Went in to the Stirling branch to ask about new SIM cards and coverage for our new house and were helped straight away and all of our questions were answered! Cannot recommend them enough.
Company replied
Location
Switch locationUnit 8, Ochilview Mall, The Thistles Shopping Centre, FK8 2ED Stirling, North, GB
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See what reviewers are saying
As myself and husband are not tech savy We got new phones and service from start to finish was outstanding ! George coudlnt be anymore helpful, assisting with the purchase of our new samsung phones &... See more
Company replied
Staff explained everything clearly and efficiently. Weren't pushy as in other places. George was excellent at both helping and answering my queries.
Company replied
Stuart and Summaya were fantastic completely set us up in no time at all! Very knowledgeable and professional!! There are many places you can set up your phone, but chose this one, you won't regret i... See more
Company replied
Company details
About Three UK - 3Store Stirling
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 8, Ochilview Mall, The Thistles Shopping Centre, FK8 2ED, Stirling, North, United Kingdom
- 01786469448
4.7
Excellent
32 reviews
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Excellent service!
Went in to the Stirling branch to ask about new SIM cards and coverage for our new house and were helped straight away and all of our questions were answered! Cannot recommend them enough.
16 May 2026
Unprompted review
Reply from Three UK - 3Store Stirling
Thank you for taking the time to leave this review, Rachael. We’re so happy the Stirling team were able to help you right away and provide all the information you needed. 😊 -Veronica
Phone shop…
Staff explained everything clearly and efficiently. Weren't pushy as in other places. George was excellent at both helping and answering my queries.
13 May 2026
Unprompted review
Reply from Three UK - 3Store Stirling
Thank you for your wonderful review, Euan! 🌟 We’re happy to know that our team created a welcoming environment, and George made your experience exceptional. 🙌 -Samad
Summaya made my whole experience so…
Summaya made my whole experience so easy, she was knowledgeable and so helpful
3 May 2026
Unprompted review
Reply from Three UK - 3Store Stirling
Hi Norma, this made our day! It’s wonderful to know Summaya provided such great support and made the whole process easy for you. Providing knowledgeable service is our top priority, and we’re lucky to have her on the team. Thanks again for choosing us! -Shivam
They just sale pitch and she good…
They just sale pitch and she good Summaya she's doing well
23 April 2026
Unprompted review
Reply from Three UK - 3Store Stirling
Thank you for your feedback, Jayson. We’re glad to hear that Summaya supported you well throughout your time with us. -Afaq
As myself and husband are not tech savy
As myself and husband are not tech savy
We got new phones and service from start to finish was outstanding ! George coudlnt be anymore helpful, assisting with the purchase of our new samsung phones & tranfering all data from old phone. Myself had problems with outlook & had to go back to the store, Robert assistant manager spent time trying to resolve my issue, also helped with free gift , Robert gave us so much of his time ! Very helpful young man . Experience instore was outstanding, staff are a credit to Three . Well done guys
20 April 2026
Unprompted review
Reply from Three UK - 3Store Stirling
That’s impressive ✨ Audrey, wonderful to know George and Robert supported you with such patient, steady care, from helping you set up your new phones and sorting the data moves to taking extra time to resolve your follow‑up query and guiding you with your gift. So uplifting to hear the whole team made your in-store experience shine 😊 -Arvind
Amazing help and easy set up as I was…
Amazing help and easy set up as I was changing from EE to three
1 April 2026
Unprompted review
Reply from Three UK - 3Store Stirling
That’s wonderful feedback, Kirsty! It’s great to hear that the transition felt smooth and that the support you received made the whole process straightforward. -Manavata
Perfection
Stuart and Beth took the time to sort out my questions after a recent switch to Android. Thanks guys!
30 March 2026
Unprompted review
Reply from Three UK - 3Store Stirling
Thank you, Maureen. Your message truly brightened our day. Stuart and Beth will be delighted to know their guidance made your transition feel smooth and stress free. We love seeing our team create moments that leave customers feeling confident and supported. -Manavata
Really great service
Really great service, everything explained really well. Made the whole upgrading my phone really easy. Would highly recommend
14 March 2026
Unprompted review
Reply from Three UK - 3Store Stirling
Hi there, we’re thrilled you felt supported and walked away happy. It makes us smile too. Have a bright day ahead! ☀️ -Ayesha
Thanks to Stuart and Summaya for…
Thanks to Stuart and Summaya for helping with our upgrades, making sure we got the best deal and spending time to get all the devices set up correctly.
Something that’s normally quite stressful was made really easy, very happy with the service.
14 March 2026
Unprompted review
Reply from Three UK - 3Store Stirling
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Great customer service
Great customer service George was great at helping us set up our new contracts.
14 March 2026
Unprompted review
Reply from Three UK - 3Store Stirling
Thank you so much for taking the time to share this, Melissa! We’re thrilled to hear that George supported you while setting up your new plans. -Afaq
Stuart and Summaya were fantastic…
Stuart and Summaya were fantastic completely set us up in no time at all! Very knowledgeable and professional!! There are many places you can set up your phone, but chose this one, you won't regret it. Thank you guys @ 3 Stirling
7 March 2026
Unprompted review
Reply from Three UK - 3Store Stirling
Thank you, Erica, for such a glowing review. We’re delighted to hear Stuart and Summaya made everything seamless and ensured you were fully set up with confidence. Your kind words mean a great deal to us. -Prabhjeet
Great service
Came in to ask about an upgrade option. Manager Stuart was quick and efficient. Got a great deal and everything setup.
24 February 2026
Unprompted review
Reply from Three UK - 3Store Stirling
Thank you for the review, Ian! We truly appreciate you sharing your experience. It’s wonderful to hear that Stuart helped you secure a deal that met your expectations. 😊 -Neha
Great service
Rob gave myself amazing customer service!! Helped set up new phone and got a great deal on a pixel 10 pro XL
15 February 2026
Unprompted review
Reply from Three UK - 3Store Stirling
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Summaya was very helpful has good…
Summaya was very helpful has good knowledge of the products in store
8 February 2026
Unprompted review
Reply from Three UK - 3Store Stirling
Thanks so much, Gavin! We’re thrilled to hear Summaya worked her magic and made the whole experience feel like a miracle, what an expert indeed. ✨ -Kashish
Reply from Three UK - 3Store Stirling
Hey David, that's excellent! 🎉Your words shine with brilliance and joy. Thank you for the 5 ⭐ love. -Ashifa
Beth was very helpful!
4 February 2026
Unprompted review
Reply from Three UK - 3Store Stirling
Hey Iain! 💫 That’s amazing to hear! Kudos to Beth for making the experience extraordinary. Thank you for your kind words! -Ashifa
5 Star Service from Lorian
Lorian helped me upgrade my phone today & the process was simple, stressless and all done in store. thank you for your help :)
11 January 2026
Unprompted review
Reply from Three UK - 3Store Stirling
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Summaya was so helpful…
Summaya was so helpful and explained everything so patiently even when I got confused
9 January 2026
Unprompted review
Reply from Three UK - 3Store Stirling
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Getting a new phone after five years
Was an amazing experience very simple and had everything explained to me very well. Got the help to get the exact phone I wanted great experience, very happy.
7 January 2026
Unprompted review
Reply from Three UK - 3Store Stirling
Hello Liadhain, we’re glad to hear that you had a wonderful experience with us. Thank you so much for the 5⭐ review! -Neha
Perfect
I was missold in another store (Buchanan Street Glasgow) and the staff in Stirling rectified this perfectly.
Amazing service from Rob, Summaya and Stuart. Cannot fault them
30 December 2025
Unprompted review
Reply from Three UK - 3Store Stirling
Hey Robson, that’s amazing! We’re so glad Rob, Summaya and Stuart were able to turn things around and make a positive impact on your experience. Thank you so much for sharing this wonderful 5⭐ review! -Veronica
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