I have been in several times to add different things onto my current plan. I have spoken with Sophie and Adil on many occasions and they have always been very helpful and guided me through each step o... See more
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Popped into my local store in Nuneaton as my airtime plan had ended and wanted to know what offers were available. Very helpful staff member(Jay) explained that a SIM only plan was a cheaper option an... See more
Company replied
Adil was extremely helpful, polite kind and caring. Made every effort to provide me with Optimum customer service. I am very satisfied with his service. Thank you Adil you get 5 🌟 frome
Company replied
Went in the tiny shop, no phones on show, one table occupied. Needed a new phone, but was advised I can't without any ID. Had no idea of this change. Left disappointed.
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Company details
About Three UK - 3Store Nuneaton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
25 Market Place, CV11 4EG, Nuneaton, South, United Kingdom
- 02476372105
4.8
Excellent
89 reviews
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Aryan was verey patient and helpful in…
Aryan was verey patient and helpful in helping me with a very long winded issue. He's a credit to your store
7 July 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hello Martin, we’re really pleased to hear Aryan made your experience smoother and showed such patience throughout your visit. - Three Social Media Team
Reply from Three UK - 3Store Nuneaton
Hi, Jamie. We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet
Jay was very helpful in store today
Jay was very helpful in store today
Recommend using
8 June 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Ryan, we are so glad that Jay looked after you so well during your visit. It is wonderful to know he gave you such brilliant service, and we really appreciate you letting everyone know. -Shivam
Great and fast service from Jay
Great and fast service from Jay, helped me with my phone.
8 June 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Shirley, we are thrilled to hear that Jay took such great care of you. Providing fast and helpful service to get your phone sorted out is exactly what we aim for. -Shivam
Great service from jay
8 June 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Alan, thank you for sharing your experience. We are glad to hear that Jay looked after you so well and provided such a positive experience. -Kishan
Manager sophie nuneaton shop
The manager in the 3 shop in nuneaton was amazing her name was sophie went above and beyond to help me with my problem
13 May 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Thank you for sharing this brilliant feedback, Alicia! It’s great to hear how smoothly everything went and that Sophie offered such excellent help throughout the process. -Afaq
Great service from jay
11 May 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Serajeddin, great to know Jay made such a positive impression and provided strong support. -Kishan
Aryan helped me with moving my…
Aryan helped me with moving my contracts to a business contract to get a cheaper deal. Helped me transfer my data across to my new phone and gave me a case and screen protector
9 May 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Franklin, we're glad Aryan provided brilliant support, sorted everything, and helped you secure a great package. Thanks for the amazing 5⭐ review! -Maryalex
James very helpfull with my new phone
James very helpfull with my new phone, he was patient with an oldie
22 April 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
We love hearing this, Wendy. Delivering brilliant service and creating happy moments is what drives us every day. James made it happen beautifully. Thank you for sharing your experience. -Ashifa
Very honest and friendly…
Very honest and friendly behaviour.satisfied
20 April 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Thanks for sharing your experience! We’re thrilled you had such supportive and transparent support. 😊 -Veronica
Very helpful and solution oriented team…
Very helpful and solution oriented team on this shop.
Staff suggested me a right contract for my requirements. They are really at their best.
Thankyou
21 April 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Ashrith, thank you so much! Our team is doing a little happy dance right now. Glad we could match you with the perfect contract. 😁 -Ayesha
Aryan very helpful when helping me…
Aryan very helpful when helping me transfer my data from old phonw to the new one
11 April 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Paul, it’s great to hear your visit went so smoothly. Aryan’s patience and support while getting everything moved over to your new phone clearly made the process much easier for you. We really appreciate you sharing your experience. -Manavata
I have phoned the shop 6 times and…
I have phoned the shop 6 times and nobody ever picks up the phone. I'm partially sighted and need help setting up the router
30 March 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Janet, getting your new router online is important to us. For assistance with the setup, please reach out to our specialised team at https://bit.ly/3G8u30W. They are available Monday to Friday between 09:00 and 17:30 to help you get everything sorted. -Kishan
Thank you James
James was extremely helpful and patient with me helping me with my phone. He helped with the glitch on my phone and fixed it for me.
24 March 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Lauren, thank you! We’re happy to hear James was able to sort out the glitch and make things easier for you.🤗 -Ayesha
Reply from Three UK - 3Store Nuneaton
Hey Steve, that’s wonderful! We’re so glad our team could help you and that everything worked out perfectly. ✨ -Veronica
Very great staff
Very great staff, good customer service and got me what I needed
23 March 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hello Jack! We’re thrilled to hear you had a great experience with us. Thank you for your review! -Afaq
Great excellent
16 March 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Thank you for your amazing feedback, Sue! 🌟 It’s fantastic to know you had such a positive experience. 😊 -Veronica
Dan is an asset to the store
Dan was incredible at helping me today, so attentive and nothing was too much trouble. Very informative and helped me get the best deal for what I wanted. Thank you so much, I will definitely be recommending to all my friends and family!
14 March 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Brewer, you’re awesome! 🌟 It’s wonderful to hear Dan took such great care of you and helped you get the right deal. Thanks for recommending us, that means a lot! -Ayesha
Extremely helpful & knowledgeable staff…
Extremely helpful & knowledgeable staff always available to help.
16 March 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Woohoo 🎉 Jill, your words light up our day! The team will be thrilled to know their support stood out. Wishing you great things ahead 💙 -Arvind
Aryan was very helpful when helping me…
Aryan was very helpful when helping me choose my new phone. His customer service was top notch and was a pleasure to speak to. He's a credit to your store.
27 February 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Thank you, Yvonne. Aryan’s guidance clearly made choosing your device effortless, and his warm approach left a standout impression. His professionalism truly elevates the experience and reflects brilliantly on the whole team. -Manavata
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