5 out of 5 stars

Hannah was brilliant. Very helpfull & explained everything to us both. Quick service even tho two of us were upgrading.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Warrington

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 19A Golden Square, WA1 1QB, Warrington, Midlands, United Kingdom

  • 01925659713

4.9

Excellent

TrustScore 5 out of 5

322 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(322)

33,970 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hannah was great efficient very helpful.

26 September 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

We are incredibly grateful for your support, Christian. We are so glad that Hannah sorted everything out seamlessly and left you with a great experience. 🌟 – Three Social Media Team

Rated 5 out of 5 stars

Staff are very friendly helpful very…

Staff are very friendly helpful very knowledgeable answer all the questions you ask and explain everything to you I would recommend to anyone

11 September 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey Annette, thank you for your glowing review. It's wonderful to hear that the team provided such excellent support. Wishing you a fantastic day. 😊- Three Social Media Team

Rated 5 out of 5 stars

Ritesh was great

Ritesh was great. Very friendly and knowledgeable

19 September 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thanks for this fantastic review, Sam! We’re thrilled to hear Ritesh provided excellent support. - Three Social Media Team

Rated 5 out of 5 stars

Ritesh was very helpful and got me a…

Ritesh was very helpful and got me a good deal. Give the man a raise 👍🏼

19 September 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Kyle, thanks for taking the time to leave a review. We're pleased to hear Ritesh helped you find an option that worked well for you and made the experience a positive one.— Three Social Media Team

Rated 5 out of 5 stars

Saad was very helpful and knowledgeable…

Saad was very helpful and knowledgeable when I had a problem with my router and gave me an upgrade to 5g and the price was lower,

17 September 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hello there, we're pleased Saad was able to help with your upgrade and get everything sorted. Thank you for your 5 ⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Three store Warrington

Clare at Three Warrington was very helpful sorting an order I had placed for a sim card in St Helens Three /Vodafone store which they couldn't get to work due to the fact they couldn't get into their portals anywhere in this store. So thanks Clare in Warrington and John in St Helens who suggested I go to the Three store in Warrington.

14 September 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hello Brian, we're pleased Clare at our Warrington store was able to get everything sorted, and that John in St Helens helped guide you there. Thank you for the 5 ⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Hannah was very helpful and kind.

Hannah was very helpful and kind.
She answered all of my question

13 September 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Woohoo, Kamila! Great to know that Hannah was super helpful to you. Thank you so much for sharing the feedback! ☺️- Three Social Media Team

Rated 5 out of 5 stars

Fantastic service from Rachel today

Fantastic service from Rachel today, being neurodivergent means I struggle online and on phone so always come into store for help and they always support completely. Thank you!

13 September 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Michelle, thank you for sharing this amazing 5⭐ review. It's wonderful to hear Rachel provided the support you needed and helped make the experience comfortable and accessible for you. We appreciate you taking the time to share your feedback.

Three Social Media Team

Rated 5 out of 5 stars

hannah great service

13 September 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Woohoo 🎉 Brendons, what a wonderful mention for Hannah. We're so pleased her support stood out to you 💙
Three Social Media Team

Rated 5 out of 5 stars

Clare

Clare
Always seem to go to Clare
Absolutely fantastic and very enthusiastic
Knows everything to help us
Amazing knowledge on phones
And knowledge on deals and offers
So lovely and we recommend using her every time
Always laughs with us

10 September 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

It's absolutely fantastic to hear about your consistently positive experiences! Thank you for your 5-Star rating for Clare and Vodafone.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Clare and 3 were fabulous

Clare and 3 were fabulous. As a loyal customer of 3 for 23 years they just keep getting better.
Clare is knowledgeable gets great deals, is thorough and really friendly and helpful. I trust her her to get nothing myself and my family the best deals. 100% recommend 👏👌

10 September 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Victoria, thank you for your continued support over the years. We're delighted to hear Clare has consistently helped you and your family find the right options and made each visit such a positive experience— Three Social Media Team

Rated 5 out of 5 stars

Ritesh was very helpful and polite.

Ritesh was very helpful and polite.
Thank you very much
Stuart Barnes

10 September 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hello Stuart, we’re pleased to hear that Ritesh made your experience smooth and welcoming. Thank you for your kind words. - Three Social Media Team

Rated 5 out of 5 stars

Hannah was professional

Hannah was professional , advised me and gave me a friendly service with a smile

9 September 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey Floribeth, thank you for the amazing 5⭐ review! 🌟 It's great to know that Hannah made your experience both enjoyable and reassuring.-Three Social Media Team

Rated 5 out of 5 stars

Saad was very professional nothing…

Saad was very professional nothing fazed him great service and polite a aset to your company

4 September 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Ian, thank you for your review. It's great to know Saad provided such a reassuring experience and ensured everything was handled with confidence. We appreciate your feedback. 💜

Three Social Media Team

Rated 5 out of 5 stars

I enjoyed every bit of the service…

I enjoyed every bit of the service Hannah gave me, she’s amazing.

4 September 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hello Oghenetega, we’re pleased Hannah made your experience enjoyable. Thank you for the 5 ⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Clare was amazing!

After dropping and breaking my phone and needing to get a new phone same day, Clare was amazing! She was very professional, but personable too. She had a lot of patience and her product knowledge was amazing.
I did find the phone cheaper at a competitor however Clare’s customer service made me go with Three.

3 September 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thanks a ton for your review, Peter! 🎉 Clare really nailed it, and we look forward to serving you again! ☺️

Rated 5 out of 5 stars

Excellent Service


I went into the Warrington Three store expecting a fight, having had a complete nightmare on Three’s online chat the day before. The online agent was relentlessly trying to push me toward Vodafone products and insisted on selling me fibre when I specifically wanted Three's 5G Home Broadband. They even falsely claimed I couldn’t get the switcher credit for moving my broadband over to 5G. The online experience felt pushy, unhelpful, and almost made me walk away from Three entirely after my contract ended.
What a complete night-and-day difference in the store! I walked in knowing exactly what I needed—a new contract for two SIMs and 5G Home Broadband. The staff were absolute stars. They actually listened to what I wanted, didn't try to pressure or upsell me on things I didn't ask for, and sorted everything out effortlessly—including the switcher credit with zero hassle.
I walked out completely sorted and extremely happy. Outstanding customer service from a team that actually cares about what the customer needs. Highly recommended!

1 September 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey Angela, we're glad to hear the team took the time to understand what you were looking for and helped get everything arranged without any unnecessary complications. It's great to know your visit to the Warrington store turned things around and left you feeling confident in the support you received. Thank you for your lovely words 😊💚
-Three Social Media Team.

Rated 5 out of 5 stars

Ritesh was a very helpful young man he…

Ritesh was a very helpful young man he really helped me with things I didn't understand

1 September 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Maureen, thanks for the lovely feedback. We are delighted to hear that Ritesh provided helpful assistance and took the time to help you understand everything clearly and without any hassle.
-Three Social Media Team

Rated 5 out of 5 stars

Really positive experience in store…

Really positive experience in store today both Nathan and Rachel has been incredibly helpful.

31 August 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Simple, easy, sorted, Goff! 🎉✨ We’re hyped Rachel could help you out today, have an awesome week ahead! 🚀 — Three Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look