Absolutely brilliant, explained everything and went above amd beyond in every way. And then some fantastic service and a credit to u
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a great experience with Luke at the Swindon Town Centre store. He was extremely helpful, knowledgeable, and made the whole experience really easy. I really appreciated his support.
Company replied
Staff we're very helpful and informative. We were given lots of options and no pressure to make quick decisions.
Company replied
Antonia is very experienced staff, she knows all the stuff and plan in your company, I’m glad to have her to assist me to make the plan done ! Efficient , care and excellent smile make a lot of diffe... See more
Company replied
Company details
About Three UK - 3Store Swindon
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 9, Canal Walk, SN1 1LD, Swindon, South, United Kingdom
- 01793618575
4.9
Excellent
134 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amanda was great assistance
Amanda was great assistance , and explained thoroughly . She was very friendly and proffessional. Great service
17 October 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Woohoo 🎉 Lawrence, Amanda brought real confidence to the experience and earned this fantastic shout‑out 🌟
- Three Social Media Team
Reply from Three UK - 3Store Swindon
Hi Richard, thank you for sharing your feedback. It's wonderful to know such a positive impression was made. We appreciate your support.
- Three Social Media Team
Helpful and took time with us
Amanda was so helpful. She took time to help us get the best deal to suit us
16 October 2026
Unprompted review
Reply from Three UK - 3Store Swindon
That's brilliant, Caroline! We're really glad to hear that Amanda guided you to the right plan and made the experience simple and straightforward. Thank you for taking the time to leave this 5⭐ review! 😊- Three Social Media Team
Absolutely brilliant
Absolutely brilliant, explained everything and went above amd beyond in every way. And then some fantastic service and a credit to u
15 October 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi there, you've just made our day. It's wonderful to hear the support you received went above and beyond, taking the time to explain everything clearly and make such a positive difference. Thank you for sharing such fantastic feedback.
Three Social Media Team
Reply from Three UK - 3Store Swindon
Thanks so much for your feedback, Lee! We're really glad to hear this 😊- Three Social Media Team
They were very helpful .Vame in the…
They were very helpful .Vame in the shop and Antonia asked if we needed help .So she sorted out our needs .
13 October 2026
Unprompted review
Reply from Three UK - 3Store Swindon
What a lovely review, Asilika! 😊 We're pleased to hear Antonia and Vame delivered excellent support and helped make your visit worthwhile. Thank you for your kind feedback. - Three Social Media team.
I had a great experience with Luke at…
I had a great experience with Luke at the Swindon Town Centre store. He was extremely helpful, knowledgeable, and made the whole experience really easy. I really appreciated his support.
8 October 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi there, thank you for taking the time to leave a review. We're delighted to hear Luke at our Swindon Town Centre store made everything straightforward and provided such helpful support throughout your visit.— Three Social Media Team
Great service Antonia delivered great…
Great service Antonia delivered great service
26 September 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Mohammed, thank you for sharing this amazing 5⭐ review. We're delighted Antonia could help make your visit such a success.
Three Social Media Team
Amazing service Amanda go over bord
Amazing service Amanda go over bord
13 September 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Istvan, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Amanda. - Three Social Media Team
Extremely good service
Amanda was extremely helpful and helped me save money on my monthly bill
12 September 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hey Matt, we’re glad Amanda provided excellent support, resolved your billing issue, and helped you save money, making your experience a positive one. Thank you so much for the 5⭐ review!-Three Social Media Team
Very helpful staffs
Very helpful staffs. Great experience. Totally hassle free. Thank you for the help Amanda and Kayla.
12 September 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Swathy, we’re pleased Amanda and Kayla contributed to such a positive experience. Thanks for recognising their contribution and taking the time to share your feedback. — Three Social Media Team
I had a great experience today at 3
I had a great experience today at 3. They looked for the best deal for me and made the process incredibly easy. Thank you Antonia. This is the best customer service I've had in a long time.
12 September 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Thank you, Raquel. It's wonderful to hear that Antonia made the process easy and found the best deal for you. Thanks again for choosing us, and have a great day! 🥰 - Three Social Media Team
Very quick and easy and a professional…
Very quick and easy and a professional service
11 September 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Mr Weekes, thank you for your review. We’re delighted your experience was efficient, seamless and handled with care. — Three Social Media Team
Very helpful and easily sorted out…
Very helpful and easily sorted out everything I needed
11 September 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hey Luke, we're glad to hear our team was able to assist you with everything you needed and make the process smooth and hassle-free. Thank you for the feedback. 😊💚
-Three Social Media team.
I had an excellent experience with IGOR…
I had an excellent experience with IGOR who assisted me with purchasing my new phone. He went above and beyond to understand my requirements and took the time to explain the different plans and options available within my budget.
What stood out most was his patience and genuine willingness to help. I ended up visiting him four different times, and on every occasion, he remained professional, approachable, and helpful without ever making me feel like I was being a burden. I truly appreciated the time and initiative he took to make sure I understood my options and was comfortable with my final decision.
His customer service was exceptional, and I would definitely recommend him to anyone looking for honest, patient, and knowledgeable assistance.
5 September 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Suzie, thank you for your kind feedback. We're delighted to hear that Igor provided excellent support, clearly explained the available options, and helped you choose the right device with a warm and friendly approach. Your recommendation means a lot to us.
- Three Social Media Team
Absolutely exceptional service from…
Absolutely exceptional service from Antonia. Explained everything in detail and helped me reduce both mine and my partners outgoings.
8 September 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hey Michael, we're glad to hear Antonia took the time to explain everything clearly and helped you and your partner explore options that offered better value. Thank you for the feedback. 😊💚
-Three Social Media Team.
Reply from Three UK - 3Store Swindon
Hey David. Boom! 💥 Antonia totally nailed it today, and we’re glad you’re all sorted! 🙌✨ — Three Social Media Team
Antonio was excellent
3 September 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi, there! We love hearing this. Antonio brings a touch of magic that turns simple moments into something you'll remember. 🥳 - Three Social Media Team
The Swindon store is phenomenal
The Swindon store is phenomenal; the staff member Igor is wonderful—very polite and genuine.
31 August 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hey Geraldo, we're glad to hear Igor's professional and approachable manner made such a positive impression during your visit to our Swindon store. Thank you for the feedback. 😊💚
-Three Social Media Team.
Luke was very helpful removing dodgy…
Luke was very helpful removing dodgy apps on my phone.. Also setting up mine and my wife's new contracts with 3...
30 August 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi, there. We're so glad to hear that Luke was able to help you clean up your phone and get both you and your wife all set up on your new contracts smoothly. 😇 - Three Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.