Three UK - 3Store Redcar Reviews 122

TrustScore 5 out of 5

4.9

Unit 2, Regents Place, TS10 3FB Redcar, North, GB


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Rated 5 out of 5 stars

Rebecca was very helpful...She had previously cancelled my broadband, but unfortunately it hadn't been done. On today's visit this was confirmed that it will be cancelled on 1st December. Rebecca als... See more

Company replied

Rated 5 out of 5 stars

I've just added a tablet to my phone contract and, as usual, the fantastic staff at the Redcar store have been incredibly helpful. Paula helped me this time and she is extremely knowledgeable and skil... See more

Company replied

Rated 5 out of 5 stars

All members of staff were super helpful and extremely patient. I've been putting off changing my phone for such a long time as I thought it would be too complicated- staff made everything so easy and... See more

Company replied

Rated 5 out of 5 stars

Josh, Sarah, Lynn have always been exceptionally accomadating to TEES CIO. We Support people in RCBC with Financial, vulnerability, isolation, crisis or emotional issues. I am constantly in the sh... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Redcar

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2, Regents Place, TS10 3FB, Redcar, North, United Kingdom

  • 01642471303

4.9

Excellent

TrustScore 5 out of 5

122 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great in store

Great in store

20 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thank you for your fabulous review, Jeannette! 🌟 We’re really glad to hear everything went so well. -Veronica

Rated 5 out of 5 stars

My phone had broken josh helped me sort…

My phone had broken josh helped me sort new phone and recover some stuff

20 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thank you for the wonderful 5⭐ review, Robert! We’re glad Josh resolved your device issue quickly and ensured your essential data was restored. -Maryalex

Rated 5 out of 5 stars

Josh was very helpful setting up my new…

Josh was very helpful setting up my new phone and got a great deal with my phone and broadband

19 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Simple, easy, sorted! 🎉✨ We’re hyped Josh could help you out today, have an awesome week ahead, Julie! 🚀 -Kashish

Rated 5 out of 5 stars

Came in with loads of different scam…

Came in with loads of different scam apps and Sarah checked my account and removed them all for me

19 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thanks for the lovely review, George! 🌟 We’re delighted to hear that Sarah helped secure your device so quickly. Wishing you a wonderful day 😊 -Maryalex

Rated 5 out of 5 stars

Josh sorted phone and broadband out…

Josh sorted phone and broadband out helped me set up would recommend

19 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Vera, we’re glad Josh could help get your phone and broadband set up and make sure everything was ready for you. -Kishan

Rated 5 out of 5 stars

Great service from Taylor

Great service from Taylor

19 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Pauline, it’s great to hear Taylor delivered such a strong experience and made a positive impression with their service. -Shivam

Rated 5 out of 5 stars

Josh waa very helpful sorted my new…

Josh waa very helpful sorted my new phone and deal out great help

18 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Really good to hear this, Benita! 😊 We’re glad Josh made everything straightforward and got you sorted with your new phone and deal. Thanks for sharing! -Samad

Rated 5 out of 5 stars

Josh sorted my phone out ready for…

Josh sorted my phone out ready for abroad very helpful

18 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thanks for this fantastic 5⭐ review, Susan! We’re delighted Josh got everything sorted for your device before your upcoming trip. -Maryalex

Rated 5 out of 5 stars

Josh here's me with issue I had very…

Josh here's me with issue I had very helpful

16 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Susan, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Josh. -Prabhjeet

Rated 5 out of 5 stars

Josh was very helpful in sorting my…

Josh was very helpful in sorting my phone would reccomend

16 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Mavis, thank you for the amazing ⭐⭐⭐⭐⭐ rating! We're so glad Josh made everything go smoothly for you. Your recommendation keeps us smiling.😊 -Maryalex

Rated 5 out of 5 stars

Josh was very helpful got a new phone…

Josh was very helpful got a new phone and tablet great servicr would reccomend

15 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Really appreciate your message, Karen. Fantastic to know Josh helped you sort out a new phone and tablet with service you’d happily recommend. -Manavata

Rated 5 out of 5 stars

Naomi was very helpful in store today…

Naomi was very helpful in store today helping with my phone

12 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thank you for taking the time to leave this feedback, Graham! Naomi will be thrilled to know her support made a difference. 😊 -Veronica

Rated 5 out of 5 stars

Great service from sarah

12 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Absolutely fabulous, Margaret! We’re glad Sarah was such a wonderful help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Rated 5 out of 5 stars

Great service in Redcar

Great service in Redcar

11 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thank you, Sandra! We’re so glad you had great service in Redcar. The team will love hearing this. -Ayesha

Rated 5 out of 5 stars

Josh was veey helpful sorted my new…

Josh was veey helpful sorted my new phone deal and set the phone up for me

11 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi, Peter! We’re thrilled to hear that Josh took such good care of you. It’s great to know he could get your new phone deal sorted and everything set up so you were ready to go. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Always fantastic service in store from…

Always fantastic service in store from Sarah thank you

11 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Thank you, David, for sharing such wonderful feedback. We're delighted to hear that Sarah provided you with clear and excellent service at our store. 😇 -Prabhjeet

Rated 5 out of 5 stars

Josh sorted my new phone set it all up…

Josh sorted my new phone set it all up very helpful

8 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi John. We are pleased to hear that Josh provided the support needed to get your latest device ready for use. It is great to know the transition went smoothly. -Kishan

Rated 5 out of 5 stars

Paula was very helpful

7 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Hi Karl, it’s brilliant to hear that Paula provided such a positive experience. We’re glad that everything was handled so helpfully for you!

Rated 5 out of 5 stars

Popped into my three store as was…

Popped into my three store as was having trouble with my cookies they where absolutely amazing sorted my probkem in minuets would recomend three store to everyone as customer service could not get any better thanks paula

6 May 2026
Unprompted review
Three UK - 3Store Redcar logo

Reply from Three UK - 3Store Redcar

Wow, Kelly! Your review is next level awesome! 🎉 Huge shout out to Paula for making it unforgettable. Many thanks 😉 -Kashish

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