Three UK - 3Store Stockton II Reviews 

179
TrustScore 5 out of 5

4.9

Unit 2, Wellington Square Shopping Centre, TS18 1QX Stockton on Tees, North, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Solomon helped us find a deal that worked the best for us at the best price. Very good communication going through each aspect of the deal clearly so that we could easily understand. Helped to set the... See more

Company replied

Rated 5 out of 5 stars

Most helpful put me completely at ease a very pleasant young man and much appreciated all his help tommy

Company replied

Rated 5 out of 5 stars

Solomon was incredibly helpful whilst choosing a new phone for my teenage daughter. He brought a good selection and listened when she said she wanted a good camera. Ended up with a Samsung S25 Edge wh... See more

Company replied

Rated 5 out of 5 stars

Imran sorted me out with no hassle, in and out in 15 minutes, great guy. Fantastic customer service and highly recommended coming to this store.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stockton II

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2, Wellington Square Shopping Centre, TS18 1QX, Stockton on Tees, North, United Kingdom

  • 01642614834

4.9

Excellent

TrustScore 5 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(179)

32,995 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Solomon is the best so helpful man

Solomon is the best so helpful man. I want to give him ten stars!!

13 July 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thank you for this 5 ⭐ review, Young! We're glad that Solomon made everything easier for you, and we truly appreciate you taking a moment to share your feedback with us. 😇 - Three Social Media Team

Rated 5 out of 5 stars

The staff member i dealt with was…charlie

The staff member i dealt with was amazing very friendly and done everything possible to help me . Would definitely return in future thank you Charlie

13 July 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thanks for the review, Lee. We’re delighted to hear Charlie went the extra mile to help, and we’d be happy to see you again soon. 🌟 – Three Social Media Team

Rated 1 out of 5 stars

The most pathetic and sick mobile…

The most pathetic and sick mobile network I have ever used and it is too in 2026 like seriously 😒
Never recommend anyone

10 July 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Marwan, thank you for getting in touch with us. We're keen to understand what's gone wrong, and how we may assist you today. As we’re not able to discuss account-specific details on social media, if you need further clarification, please contact our chat support team at https://bit.ly/3C43TKN. They’re available Monday to Friday from 8am to 10pm, and weekends from 9am to 8pm, and will be able to review everything with you directly.— Three Social Media Team

Rated 5 out of 5 stars

Very customer engaging

Very customer engaging, both Charley and Imran were very polite and knowledgable

6 July 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey Amin! We're thrilled to hear you had a great experience with Charley and Imran. Thank you for the review! 😊 – Three Social Media Team

Rated 5 out of 5 stars

Imran is a really lovely person who is…

Imran is a really lovely person who is so understanding and very helpful.. he is a gem and we need more people like him. he has customer service.

6 July 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hello Stephen, we are glad to hear that Imran looked after you and gave you such kind, helpful care during your interaction. — Three Social Media Team

Rated 5 out of 5 stars

Customer service

I had the best customer service in a long time by Solomon, he SHOWS professionalism and dedication he took the time explaine everything to me in an easy way which made everything easy for me.

1 July 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey, Ahmed! We’re delighted to hear that Solomon made your experience clear, comfortable and well‑supported. His commitment to helping customers understand every step truly stands out. 😇 - Three Social Media Team

Rated 5 out of 5 stars

Tommy and Ryan were a great help thank…

Tommy and Ryan were a great help thank you

1 July 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey Penny, we’re delighted Tommy and Ryan helped make your experience a smooth one. Thanks for taking the time to leave a review 🙌💙
-Three Social Media team.

Rated 5 out of 5 stars

Thank you Solomon!

27 June 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi George, it's great to hear Solomon was able to help and we appreciate you taking the time to share this. - Three Social Media Team

Rated 5 out of 5 stars

Solomon has done a good deal for me and…

Solomon has done a good deal for me and my family saving me some money yet getting more data on my sims..thank you

27 June 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Rukaya. It sounds like Solomon really listened to what you needed and helped you secure a deal that works for your whole family. We appreciate you taking the time to tell us about your experience.
VodafoneThree Social Media Team

Rated 5 out of 5 stars

Excellent service from Solomon

Excellent service from Solomon! Extremely helpful and patient.

27 June 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

⭐ We appreciate you sharing this, Annette!
Solomon’s dedication shows in moments like these, and he’ll be so happy to know he helped you so well ⭐
— Three Social Media Team

Rated 5 out of 5 stars

Amazing help very happy with my service

Amazing help very happy with my service

20 June 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thank you, Rosie. We’re really glad to hear you received amazing help and that you’re happy with the service. We appreciate you sharing this. -Ayesha

Rated 5 out of 5 stars

Tommy was great thank you

17 June 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Ann, we are delighted to hear about your positive experience. It is great to know that Tommy provided such exceptional and valuable support for you. -Shivam

Rated 5 out of 5 stars

Solomon was really helpful with sorting…

Solomon was really helpful with sorting out my new phone contract

13 June 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Rebecca, we are happy to hear that Solomon took such good care of you while setting up your new phone contract. -Kishan

Rated 5 out of 5 stars

Solomon was really helpful got…

Solomon was really helpful got everything sorted at the best prices

12 June 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Andrea. Thank you for sharing your experience. We are glad to hear that Solomon provided such brilliant support and ensured you walked away with the top value package. -Shivam

Rated 5 out of 5 stars

Tommy is very proffessional

Tommy is very proffessional, helpful and sincere. Thank you!
If you are going to this shop, ask for him, he is the best :)

10 June 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Zana, it is wonderful to hear that your recent store visit was such a standout success. We are incredibly glad Tommy could step in with his honest approach to provide you with such an efficient and professional experience. -Shivam

Rated 5 out of 5 stars

Found a good deal

Solomon was great

6 June 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Boom 💥 Stephanie, we’re pleased to hear that Solomon provided such spot-on and stellar support ✨ -Arvind

Rated 5 out of 5 stars

Cause Cyrille was very good and he…

Cause Cyrille was very good and he explain everything to my understanding and attended to me easy and fast.

5 June 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey, Cynthia. It’s great to hear how well Cyrille supported you. His clear explanations, friendly manner and quick assistance clearly made your visit smooth and reassuring. 😇 -Prabhjeet

Rated 5 out of 5 stars

The assistant Cyrillic was very helpful…

The assistant Cyrillic was very helpful and patient with me explaining everything in plain English that I could understand thank you 😊

5 June 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

That's brilliant, Carol! We're super happy to hear Cyrillic gave you all the support you needed. Thanks a lot for your ⭐⭐⭐⭐⭐ review. Hope you have a lovely day! -Kashish

Rated 5 out of 5 stars

Customer service was outstanding &…

Customer service was outstanding & overall great experience x

4 June 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Absolutely love hearing this 🎉 Chelsea. Wonderful to know the support felt refined and created such a positive overall experience. Wishing you lovely moments ahead 🌟 -Arvind

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look