Three UK - 3Store Salisbury Reviews 

109
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TrustScore 5 out of 5

4.9

Unit 23, 35 Old George Mall, SP1 2AF Salisbury, South, GB

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See what reviewers are saying

Rated 4 out of 5 stars

Brilliant service, good advice looking forward to using are new device

Company replied

Rated 5 out of 5 stars

I had liv today who helped me upgrade my phone. She was extremely knowledgeable and gave me a few options of phones, plans and prices. I normally dread upgrading as I don’t understand all the technica... See more

Company replied

Rated 5 out of 5 stars

Luke was amazing, he was very informative and he explained everything in detail. Great service and would recommend.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Salisbury

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 23, 35 Old George Mall, SP1 2AF, Salisbury, South, United Kingdom

  • 01722570999

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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4.9

All reviews

(109)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and efficient

Quick, efficient and informative. Very knowledgeable team. Thank you.

29 August 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hey Mark! We’re so happy you had such a fabulous experience with our staff. Thank you for your review. 🌟 – Three Social Media Team

Rated 5 out of 5 stars

Great service!

Keith was very helpful today!

26 August 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Thanks for this fantastic 5⭐ review! We’re thrilled to hear Keith provided excellent support. - Three Social Media Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, acknowledged as soon as I entered the store.
Listened to my requirements and not at all pushy.
Great communication and professional, efficient service.
Can’t ask for more.
Thank you Three Salisbury

26 August 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Thank you, Nick. We're thrilled to hear that the team at our Salisbury store provided such a professional, welcoming, and pressure-free experience. 😇 - Three Social Media Team

Rated 4 out of 5 stars

Brilliant service

Brilliant service, good advice looking forward to using are new device

26 August 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hello there, thank you for taking the time to share your experience with us. We’re pleased to hear the support provided helped you make the right choice for your new device. — Three Social Media Team

Rated 5 out of 5 stars

Great experience today in the Three…

Great experience today in the Three shop with Keith!
Very helpful with regards to exploring the various the options available for upgrades.
Thank you very much.

25 August 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hi Emily,

It's wonderful to hear about your positive experience in store. We're pleased that Keith took the time to walk you through the available upgrade choices and help you find the right solution for your needs.

Thank you for choosing Three and for leaving this lovely review.

– Three Social Media Team

Rated 5 out of 5 stars

So helpful

So helpful! Got us out of a very stressful situation. Gave options and costs so saved money 🥰

24 August 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hey Jane! 🌷 We’re thrilled to know our team made your day special. Thank you for sharing such uplifting feedback! 💫☺️ — Three Social Media Team

Rated 5 out of 5 stars

Keith was great

Keith was great! Thanks for your help, I always come to this store :)

24 August 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hi Marcus, thank you for sharing your experience. We're delighted to hear Keith provided excellent service and that you enjoy visiting our store. Your feedback is greatly appreciated.
Three Social Media Team

Rated 5 out of 5 stars

Keith was really helpful and the stuff…

Keith was really helpful and the stuff was more than happy to help out as well

24 August 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hello Joji, it’s fantastic to hear that Keith and the team gave you the support you needed :) Thanks for the awesome review. - Three Social Media Team

Rated 5 out of 5 stars

Henry delt with my problem with…

Henry delt with my problem with understanding, very professional, very knowledgable which I was very grateful,
Being a mature woman the service he provided I truly appreciated
Thank you so much Henry

21 August 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hi Jean, your kind words mean a lot to us. The support provided by Henry brought reassurance through a professional and considerate approach, and we’re pleased this made your experience a positive one. — Three Social Media Team

Rated 5 out of 5 stars

Henry served us and was very helpful…

Henry served us and was very helpful through the process of the contract. Even when we do not understand a particular upgrading system. Very reliable, approachable and knowledgeable about his job.

20 August 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Thank you for sharing this amazing 5⭐ review, Wati! We’re delighted Henry guided you clearly through the contract and made everything easy to understand. Your feedback truly means a lot to us.
— Three Social Media Team

Rated 5 out of 5 stars

Miss

Very friendly and very helpful. Currently in training but deserves to work at Three as he knows what he’s doing and explains every tiny detail about their phones and bundles.

10 August 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Thanks so much! We’re delighted you had such a positive experience with us, and your kind words mean the world to our team. 😊 – Three Social Media Team

Rated 5 out of 5 stars

Salisbury 3 were amazing

Salisbury 3 were amazing. Very helpful. Elliot was super helpful 👌 great service.

8 August 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Simple, easy, sorted, Natasha! 🎉✨ We’re hyped Elliot and the rest of the team could help you out today, have an awesome week ahead! 🚀 — Three Social Media Team

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Came in with questions. Staffs very helpful and patient. Thank you to Luke, Grace and Elliot. Great Team 👍

8 August 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hi Josefa, thanks for the amazing feedback. We’re delighted to hear Luke, Grace and Elliot delivered exceptional support, helped with your queries and created a seamless experience for you.
– Three Social Media Team

Rated 5 out of 5 stars

Always a pleasure visiting the…

Always a pleasure visiting the Salisbury branch of Three.
Staff always very cheerful and attentive.
Thankyou

8 August 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Aw, we’re so glad Salisbury branch team gave you the best support, Rachel! Big thanks from our side. 😄— Three Social Media Team

Rated 5 out of 5 stars

We had a great experience with customer…

We had a great experience with customer service with Grace at Salisbury branch, wanted to thank her for her professionalism and efficiency.

25 July 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hi Rowan, We are glad to hear that you had such a great experience with Grace at our Salisbury branch. It is excellent to know that her professionalism and efficiency made such a positive impression on your visit.— Three Social Media Team

Rated 5 out of 5 stars

Great service from Liv & Elliot moved…

Great service from Liv & Elliot moved from ID to Three and made really easy and transferred all my data

18 July 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hey there, thanks for sharing your feedback! We’re glad Liv and Elliot were able to transfer your data and make your phone easier to use. Your kind words mean a lot! 😊
Three Social Media Team

Rated 5 out of 5 stars

Elliot the store manager was the…

Elliot the store manager was the friendliest and kind person I have ever dealt with. He was so helpful and a top guy.

16 July 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hi Molly, thanks for sharing your experience with us. We’re pleased to hear Elliot made your visit a memorable one with his welcoming approach and support. — Three Social Media Team

Rated 5 out of 5 stars

Keith helped me purchase a new sim only…

Keith helped me purchase a new sim only deal and also an iPad. He was very helpful and a very lovely individual!

15 July 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hi Mia, thank you for sharing your experience. We’re delighted to hear Keith supported you so kindly while setting up your SIM‑only deal and iPad. It’s wonderful to know his approach made your visit a positive one.
– Three Social Media Team

Rated 5 out of 5 stars

We were assisted in store by Keith who…

We were assisted in store by Keith who helped us change contract to 3. Money saved for me and a lovely young man that served me 😁

2 July 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hi Michael, thank you for sharing your experience. We’re delighted to hear Keith supported you with your move to Three and helped you save money.
– Three Social Media Team

Rated 5 out of 5 stars

Excellent customer service!

Popped into the Salisbury branch to get my phone updated. Very helpful team and gave useful advice.

29 June 2026
Unprompted review
Three UK - 3Store Salisbury logo

Reply from Three UK - 3Store Salisbury

Hi Alex, thank you for sharing your experience. We’re pleased the Salisbury team delivered the assistance you needed and ensured you left with helpful information.
Three Social Media Team

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