The staff were very helpful at three and handled my transaction very straightforward. They answered any queries we had about our broadband and mobile package. The gentleman serving us was really infor... See more
Company replied
Location
Switch locationUnit 55a The Queensgate Centre, PE1 1NH Peterborough, Midlands, GB
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Excellent customer service today at Three! The staff member who helped me(Benjamin) was friendly, professional, and really took the time to understand what I needed. Everything was explained clearly,... See more
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Kevin and Kai at the 3Mobile store in Queensgate, Peterborough, were extremely helpful, friendly, and professional. They took the time to explain everything clearly and made sure all my questions were... See more
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We went into the Peterborough 3 store to secure a new contract for my Daughters mobile + secure data roaming abroad as she is going on holiday. Kira instore was SUPERB- gave us a great deal, exp... See more
Company replied
Company details
About Three UK - 3Store Peterborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 55a The Queensgate Centre, PE1 1NH, Peterborough, Midlands, United Kingdom
- 01733339072
4.9
Excellent
173 reviews
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The staff were very helpful at three…
The staff were very helpful at three and handled my transaction very straightforward. They answered any queries we had about our broadband and mobile package. The gentleman serving us was really informative and went out of his way to make sure we were happy in the end. His name was Kai. Thank you very much Three Peterborough
17 October 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Your feedback says it all, Glenn 💫 Kai at our Peterborough store took the time to bring everything together while ensuring nothing was left unanswered. Thank you for the lovely recognition 🌟
- Three Social Media Team
Supportive, compassionate knowledgeable and understanding
Supportive, adaptable and compassionate. In a very difficult situation, Jake found a solution to the issue
15 October 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hey Dom, thank you for taking the time to leave us such an amazing 5⭐ review! 😊 We're delighted to hear that Jake provided exceptional support during a challenging time and helped you achieve a positive outcome.- Three Social Media Team
Reply from Three UK - 3Store Peterborough
Hi Jake, thank you for sharing this amazing 5⭐ review. It's lovely to see Egle receive such great recognition from a customer.
Three Social Media Team
We were served by Benjamin
We were served by Benjamin, he was very lovely and helpful in assisting us on a phone upgrade. Love the friendliness of staff at Three, Thanks!
22 September 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hello there, we're delighted Benjamin could assist and ensure your upgrade went smoothly. Thank you for your 5 ⭐ review. - Three Social Media Team
Good experience
Had a smooth service today and Benjamin was extremely helpful.
21 September 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
That's impressive, Jess 🎯 Benjamin's prompt support and attentive approach clearly made all the difference. Have a great day 🌟
- Three Social Media Team
Excellent customer service today at…
Excellent customer service today at Three! The staff member who helped me(Benjamin) was friendly, professional, and really took the time to understand what I needed. Everything was explained clearly, and the whole process was quick and easy. It’s great to receive this level of service and feel genuinely looked after as a customer. Really happy with the experience — thank you! ⭐⭐⭐⭐⭐
19 September 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi there, thank you for taking the time to leave a review. We're delighted to hear Benjamin provided such attentive support and made sure everything was clear and straightforward throughout your visit.— Three Social Media Team
First customer into the store
First customer into the store. Greeted by Benjamin. Friendly, helpful and patient answering all my questions when upgrading my phone. Thank you 😊
13 September 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi Karen, thank you for taking the time to leave such a wonderful review! We're thrilled to hear that Benjamin provided a friendly and patient experience during your upgrade, especially as our first customer of the day. 😇 - Three Social Media Team
Kev was great and amazing easy to talk…
Kev was great and amazing easy to talk too
9 September 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi Kieron, thank you for the fantastic review. We're delighted to hear that Kev delivered such reliable assistance with a warm and friendly approach, creating a seamless experience for you.
- Three Social Media Team
Kevin was really kind and helpful with…
Kevin was really kind and helpful with all of our questions and queries before we go on our holiday. We will definitely be coming back to the Three store to speak to Kevin !
9 September 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Thanks for sharing your experience, Paul. What a brilliant mention for Kevin. We're so pleased he provided the answers and support you needed before your trip. Your kind words mean a lot.
Three Social Media Team
Benjamin was very accomodating
Benjamin was very accomodating. Pleasure doing business with him.
8 September 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi Charisse, thanks for the amazing review. We are happy to hear that Benjamin provided reliable assistance throughout and created a seamless experience for you.
– Three Social Media Team
Brilliant staff
Staff were brilliant,guy was training but he was so helpful and his colleague helped formulate the deal.Can not praise then enough, professional, fun to deal with and gave a great,deal.
30 August 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi Paul, reviews like yours mean a lot to us. We're pleased the support you received created such an enjoyable experience and helped deliver the right outcome. Thank you for recognizing the effort involved, and we hope you have a wonderful day. 💜
Three Social Media Team
Came to the store to get my home…
Came to the store to get my home internet sorted and get the best customer service you could get. The adviser Jake made my journey enjoyable and simple.
27 August 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi Olga, we love hearing this! ⭐ Huge thanks for sharing your experience with us. Jake always goes the extra mile to provide top-tier care, and we are glad he made setting up your broadband connection so effortless. 🌐 – Three Social Media Team
Tuba was absolutely amazing
Tuba was absolutely amazing. Got me a great deal and helped me with my data transfer
22 August 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi Liudmila, we’re grateful for your kind feedback. It’s lovely to know Tuba supported you through the transfer process and helped you find an option that matched what you were looking for. — Three Social Media Team
Andrei was very helpful and very easy…
Andrei was very helpful and very easy to talk to! I’m happy with the service will recommend to friends
16 August 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Wow, Florin! 🎉 It’s wonderful to hear that Andrei made your experience seamless. Your recommendation means a lot to us 💜 – Three Social Media Team
Fantastic service from start to finish…
Fantastic service from start to finish from Olga Assistant Manager at “3” store in Queensgate Peterborough
12 August 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi there 🎯 We're delighted that Olga's dedication and attentive care at our Queensgate Peterborough store earned such wonderful recognition 💙
- Three Social Media Team
Nice service
10 August 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hello Prabin, thank you for your 5⭐ review! It’s wonderful to hear such kind feedback. – Three Social Media Team
Kiran was really helpfully and saved me…
Kiran was really helpfully and saved me money. Fantastic service
30 July 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hey Smith, we’re pleased to hear Kiran provided great support and helped you save money. We truly appreciate your feedback 😊
-Three Social Media Team.
The fact that the staff is so lovely
The fact that the staff is so lovely, like Kevin and Keara , very friendly. Hope they guys get a raise! (Quensgate Peterborough)
29 July 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hello Mirica, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! - The Three Social Media Team
Jake in Peterborough was fabulous!
Jake in Peterborough was fabulous he sold us a router that gives the service we need. All of the other providers in the area we were moving to suggest the three service would not work. We have nothing except for great things to say after 1 month!
18 June 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hey Rhonda, we’re delighted Jake found the perfect setup for your new home at our Peterborough store. Thank you for taking the time to share your feedback 😊
Three Social Media Team
Incredible customer service!
Jake and the team were amicable, thoughtful and got me everything I needed and more. Good deal, offered me realsitic and honest opinions on what was available to me. Kind and caring service, would 100% recommend going into store!
21 July 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Thank you for the wonderful feedback and recommendation, Ben! It’s great to hear Jake and our staff supported you so well. 😊 – Three Social Media Team
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