The shop assistant (Mike) was very helpful and knowledgeable. He went out of his way to help with my questions. He was an absolute credit to the company and a really nice guy.
Company replied
Location
Switch locationUnit G42 Trinity Walk Shopping Centre, WF1 1QS Wakefield, Midlands, GB
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See what reviewers are saying
I'd like to say massive thanks to Mike from Wakefield Trinity Walk branch for helping me choose my new phone and tarrif today. Mike is very polite, fun to talk to but stays focused ensuring all the im... See more
Company replied
Absolutely brilliant experience today Mike was very patient and assisted us today and we are very grateful he was polite and helpful with our query
Company replied
My mum who’s 67 years of age was with EE for 15 years and was having issues with the services, her contract expired 4 years ago and EE was still charging her full contract bill of £47 for iPhone 12.... See more
Company replied
Company details
About Three UK - 3Store Wakefield
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit G42 Trinity Walk Shopping Centre, WF1 1QS, Wakefield, Midlands, United Kingdom
- 01924365126
4.9
Excellent
120 reviews
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Great experience very helpful very…
Great experience very helpful very funny had a good laugh convinced us to get more than what we came for great customer service
25 January 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
YAY 🎉 Erin, we love hearing this 🌟 We’re delighted that our team made everything seamless for you. Enjoy the rest of your day 😊 -Arvind
RAF was really good and good with…
RAF was really good and good with communication and explained really well and the overall experience was great, also really friendly
24 January 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Those 5 ⭐ vibes say it all, Faye. Hats off to RAF for keeping excellence alive every single time. Enjoy the rest of your day! 😊 -Ashifa
Shane was brilliant
Shane was brilliant, delt with my queries and resolved my issues. Fantastic company
22 January 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Nasreen, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Guys in the shop in wakefield were…
Guys in the shop in wakefield were great really helpful nothing too much trouble.
Good network also and a good deal on a new handset
20 January 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Peter, thank you for sharing your lovely experience 🎯 We’re delighted the Wakefield team made your visit memorable and glad to hear you’re happy with the network as well as your new deal. Wishing you a fantastic day 🌟 -Arvind
Reply from Three UK - 3Store Wakefield
Hey June, thank you for sharing this amazing 5⭐ review! We’re thrilled that Raf and Mike gave you such a fantastic experience. -Veronica
Great customer service from all members…
Great customer service from all members of staff! Such a a relaxed and enjoyable upgrade process!
Mike
RAF and Joy are a credit to the company!
17 January 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hey Kirsty, our team really nailed it! 🎉 Mike, Raf, and Joy are all stars to us. Thank you for brightening our day, and we hope yours is just as amazing. ☺️ -Kashish
Called in store in Wakefield.
Called in store in Wakefield.. myself and my husband had a problem logging into our accounts Joy the manager was able to assist us..(as she also has done in the past)..she was and is very helpful.. a credit to your company..
16 January 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Joy truly shines as a superstar 🌟. Pamela, your five‑star feedback has never felt brighter, and we’re overjoyed to have made everything perfect for you. Moments like these brighten our day ✨ -Ashifa
Shane was fantastic
14 January 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Shane will be so happy to hear your feedback. 💫 Thank you for sharing such brilliant words, Mick ✨ -Ashifa
Great customer service by Jordan and…
Great customer service by Jordan and all other staff.
13 January 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Thanks so much, Karman! We’re delighted you had such a positive experience with Jordan, and your kind words mean the world to our team. -Manavata
Thank you Mike for all your help today…
Thank you Mike for all your help today you did a great job thanks again
13 January 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Thanks for your review, Penny. We’re pleased Mike looked after you with such care and attention. -Shivam
Shane took the time to hear my needs…
Shane took the time to hear my needs and found a deal suitable for my needs. 5 stars thank you
13 January 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
We’re so happy that Shane took the time to understand your needs and found the perfect deal, Geoffrey. 🌟 Thank you for your wonderful support, and we look forward to welcoming you back again soon! -Ayesha
Reply from Three UK - 3Store Wakefield
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Great service
29 December 2025
Unprompted review
Reply from Three UK - 3Store Wakefield
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Mike at Wakefield was great
Mike at Wakefield was great, we were moving 4 sims to new phones, he looked at every option for us and came up with the best package for us. There were some complications with moving the esim to the new phone. Mike was as frustrated as we were but did his best.
21 December 2025
Unprompted review
Reply from Three UK - 3Store Wakefield
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Shane was fantastic told me about the…
Shane was fantastic told me about the home broadband and it's benefits and the benefits of the network
Great service
Thank you.
17 December 2025
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Peter, thank you for sharing your experience. We're delighted Shane made you feel welcome, and we truly value your feedback. -Suhaas
Good service
18 December 2025
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Frank, thank you for the 5 ⭐ rating. It’s great to hear you’ve had such a positive experience with our team. -Kishan
Came in for help with applications on…
Came in for help with applications on the phone not working properly, Shane helped with the apps and resolved my issues.
Thank you
10 December 2025
Unprompted review
Reply from Three UK - 3Store Wakefield
Hey Pauline, thank you for your amazing 5 ⭐ review. We're glad Shane got everything sorted for you. -Suhaas
Brilliant
Brilliant, all sorted on 2 new contracts & Google changes etc, I highly recommend
Shane, thoughtfull, understand & patience
Would always seek him out, a no nonsense bloke.
9 December 2025
Unprompted review
Reply from Three UK - 3Store Wakefield
Thanks for your feedback, Gary, and it's lovely to hear that you enjoyed great customer service from Shane during your purchases. We hope you enjoy them, and appreciate you taking the time to share this with us. -Michael
Awesome team
Awesome team. The staff was very friendly. Mike and Raf made my experience very interesting.
3 December 2025
Unprompted review
Reply from Three UK - 3Store Wakefield
Thanks for your feedback, Shel, and it's lovely to hear that you enjoyed great customer service from the team. We appreciate you taking the time to share this with us. -Michael
Kerry was great she gave me all the…
Kerry was great she gave me all the information i needed set me up and was so quick
1 December 2025
Unprompted review
Reply from Three UK - 3Store Wakefield
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
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