Three UK - 3Store Peterborough Reviews 

152
TrustScore 5 out of 5

4.9

Unit 55a The Queensgate Centre, PE1 1NH Peterborough, Midlands, GB


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Rated 5 out of 5 stars

We went into the Peterborough 3 store to secure a new contract for my Daughters mobile + secure data roaming abroad as she is going on holiday. Kira instore was SUPERB- gave us a great deal, exp... See more

Company replied

Rated 5 out of 5 stars

Kevin and Kai at the 3Mobile store in Queensgate, Peterborough, were extremely helpful, friendly, and professional. They took the time to explain everything clearly and made sure all my questions were... See more

Company replied

Rated 5 out of 5 stars

It was really good and helpful service to have offers and support. So the staff is really nice who is named Kira. Overall it’s an amazing experience.

Company replied

Rated 5 out of 5 stars

I was served by Laura and explained that I needed a new iPad and possibly a new iPhone. I am of the older generation, so technology doesn’t come easy to me. However, Laura was very helpful and expla... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Peterborough

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 55a The Queensgate Centre, PE1 1NH, Peterborough, Midlands, United Kingdom

  • 01733339072

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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4.9

All reviews

(152)

29,363 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tuba and egle were very helpful with my…

Tuba and egle were very helpful with my contract and data transfer

12 July 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hello Kestuis, great to know Tuba and Egle made things easy for you. Thank you for sharing your experience – Three Social Media Team

Rated 5 out of 5 stars

Kira was really sweet

Kira was really sweet, nice and helpful. The gifts were also thoughtful. Thank you.

11 July 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hello there, we’re glad Kira ensured you felt comfortable and supported. Thank you for taking the time to share your experience with us.
Three Social Media Team

Rated 5 out of 5 stars

It was really good and helpful service…

It was really good and helpful service to have offers and support. So the staff is really nice who is named Kira. Overall it’s an amazing experience.

11 July 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Nikola, it’s wonderful to hear Kira made your visit so positive with her friendly support and guidance. We’re glad you had an amazing experience.
— Three Social Media Team

Rated 5 out of 5 stars

We went into the Peterborough 3 store…

We went into the Peterborough 3 store to secure a new contract for my Daughters mobile + secure data roaming abroad as she is going on holiday.

Kira instore was SUPERB- gave us a great deal, explained things very clearly, was friendly and informative- probably the best mobile phone experience we have ever had.

Well done 3 & well done Kira !!

9 July 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Your shout‑out is WOW 🎯 We’re overjoyed Kira’s expert guidance at our Peterborough store helped secure the right plan and roaming option for your daughter, and recognition like this speaks volumes 🌞

- Three Social Media Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Excellent customer service.

8 July 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

This made our day ✨ Robin. We’re pleased the team delivered such top‑tier support. Wishing you plenty of smiles ahead 😊

- Three Social Media Team

Rated 5 out of 5 stars

Good and professional support and…

Good and professional support and service. Glade to be a customer of Tree

8 July 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey there, thank you for sharing this amazing 5⭐ review! We’re delighted to hear you had such a wonderful experience with us. 😊 — Three Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Quick and easy

3 July 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Jordan 😊
So glad to hear you had quick and easy service.
Jordan really made things smooth for you.
Thanks for sharing your lovely experience!
— Three Social Media Team

Rated 5 out of 5 stars

Angalika and olga were great help

20 June 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Sherly, we appreciate your lovely feedback. It’s great to know Angalika and Olga made everything feel so easy for you. -Suhaas

Rated 5 out of 5 stars

Fast service

Fast service

13 June 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Pete, we appreciate the feedback regarding your exceptionally quick and efficient encounter with us. -Kishan

Rated 5 out of 5 stars

Fantastic Experience at 3Mobile Queensgate

Kevin and Kai at the 3Mobile store in Queensgate, Peterborough, were extremely helpful, friendly, and professional. They took the time to explain everything clearly and made sure all my questions were answered. Excellent customer service – a real credit to the team. Thank you both for your help!

12 June 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

That’s wonderful to hear, Barbara! A big shoutout to Kevin and Kai at our Queensgate branch for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 -Veronica

Rated 5 out of 5 stars

Excellent Customer Service from store

Excellent Customer Service from store. Nice staff and Satisfied with the purchase and procedures.

4 June 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thank you for your wonderful review, Nishi! 🌟 We’re happy to know that the team created a welcoming environment and made your experience exceptional. 🙌 -Neha

Rated 5 out of 5 stars

Thanks for helping

Thanks for helping
Really appreciate ❤️

3 June 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey Shahzadi, thank you so much for the 5 ⭐ review! We're always happy to help. -Suhaas

Rated 5 out of 5 stars

Kevin was very friendly and helpful and…

Kevin was very friendly and helpful and answered any questions I had! Made the experience very enjoyable!

30 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Ollie, we’re glad Kevin made your experience smooth and enjoyable. We appreciate you taking the time to leave feedback. -Ayesha

Rated 5 out of 5 stars

Fantastic service

26 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Michael, thank you for taking the time to leave a review. It’s great to hear you’ve had such a positive experience with us. — VodafoneThree Social Media Team

Rated 5 out of 5 stars

The young lady Alexandra who sold me…

The young lady Alexandra who sold me the device needs a pay rise she was extremely helpful I think I took up most of of her day she set my phone up for me and so help full I really appreciated the assistance

18 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks so much, Mike! 🎉 We’re so happy Alessandra could help you get exactly what you wanted at our store. Enjoy your day, you’re awesome! ♥️ -Kashish

Rated 5 out of 5 stars

very primitive

18 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Ionel. Thanks for the 5 ⭐! We’re glad to keep things simple and easy for you. -Suhaas

Rated 5 out of 5 stars

That was a smooth and easy experience…

That was a smooth and easy experience with Tuba and Olga. Everything was explained and dine in no time. Very pleased

16 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks for the review, Aurimas! We truly appreciate you sharing your experience. It’s wonderful to hear that Tuba and Olga provided you with outstanding care. 😄 -Neha

Rated 5 out of 5 stars

Great customer support 👏

Great customer support 👏

13 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey Matt, your experience is truly a gift. Thank you for taking the time to share your amazing feedback! -Ashifa

Rated 5 out of 5 stars

Benjamin was patient with me and very…

Benjamin was patient with me and very professional

9 May 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi, Joice! We're so pleased to hear that Benjamin provided you with excellent service. We hope you enjoy the rest of your day! ☺️ -Prabhjeet

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