Was served today by Saao—what a wonderful soul! He was incredibly polite and never pushy in any way. He sorted us out with the best deal, and the whole process was quick and smooth. Very knowledgeab... See more
Company replied
Location
Switch locationUnit 51, Peel Avenue, Trafford Centre, M17 8AA Manchester, North, GB
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See what reviewers are saying
I would recommend three network as they are so understanding and caring and they go beyond. I really enjoyed my time upgrading really fast and simple. I would recommend 3 to anyone.
Company replied
Miz was fantastic! He gave me a very good business deal. He also helped me cancel a contract. Amazing service will definitely recommend 3 Trafford.
Company replied
Tasha is the best experience I’ve ever had at coming to a three store in the 15 years. She was unbelievably helpful for me and fixed the issue that no one else at three could in the entire 3 weeks I’v... See more
Company replied
Company details
About Three UK - 3Store Manc. (Trafford Ctr)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 51, Peel Avenue, Trafford Centre, M17 8AA, Manchester, North, United Kingdom
- 01617473945
4.8
Excellent
157 reviews
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today i was in the store and we been…
today i was in the store and we been served by Essa he was very helpful and gave me a good deal, really appreciate his help.
23 June 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hey, Tarza! We’re really glad to hear that Essa took such great care of you today. It’s wonderful to know he was helpful, attentive and able to get you a deal you’re happy with. 😇 -Prabhjeet
I had an amazing experience with Karam
I had an amazing experience with Karam. He was helpful, knowledgeable, professional and so sincere! Thank you.
22 June 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Amoye, it is wonderful to hear about your experience with Karam. We really appreciate you taking the time to share these kind words about the excellent service you received! -Kishan
Dishonest sell - 3 shop Manchester Trafford Centre
3 shop Manchester Trafford Centre (
(Horrifying experience)
I am writing this to warn others about my experience at a 3 Shop today. I originally ordered a 2-year broadband plan online and received an email to collect the hub.
When I arrived at the store, a salesperson named Neil insisted on re-entering all my personal information, claiming it was for 'verification purposes.' He then asked for my bank details and email again. To my surprise, he set up a completely different plan with a higher price and asked me to sign it. When I questioned the price difference, he lied and claimed it was just for the first month and that the subsequent months would revert to the price of my original online plan.
I felt something was wrong, so I asked assistant manager , Natasha, for assistance. It was then revealed that Neil had deliberately created a new, more expensive account instead of simply activating my existing online order. Once I confronted them, the scam was exposed.
Please be extremely careful when signing contracts at 3 Shop. Some sales staff may attempt to alter your original agreement without your consent to benefit themselves. Double-check every detail before signing anything."
18 June 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Wong, thank you for taking the time to share this. What you’ve described is unacceptable and far from the standards we hold ourselves to. We’re investigating this with the store team to make sure it doesn’t happen again. If you need help correcting your account or have any questions, You can reach our chat support team via https://bit.ly/3C43TKN. Our team is available Monday to Friday from 8am to 10pm, and on weekends, from 9am to 8pm. -Prabhjeet
Karam was really helpful throughout the…
Karam was really helpful throughout the whole of our visit today. He explained everything clearly, made the transaction easy and a pleasure.
Thank you Karam.
18 June 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Amazing! We’re delighted to hear that Karam supported you so well throughout your visit and made everything clear and straightforward. It’s great to know the experience felt smooth and enjoyable. 🥰 -Prabhjeet
Amaan was very helpful & information on…
Amaan was very helpful & information on my options
15 June 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
This is the kind of feedback that makes us smile, Martin! We’re thrilled to know Amaan made such a strong impression. 🌟 -Veronica
Tasha was great
Tasha was great! She helped me to replace my faulty sim and also discussed upgrading my current numbers and added roaming to one of my lines for a very good price. Fantastic service!
11 June 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Stephen, a fantastic standard of customer care was delivered by Tasha to quickly replace your faulty SIM, seamlessly discuss your upgrade options, and add a great value roaming package to your line. Thank you for sharing your wonderful feedback! -Kishan
Saad was fantastic today
Saad was fantastic today! Setting up broadband has never been so straight forward. No upfront costs walk out with the device and just plug in when I get home!
He explained everything from start to finish and went well out his way to make sure I understood the process! Saad is a credit to your Three team!
Thanks again :)
10 June 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Becky, it is fantastic to hear that your home internet setup today was completely clear and stress-free. We are incredibly glad Saad could step in to break down all the details thoroughly and ensure you could get connected the second you got back. -Shivam
I felt comfortable and at ease with the…
I felt comfortable and at ease with the interaction. I upgraded my phone and was able to discuss my bill. Well done Anilraj
9 June 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi, thank you for your feedback. Glad to hear the interaction felt comfortable, with your upgrade sorted and your bill discussed clearly with Anilraj. -Suhaas
The customer service we received was…
The customer service we received was brilliant, so helpful and answered any questions. Led us to make our own decisions when we were unsure. Brilliant customer service
6 June 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Tony, thank you for sharing your experience. We are glad to hear that our team looked after you so well and provided such a positive experience. -Kishan
Helped me get set up on the new phone
6 June 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Siu, thank you for sharing your feedback, we are glad we helped you get set up on your new phone! Customer happiness is what we aim for, have a wonderful day ahead. -Shivam
Reply from Three UK - 3Store Manc. (Trafford Ctr)
That’s brilliant 🌟 Anthony, we’re delighted that Tasha provided such a warm and expert experience. -Arvind
Very good service from Anilraj
Very good service from Anilraj. Very good explanation . Thank you
3 June 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thank you, Miranta wonderful to hear that Anilraj provided such good service and clear explanations. -Ayesha
Reply from Three UK - 3Store Manc. (Trafford Ctr)
That’s incredible, Colin 🎉 Miz made a strong difference right when you needed it most. Thanks for sharing this with us ❤️ -Arvind
Saad was amazing and made upgrading so…
Saad was amazing and made upgrading so easy, he’s a credit to the company. What a guyyyy
28 May 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thank you for sharing your experience, Miss Baldwin 🙌. We’re pleased Saad was able to guide you through your upgrade seamlessly 🎉 -Neha
Eesa was very helpful and his service…
Eesa was very helpful and his service was amazing. Went through deals thoroughly and made sure to accommodate us
21 May 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thank you for the 5⭐ review, Hydar! We truly appreciate you sharing your experience, and it’s wonderful to hear that Eesa provided you with outstanding care. -Neha
Is good very much
19 May 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thank you so much for your lovely feedback, Amir! We’re delighted to hear you had such a wonderful experience with us. 😊 -Veronica
Expained everything extremely clearly
Expained everything extremely clearly
Very clear on all aspecs of the phone and the deal
Friendly and easy to talk to.
Very proffesional
Miz
19 May 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Amazing! We're thrilled to hear that our team was friendly, professional, and made everything clear about your phone and deal. Feedback like this really makes our day. ☺️ -Prabhjeet
They helped me get back into my phone
They helped me get back into my phone. Thank you to the manager
16 May 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Fantastic feedback, Jennifer 🌟 Great to know the team helped you regain access to your phone, and we appreciate the manager’s support in getting everything sorted smoothly. Thanks for sharing! -Samad
Excellent service.
Excellent service very pleasant staff member called anilraj explained everything in full very happy with my phone deal.
11 May 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thank you, Wendy! Great to hear Anilraj clearly walked you through everything and helped you choose the right phone plan. We really appreciate your kind feedback. -Suhaas
I was attended to by Karam He was…
I was attended to by Karam He was really helpful, nice and took his time to explain everything.
10 May 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Rinsola, thank you for your lovely feedback — we’re delighted to hear Karam provided such supportive and attentive service. -Shivam
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