Rebecca was very helpful...She had previously cancelled my broadband, but unfortunately it hadn't been done. On today's visit this was confirmed that it will be cancelled on 1st December. Rebecca als... See more
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See what reviewers are saying
Brilliant service from start to finish,upgraded to a lovely handset. Full phone set up and attention to detail was great. Thank you Sarah and Josh!
Company replied
REALLY great experience today. Had a completely desperate situation needing charge on my phone quicj and Taylor at Redcar 3 shop was more than happy to help and gave some great advice about my contrac... See more
Company replied
All members of staff were super helpful and extremely patient. I've been putting off changing my phone for such a long time as I thought it would be too complicated- staff made everything so easy and... See more
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Company details
About Three UK - 3Store Redcar
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, Regents Place, TS10 3FB, Redcar, North, United Kingdom
- 01642471303
4.9
Excellent
213 reviews
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Sarah was really attentive with…
Sarah was really attentive with everything I was getting charged more money and she managed to sort my plan out for me. Thank you Sarah
17 October 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Pete, thank you for the wonderful feedback. We're delighted to hear that Sarah delivered top tier assistance and helped find a plan that better suited your needs while saving your money, making the entire experience smooth and stress free.
Three Social Media Team
Paula set us up with 2 new phones thank…
Paula set us up with 2 new phones thank you great service
16 October 2026
Unprompted review
Reply from Three UK - 3Store Redcar
What a brilliant 5 ⭐ review, Paul! 🎉 We're so pleased Paula got you connected with two new handsets and provided such great service from start to finish. Thank you for taking the time to share your experience. 📱✨ - Three Social Media team
Naomi was great help with my phone…
Naomi was great help with my phone today instore
15 October 2026
Unprompted review
Reply from Three UK - 3Store Redcar
That's brilliant to know, Joss! 🌟 We're delighted Naomi made such a positive difference during your visit and ensured everything was sorted smoothly with your device. Thank you for sharing your experience. - Three Social Media team.
Fantastic from Sarah
15 October 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Francis, thanks for the brilliant feedback. We are delighted to hear that Sarah delivered exceptional assistance throughout, creating a smooth and hassle free experience for you.
- Three Social Media Team
Great service from Paula
8 October 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks for sharing your experience, Sue! It is fantastic to know that Paula provided you with such brilliant support. – Three Social Media Team
Great experience from Sarah in Redcar
6 October 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Trevor! Thank you so much for ⭐⭐⭐⭐⭐ review about Sarah! Hope you have a wonderful day 🙂 — Three Social Media Team
Great experience with Paula
6 October 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Rosie, we're pleased to know that Paula delivered such excellent support. Thank you for your review. 🌟 — Three Social Media Team
Josh sorted my new deal and phone veey…
Josh sorted my new deal and phone veey helpful would reccomend
5 October 2026
Unprompted review
Reply from Three UK - 3Store Redcar
That's brilliant, William. What a great mention for Josh. We're so pleased he could help with your new phone and guide you towards a deal that worked for you.
Three Social Media Team
Brilliant service from start to…
Brilliant service from start to finish,upgraded to a lovely handset. Full phone set up and attention to detail was great. Thank you Sarah and Josh!
5 October 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Maureen, thanks for the brilliant feedback. We’re delighted to hear that Sarah and Josh provided excellent support throughout your upgrade, from helping with your new phone to getting everything set up with great care and thoughtfulness. Enjoy your new device.
- Three Social Media Team
very polite and helpfull
25 September 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Amazing, John! We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ -Three Social Media Team
Had a virus on my phone josh sorted it…
Had a virus on my phone josh sorted it and then a new deal for me
24 September 2026
Unprompted review
Reply from Three UK - 3Store Redcar
It is wonderful to hear from you, Lynn!🌟 We are so glad Josh could resolve your device issue and set you up with an excellent new deal. 📱 – Three Social Media Team
Josh was very helpful helped with my…
Josh was very helpful helped with my deal
22 September 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Annette, thanks for the lovely feedback. We’re delighted to hear that Josh provided excellent support and helped you with your deal, making the whole experience smooth and hassle free.
-Three Social Media Team
Had an issue with my phone josh fixed…
Had an issue with my phone josh fixed the problem straight away
22 September 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Paula, it's reassuring to hear your phone concern was addressed so promptly. Recognition like this is a great reflection of the support Josh delivered. — Three Social Media Team
Reply from Three UK - 3Store Redcar
Awesome feedback, Ann! 🥳 We love keeping our visitors happy and making sure everything goes perfectly during your time in our branch! – Three Social Media Team
Great experience with Sarah
19 September 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Leslie! We're delighted Sarah provided outstanding support. Thanks so much for your fantastic 5⭐ review! - Three Social Media Team
Reply from Three UK - 3Store Redcar
Love hearing this, Christine ✨ it's wonderful to know the team made such a positive impression during your visit 💙
- Three Social Media Team
Had a issue wirh virus on my ohone josh…
Had a issue wirh virus on my ohone josh fixed for me
19 September 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Farai, thanks for the amazing feedback. We’re delighted to hear that Josh provided excellent assistance and resolved the virus issue on your device, making your experience smooth and stress free.
- Three Social Media Team
Had a issue with my phone Josh sorted…
Had a issue with my phone Josh sorted it and got me a better deal
18 September 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Tim, we’re so happy to know that Josh was able to help you. Thank you for sharing your 5⭐ review! - Three Social Media Team
Excellent customer service
I was introduced to Josh who made everything easy. I was very impressed.
11 September 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Love hearing this, Anita ✨ we're glad Josh's expert support made everything feel clear and straightforward. Your feedback is a real highlight 🌟
- Three Social Media Team
Great experience with Sarah
16 September 2026
Unprompted review
Reply from Three UK - 3Store Redcar
That's brilliant, John 🌟 We're pleased Sarah's support stood out so positively 💙
- Three Social Media Team
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