Brilliant service, good advice looking forward to using are new device
Company replied
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Brilliant service, good advice looking forward to using are new device
Company replied
Very helpful staff, acknowledged as soon as I entered the store. Listened to my requirements and not at all pushy. Great communication and professional, efficient service. Can’t ask for more. Tha... See more
Company replied
Great experience today in the Three shop with Keith! Very helpful with regards to exploring the various the options available for upgrades. Thank you very much.
Company replied
Grace was very helpful and so was her manager.
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 23, 35 Old George Mall, SP1 2AF, Salisbury, South, United Kingdom
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Luke was brilliant!! Service was quick and easy he even pointed out to me how much I would be saving by upgrading my personal number I already had on the network! Couldn’t be happier 🙂 the pac transfer has been sorted in store so all I need to now do is put my feet up and relax!

Reply from Three UK - 3Store Salisbury
The best customer service I could ever ask for. I am so pleased I came to Three to transfer from my Android device to an Apple phone.
Fantastic!

Reply from Three UK - 3Store Salisbury
Luke and Dave were amazing. Nothing was too much trouble. Simply the best service, helping us with simple solutions for complex legacy contracts and costs. Their knowledge was spot on and their problem solving skills first class. Thanks very much indeed!!

Reply from Three UK - 3Store Salisbury
Dave, and Liv, were fantastic, brilliant service, will be back as soon as im paid to upgrade my phone.

Reply from Three UK - 3Store Salisbury

Reply from Three UK - 3Store Salisbury

Reply from Three UK - 3Store Salisbury
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