Good service
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Kev and the team did a great job helping to upgrade me and my sister, all of our data was swapped over and the new phones all set up, brilliant service!
Company replied
Kevin Shaw was absolutely amazing! His customer service was incredible, he sat and broke down all key components of each device and helped me choose the right one for me! Thank you so much!!
Company replied
We went just to collect a broadband that we order online but Sam was really nice asking in detail what we were looking for, he give us better options for our needs and help us getting better deals eve... See more
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Company details
About Three UK - 3Store Shrewsbury
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
41-42 Pride Hill, SY1 1DN, Shrewsbury, Midlands, United Kingdom
- 01743243526
4.9
Excellent
126 reviews
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Chris was very pleasant and helpful…
Chris at the Shrewsbury store was very pleasant and helpful when we popped in and answered all of our questions. Very pleased with the service.
6 October 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hey Leanne, we're delighted to hear Chris made your visit to our Shrewsbury store a positive one. It's great to know you left feeling informed and well looked after. Thanks for sharing your feedback! 😊💚
-Three Social Media team.
Superb Service Always
Jak, Kev and the guys in Three were amazing, they made the whole thing super easy and i couldn't be happier with their service, the customers service is the main reason I continue to come back Three and I'm always grateful for their support, thank you.
26 September 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi Carolyn, thank you for your continued support. We're delighted to hear Jak, Kev and the team made everything straightforward and continue to provide the kind of experience that keeps you coming back.— Three Social Media Team
Kev and the team did a great job…
Kev and the team did a great job helping to upgrade me and my sister, all of our data was swapped over and the new phones all set up, brilliant service!
26 September 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hey Helen, we're glad to hear Kev and the team were able to help you and your sister get everything set up and ready to go. It's great to know the transfer process was handled smoothly and that the support you received left such a positive impression. Thank you for the feedback. 😊💚
-Three Social Media team.
First class support and advice from the…
First class support and advice from the staff at Shrewsbury 3 Store
21 September 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Thanks for sharing this, Trevor. What a fantastic mention for the Shrewsbury team. We're so pleased their guidance and support stood out to you.
Three Social Media Team
Kevin Shaw was absolutely amazing
Kevin Shaw was absolutely amazing! His customer service was incredible, he sat and broke down all key components of each device and helped me choose the right one for me! Thank you so much!!
4 September 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hello Ryan, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review!. - Three Social Media Team
Sorted my phone out,cheers.
2 September 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Thanks for your feedback, Andy! We're delighted to hear your device was taken care of quickly and efficiently. 😊 — Three Social Media Team
Excellent very helpful and patient.
1 September 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hey Christine, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 — Three Social Media Team
Staff were so lovely and helpful
Staff were so lovely and helpful. So much easier going into a store and having that problem sorted straight away
22 August 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hello Yas, we are thrilled our team solved your problem quickly and made your visit smooth. - Three Social Media Team
Sam and Jack are amazing!
Sam and Jack were amazing, very knowledgeable and very helpful! Worth heading into store :)
22 August 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hey Aaliyah, it’s great to hear that Sam and Jack looked after you so well. Thank you so much for your feedback! 🙌 – Three Social Media Team
Peerless first class customer care
Peerless first class customer care. Jak the Asst Mgr is superb. Cannot. Recommend. Higher.
12 August 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hello Jeremy, it’s great to know Jak provided exceptional care and made your experience smooth. – Three Social Media Team
Excellent customer service
Excellent customer service. Feel like visting again.
12 August 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
That’s impressive, Sakirat. We’re glad to hear that you’re happy with our service. We can’t wait to welcome you back again!
– Three Social Media Team
Excellent service,very knowledgeable…
Excellent service,very knowledgeable staff A pleasant experience
5 August 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi there, thank you for sharing your experience. It’s wonderful to hear that our team gave you such great support. We hope you have a wonderful day! 😊 – Three Social Media Team
Great experience and extremely helpful ✨
5 August 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Wow, Charlotte! Your review is next level awesome! 🎉 Huge shout out to our team for making it unforgettable. 😉 — Three Social Media Team
We went just to collect a broadband…
We went just to collect a broadband that we order online but Sam was really nice asking in detail what we were looking for, he give us better options for our needs and help us getting better deals even for mobile plan. Then we came back to the store and Millie and Jak helped out as good as Sam did the first time. Really nice team working in that store. Many Thanks
20 June 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hey Karina! Talk about a dream team! 💥 Sam, Millie, and Jak totally nailed it, and we're so hyped they got you sorted with the absolute best options. Thanks a ton! 🙌✨ — Three Social Media Team
Sam was so attentive
Sam was so attentive. to our worries and sorted us out,
5 stars isn't enough, thankyou
26 July 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi Kim, thank you for sharing this amazing 5⭐ review! We’re so glad Sam listened to your concerns and made everything feel easy again. Your feedback means a lot to us.
– Three Social Media Team
Mollie was really nice and helpful
Mollie was really nice and helpful, so was Becky. Great easy experience
25 July 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi Lorraine, thanks for sharing your feedback. We’re thrilled to hear that Mollie and Becky delivered exceptional support and created a seamless experience for you.
— Three Social Media Team
Delighted with the advice and service…
Delighted with the advice and service given.Absolutely invaluable
25 July 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Aw, hearing this totally makes our day. Our team truly loves providing invaluable help whenever you visit! 😄 — Three Social Media Team
Customer service was excellent
Customer service was excellent. Thank you.
24 July 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi Teresa, we’re grateful for your kind words. It’s wonderful to know your experience with our customer care team was so positive.
– Three Social Media Team
Millie is a credit to the 3 Shrewsbury…
Millie is a credit to the 3 Shrewsbury store, brilliant customer service, super friendly and helped me out in no time with my S26. Thank you Millie!!
5 July 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
That’s impressive 🎯 Katie. We’re delighted Millie’s expertise at our Shrewsbury store shone through while getting your S26 sorted, and recognition like this speaks volumes 🌟
- Three Social Media Team
I would like to thank the Manager & his…
I would like to thank the Manager & his staff for their efficiency & kindness. They managed to acquire all of my money back with an on going complaint . I couldn’t have done it without their intervention.
Many thanks again.
23 March 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi Denise, thank you for sharing this brilliant 5 star review. We’re so pleased to hear that the team went above and beyond to resolve your issue and ensure you received the outcome you deserved.-Three Social Media Team.
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