Tyler was extremely patient, highly knowledgeable explaining all needed to know about my new phone. Excellent communication skill, very pleasant young man who loves his job. Spent time with us as need... See more
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Popped in today to discuss my son’s contract and was helped by Elliot. I have never felt so informed! He was highly knowledgeable, patient and friendly. Would absolutely recommend using this store i... See more
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Tyler was very knowledgeable, helped me understand my new device. And answered every question that I had. Good ecperience 100% great customer service/sales skill. Will recommend tyler at the stevenag... See more
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I came into store on Good Friday, not expecting much help, as i was not sure store is closed for holidays. I have received an amazing help and assistance from Elliot, who sorted my set up and kindly e... See more
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Company details
About Three UK - 3Store Stevenage
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
63 Queensway, SG1 1DN, Stevenage, London, United Kingdom
- 01438353984
4.7
Excellent
35 reviews
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Jacob solved issues very quickly
Jacob solved issues very quickly. Excellent service.
19 May 2026
Unprompted review
Reply from Three UK - 3Store Stevenage
Thank you, Gareth. Great to hear Jacob resolved everything promptly and made things simple for you. -Suhaas
Tyler was highly knowleable,patient,very pleasant
Tyler was extremely patient, highly knowledgeable explaining all needed to know about my new phone. Excellent communication skill, very pleasant young man who loves his job. Spent time with us as needed .
18 May 2026
Unprompted review
Reply from Three UK - 3Store Stevenage
That's awesome to hear! We’re delighted to hear Tyler provided such outstanding support and made your experience feel welcoming. Feedback like yours inspires us to keep delivering the best service. ☺️ -Prabhjeet
Reply from Three UK - 3Store Stevenage
We’re all about delivering the best experience, and that’s exactly what we’re here for. Thanks for sharing the love, Chris! 🤗 -Ayesha
Needed advice - came out fully armed!
Popped in today to discuss my son’s contract and was helped by Elliot.
I have never felt so informed! He was highly knowledgeable, patient and friendly. Would absolutely recommend using this store in future and it is encouraging to know that this is the customer service 3 are giving their customers. Thank you Elliot!
11 May 2026
Unprompted review
Reply from Three UK - 3Store Stevenage
Hey Victoria, that’s fantastic to hear! 🎉 We’re really pleased you had such a great service experience. Thanks so much for taking the time to share your lovely 5⭐ review! -Neha
Tyler was very knowledgeable
Tyler was very knowledgeable, helped me understand my new device. And answered every question that I had. Good ecperience 100% great customer service/sales skill. Will recommend tyler at the stevenage three shop to my friends
6 May 2026
Unprompted review
Reply from Three UK - 3Store Stevenage
Thanks for sharing such brilliant feedback, Linda. We’re so pleased Tyler offered such strong support and left you feeling fully informed. The Stevenage team will love your kind words. -Maryalex
Elliot and Tyler were extremely…
Elliot and Tyler were extremely helpful. I was able to switch my plan to 3 swiftly and easily and Elliot was friendly, clear and super efficient in helping me sort this out, get a great deal and understand all the benefits of it and the practical steps in switching.
3 May 2026
Unprompted review
Reply from Three UK - 3Store Stevenage
Hi Wendy, great to hear Elliot and Tyler made switching your plan quick and easy, explained everything clearly, and helped you secure a great deal, making the move to Three a smooth experience. -Shivam
Elliot and Tyler were really friendly…
Elliot and Tyler were really friendly and helpful. Got me on a better renewed plan and onboarded my wife as a new Three customer.
3 May 2026
Unprompted review
Reply from Three UK - 3Store Stevenage
Thanks for the fantastic 5⭐ review, Fran! We really appreciate you taking the time to share your experience, and it’s great to hear that Elliot and Tyler provided you with outstanding care. -Neha
Elliot was really patient especially…
Elliot was really patient especially with old phone playing up with a mind of its own. Great advice and customer service
7 April 2026
Unprompted review
Reply from Three UK - 3Store Stevenage
Amazing, David! We’re glad to hear that Elliot provided such a positive experience and was able to assist you. Your feedback truly means a lot to us 🎉 -Neha
Lovely friendly service
Lovely friendly service. Tyler was very helpful and answered any questions I had. Great customer service from all of the team at the Stevenage store:)
4 April 2026
Unprompted review
Reply from Three UK - 3Store Stevenage
Thank you for taking a moment to share this lovely feedback Megan. It’s wonderful to hear that Tyler offered such thoughtful support and that the whole team at Stevenage made your experience so positive. -Afaq
Reply from Three UK - 3Store Stevenage
Hi Stuart, we appreciate your review. Lovely to hear the support you received was so helpful. -Ayesha
Iexcellent service
I came into store on Good Friday, not expecting much help, as i was not sure store is closed for holidays. I have received an amazing help and assistance from Elliot, who sorted my set up and kindly explained everything i needed help with. I am so grateful, to your staff and Three, to carry on with my life and phone situation. Brilliant service.
3 April 2026
Unprompted review
Reply from Three UK - 3Store Stevenage
Hey Martina, it’s wonderful to hear how your visit turned out. Elliot’s dedication in guiding you through the setup and making sure everything was clear shows the kind of care we strive for. Knowing that his support helped ease your situation and gave you confidence with your phone means a lot to us. Thank you for sharing such uplifting feedback, it inspires our team to keep delivering experiences that truly make a difference. See you again! 🤗 -Kashish
A brilliant young man Tyler I Stevenage…
A brilliant young man Tyler I Stevenage branch helped me set up my new mobile. Many Thanks. Will certainly recommend 333 to my family and friends just as my granddaughter recommended 333 to me.
1 April 2026
Unprompted review
Reply from Three UK - 3Store Stevenage
Yay, Elizabeth 🎉 Your kind words and 5⭐ truly mean a lot to us. We’re pleased to hear Tyler at our Stevenage branch provided such supportive service while getting everything set up on your new phone. Enjoy every moment with your new device 😊 -Neha
Elliot helped me a lot with deciding on…
Elliot helped me a lot with deciding on a new phone
13 March 2026
Unprompted review
Reply from Three UK - 3Store Stevenage
We’re really glad to hear Elliot gave you such great support, David. We want every customer to feel just as happy with our service. 🌺 -Ayesha
Great staff
Great staff. Elliot was extremely helpful. Guided me through different options and helped set my phone up
13 March 2026
Unprompted review
Reply from Three UK - 3Store Stevenage
Hi Zoe, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Stevenage
Hi Amie, it’s great that you consistently receive high-quality support from our team and we really appreciate your continued trust in us. -Kishan
Great customer service
Great customer service, saved me money and walked out the store with a smile on my face!
4 March 2026
Unprompted review
Reply from Three UK - 3Store Stevenage
Hi there, providing value and a smooth in-store experience is what we aim for, so it’s rewarding to know you left our team feeling so positive. -Kishan
Great service and great deals
Great service from the advisors in store and got a great deal too.
3 March 2026
Unprompted review
Reply from Three UK - 3Store Stevenage
Wow, Adriana, your feedback just made our day! 🙌 We're absolutely thrilled that you had an amazing experience with our team and scored such a great deal. -Manavata
Elliot is amazing
Came in for help with transferring data from my old phone and Elliot was exactly the help I needed
16 February 2026
Unprompted review
Reply from Three UK - 3Store Stevenage
Hello Paul, we’re delighted Elliot was able to provide exactly the support you needed with transferring your data. Your kind words mean a lot to us. ☺️ -Prabhjeet
Having signal issues but went into…
Having signal issues but went into store and the staff were lovely. Reassured me about the issue getting fixed.
15 February 2026
Unprompted review
Reply from Three UK - 3Store Stevenage
Thanks for the feedback, Lidia! 😊 Delighted to hear the team were welcoming and able to give you confidence while everything is being sorted behind the scenes. -Veronica
Reply from Three UK - 3Store Stevenage
Hey Philip! We’re so happy to hear that you received excellent help from Tyler. Thank you for sharing this with us! ☺️ -Kashish
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