Three UK - 3Store Peterborough Reviews 138

TrustScore 5 out of 5

4.9

Unit 55a The Queensgate Centre, PE1 1NH Peterborough, Midlands, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The young lady Alexandra who sold me the device needs a pay rise she was extremely helpful I think I took up most of of her day she set my phone up for me and so help full I really appreciated the ass... See more

Company replied

Rated 5 out of 5 stars

I was served by Laura and explained that I needed a new iPad and possibly a new iPhone. I am of the older generation, so technology doesn’t come easy to me. However, Laura was very helpful and expla... See more

Company replied

Rated 5 out of 5 stars

This is the 2nd time I have seen Laura for an upgrade ... she us always polite friendly and very helpful in finding just the right package for me. If your in peterborough for an upgrade please ask for... See more

Company replied

Rated 5 out of 5 stars

Kevin was absolutely amazing. He gave such a great experience and made our visit in store perfect! We will be recommending Three to everyone! Thanks for the help, Kev 😁

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Peterborough

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 55a The Queensgate Centre, PE1 1NH, Peterborough, Midlands, United Kingdom

  • 01733339072

4.9

Excellent

TrustScore 5 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

26 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Michael, thank you for taking the time to leave a review. It’s great to hear you’ve had such a positive experience with us. — VodafoneThree Social Media Team

Rated 5 out of 5 stars

The young lady Alexandra who sold me…

The young lady Alexandra who sold me the device needs a pay rise she was extremely helpful I think I took up most of of her day she set my phone up for me and so help full I really appreciated the assistance

18 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks so much, Mike! 🎉 We’re so happy Alessandra could help you get exactly what you wanted at our store. Enjoy your day, you’re awesome! ♥️ -Kashish

Rated 5 out of 5 stars

very primitive

18 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Ionel. Thanks for the 5 ⭐! We’re glad to keep things simple and easy for you. -Suhaas

Rated 5 out of 5 stars

That was a smooth and easy experience…

That was a smooth and easy experience with Tuba and Olga. Everything was explained and dine in no time. Very pleased

16 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks for the review, Aurimas! We truly appreciate you sharing your experience. It’s wonderful to hear that Tuba and Olga provided you with outstanding care. 😄 -Neha

Rated 5 out of 5 stars

Great customer support 👏

Great customer support 👏

13 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey Matt, your experience is truly a gift. Thank you for taking the time to share your amazing feedback! -Ashifa

Rated 5 out of 5 stars

Benjamin was patient with me and very…

Benjamin was patient with me and very professional

9 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi, Joice! We're so pleased to hear that Benjamin provided you with excellent service. We hope you enjoy the rest of your day! ☺️ -Prabhjeet

Rated 5 out of 5 stars

great welcoming

great welcoming
and professional services
especially thank you to Laura

6 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Five stars never looked so good, Muhammad. Laura brought the perfect mix of warmth and professionalism, and we’re thrilled it made your experience special. -Ashifa

Rated 5 out of 5 stars

Olga the store assistant was very…

Olga the store assistant was very knowledgeable,quick to help listened to what I needed all round brilliant service

1 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Andrew, it’s good to know Olga offered clear help and made things easy for you. -Suhaas

Rated 5 out of 5 stars

Very helpful service.

3 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Faith, that’s fantastic to hear! We’re really pleased everything worked out well for you 😊 -Samad

Rated 5 out of 5 stars

Aleksandra was great

Aleksandra was great, she helped me so much.

3 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Wow, Magdalena! Your review is next level awesome! 🎉 Huge shout out to Aleksandra for making it unforgettable. Many thanks 😉 -Kashish

Rated 5 out of 5 stars

Loura very nice thank 😊

Loura very nice thank 😊

1 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey Aguinaldo, it’s fantastic to hear how Loura made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Rated 5 out of 5 stars

This is the 2nd time I have seen Laura…

This is the 2nd time I have seen Laura for an upgrade ... she us always polite friendly and very helpful in finding just the right package for me. If your in peterborough for an upgrade please ask for Laura

1 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks for sharing, Julia! 🎉 Laura clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish

Rated 5 out of 5 stars

Fantastic service listened to me and…

Fantastic service listened to me and gave me exactly what I asked for 😀👍.

30 April 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Mandi, we really appreciate your feedback. It’s great to know the service matched your needs perfectly. -Shivam

Rated 5 out of 5 stars

Upgrade contract.

recently visited the Three Store Peterborough to upgrade my contract, and the experience was excellent from start to finish.
Overall, I’d definitely recommend going into the store if you’re thinking about upgrading — much simpler, clearer, and better customer service than dealing with it online.

30 April 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks so much for sharing this, Gintars. We’re delighted to hear your upgrade at our Peterborough store went so smoothly and that the team made things clear and simple for you. -Shivam

Rated 5 out of 5 stars

Laura is an amazing person

Laura is an amazing person . She attended to me with all smile on her face . Am so satisfied

30 April 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Absolutely fabulous! We’re glad Laura was such a great support to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Rated 5 out of 5 stars

Laura was thoroughly professional

Laura was thoroughly professional, and she demonstrated excellent customer service with superb knowledge of her business.

29 April 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thank you so much, Dotun, for the fantastic 5⭐ review. It’s great to know you had an excellent experience with Laura. We’re always here to help. -Ayesha

Rated 5 out of 5 stars

Great customer service

Went in with an issue with my phone, the guys were extremely friendly, helpful and knowledgeable.

23 April 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

We appreciate your feedback, Kim. Great to know the team provided such attentive help. -Shivam

Rated 5 out of 5 stars

Ben was really good and professional

Ben was really good and professional

27 April 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thank you for this 5 ⭐ review, Olaitan. We're glad that Ben made everything easier for you, and we truly appreciate you taking a moment to share your feedback with us. 😇 -Prabhjeet

Rated 5 out of 5 stars

I have just moved into a new house and…

I have just moved into a new house and moving WiFi connection over has been a nightmare with Virgin Media and we have been left with no WiFi so no television and having a son with autism is not ideally I walked into 3 today and 4 lovely staff have helped out straight away no fuss and walking out with home broadband hub they have saved us while we have to wait for Virgin so happy and stress free great experience

26 April 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Penny, thank you for the lovely feedback. We’re happy the team could help you out quickly and get you connected while you wait for Virgin. Knowing it made things easier for you and your family means a lot. ☺️⭐ -Ayesha

Rated 5 out of 5 stars

Great with Tuba

26 April 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thank you for your wonderful feedback, Marize! We’re so glad Tuba provided such excellent support. 🌟 -Veronica

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look