Susan was absolutely amazing. She made me feel so welcome and explained everything to make me understand. Definitely needs a pay rise.
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See what reviewers are saying
I want to Thank lovely Viktorija, at Southport branch, helping me to upgrade my phone, broadband and tablet (loads at one go!) She helped me from A to Z , answered all my questions, helped with set... See more
Company replied
Wiktoria was a joy to be served by. She was very patient with me as I am not very good with technology. She made me very comfortable with a really nice conversation as I normally don't like going into... See more
Company replied
Went in to check my current plans that I have with 3 as they got a bit mixed up and Wiktoria was so helpful at putting all back in order me and helping understand what I had with them and sorted me so... See more
Company replied
Company details
About Three UK - 3Store Southport
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
17 Marble Place Shopping Centre, PR8 1DF, Southport, North, United Kingdom
- 1704539874
4.8
Excellent
72 reviews
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Susan was absolutely amazing
Susan was absolutely amazing. She made me feel so welcome and explained everything to make me understand. Definitely needs a pay rise.
16 October 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hi there! Super happy to know that, you received such great help from Susan. We want nothing but the best for our customers, and we’re happy that you’re pleased with our service 🌺 -Three Social Media Team
Really efficient and helpful with a SIM…
Really efficient and helpful with a SIM query, sorted my issue swiftly!
16 October 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hi Jonathan, thanks for sharing your feedback. We're pleased to hear your issue was sorted swiftly and that you found the support helpful throughout.
Three Social Media Team
Mike was a great help managed to…
Mike was a great help managed to troubleshoot the issue and get everything i needed sorted
13 October 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hi Harrison, thank you for your review. We're delighted to hear Mike was able to resolve the issue and ensure everything was taken care of for you.
Three Social Media Team
Victoria was really helpful and sorted…
Victoria was really helpful and sorted our problem with ease. Very pleased.
20 September 2026
Unprompted review
Reply from Three UK - 3Store Southport
Thanks a ton! 🎉 We’re so glad everything went perfectly with Victoria. See you soon! 🥰 — Three Social Media Team
Susan was very helpful and customer…
Susan was very helpful and customer service was wonderful
14 September 2026
Unprompted review
Reply from Three UK - 3Store Southport
Thank you for your review, Elainerose! It's great to hear Susan's support made such a positive difference. 🌟 — Three Social Media Team
Really good and proffesional service
Really good and proffesional service
10 September 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hi Suzanne, thanks for taking the time to share this.
We’re really pleased to hear you received great support and had a positive experience during your visit.— Three Social Media Team
I was very happy with the service and…
I was very happy with the service and getting my contract sorted out
9 September 2026
Unprompted review
Reply from Three UK - 3Store Southport
Neil, we love creating amazing experiences. We’re thrilled to hear our team provided you with the best service possible. Thank you so much for the 5⭐ review! — Three Social Media Team
Reply from Three UK - 3Store Southport
Hi Gemma, thanks for the glowing 5⭐ rating. We're thrilled to hear that Susan provided exceptional support and made your experience a memorable one.
– Three Social Media Team
100% recommend this location
(SOUTHPORT STORE) I had a great experience, specifically with Megan. She was lovely, helped me get the answers I needed and helped me get the best value of my money. Would 100% recommend this location
24 August 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hi Lydia, thank you so much for sharing this. It’s wonderful to hear that Megan’s service and guidance made such a positive impact on your visit. Your recommendation means a lot to us 💜 - Three Social Media Team
I had the the pleasure of dealing with… Sinthia
I had the the pleasure of dealing with Sinthia on 2 occasions as was in the transition of changing from one phone to another, her professionalism, patience and knowledge was clear and she took me through the process step by step explaining everything so clearly, shes a huge asset to 3.
12 August 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hi Alex, your kind words mean a lot to us. The support from Sinthia helped make your phone transition a comfortable experience, with clear guidance and care shown throughout your interactions. — Three Social Media Team
Great customer service done by Ms…
Great customer service done by Ms Wiktoria. Thanks a lot
20 August 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hi there, that’s fabulous! We’re thrilled Wiktoria gave you such a fantastic experience. Thank you so much for sharing this amazing 5⭐ review!-Three Social Media Team
Staff are very helpful and friendly
Staff are very helpful and friendly. Definitely went the extra mile.
5 August 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hi there,
We appreciate you taking the time to leave this feedback. It’s wonderful to hear our staff were both helpful and welcoming, and that their efforts made a difference for you.
– Three Social Media Team
Very helpful transfering phone to phone
Very helpful transfering phone to phone
4 August 2026
Unprompted review
Reply from Three UK - 3Store Southport
Thank you for the wonderful feedback! We’re pleased to hear the transfer process worked well for you. 😊 – Three Social Media Team
Wiktoria has been absolutley amazing
Wiktoria has been absolutley amazing, made the whole process so easy, was smiley happy and chatty, credit to the store! Thankyou!
2 August 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hi there, thank you for sharing your experience with us. We are absolutely delighted to hear about the excellent support Wiktoria provided, as our team always aims to make things as simple and helpful as possible. — Three Social Media Team
Wiktoria was fantastic and so helpful…
Wiktoria was fantastic and so helpful she is a credit to three
2 August 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hi, Tom. We’re so glad to hear that Wiktoria made a positive impact during your visit, showing great dedication and care in assisting you. Your kind words mean a lot to us. ☺️- Three Social Media Team
Been to Southport three branch Kaitlyn…
Been to Southport three branch Kaitlyn was brilliant and helped us through the WiFi box set up very kind and helpful thank you
28 July 2026
Unprompted review
Reply from Three UK - 3Store Southport
Hi Louis, thanks for the brilliant feedback. We’re happy to know that Kaitlyn at our Southport store delivered exceptional support, offered a warm approach, and made your WiFi setup hassle free.
– Three Social Media Team
Lovely staff excellent service
15 July 2026
Unprompted review
Reply from Three UK - 3Store Southport
Thanks a ton for your review, Billy! Our staff really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team
Wiktoria was a joy
Wiktoria was a joy to be served by. She was very patient with me as I am not very good with technology. She made me very comfortable with a really nice conversation as I normally don't like going into phone shops. She is an asset to the company and I hope she is still there the next time I pop by.
8 July 2026
Unprompted review
Reply from Three UK - 3Store Southport
Your words are a real highlight, Michael ✨ We’re delighted Wiktoria’s considerate approach and steady guidance made you feel completely at ease, and it’s wonderful to know she’s earned your trust for future visits 🌟
- Three Social Media Team
Amazing very helpful and communicated…
Amazing very helpful and communicated very well.
8 July 2026
Unprompted review
Reply from Three UK - 3Store Southport
That's awesome to hear! 🎉 Debbie, we're so happy you received such great help from us. We truly appreciate your support. 😊 -Three Social Media Team
Very helpful and friendly transaction…
Very helpful and friendly transaction with Mike
7 July 2026
Unprompted review
Reply from Three UK - 3Store Southport
Macnab, we are pleased Mike made everything easy and welcoming for you. Thank you for your feedback.
Three Social Media Team
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