Three UK - 3Store Leeds (Merrion Centre) Reviews 

186
TrustScore 5 out of 5

4.9

Unit 25, The Merrion Centre, LS2 8NG Leeds Merrion, Midlands, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

had a great experience at the Three UK store in Leeds. The staff were very friendly, professional, and patient throughout the whole process. They took the time to explain everything clearly and helped... See more

Company replied

Rated 5 out of 5 stars

Just wonderful! I came directly to the store because I had an awful experience with the 5G hub delivery via dpd; however, Yaseen & Awais made sure to get everything sorted right away in less than 15 m... See more

Company replied

Rated 5 out of 5 stars

I visited the store on Sunday and received outstanding service from start to finish. The store manager, Lukasz, went above and beyond to help with my enquiry. I was looking for the best internet optio... See more

Company replied

Rated 5 out of 5 stars

Very patient came in for a virus on my phone and told the advisor about the passing of my family member and he guided me in the right direction and helped me sort out my current plans. Hugely recommen... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Leeds (Merrion Centre)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 25, The Merrion Centre, LS2 8NG, Leeds Merrion, Midlands, United Kingdom

  • 01132449217

4.9

Excellent

TrustScore 5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(186)

33,395 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Upgrade

Experience great.
Both Tink and Lukasz were exceptional and very helpful.

11 out of 10

21 September 2025
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi, Colin.

Thank you for taking the time to leave this feedback. We're glad to hear that you had an excellent experience and that both Tink and Lukasz were so helpful. We appreciate you sharing your positive comments and are always working to improve our services. -Pete

Rated 5 out of 5 stars

I came in looking for an e sim awais…

I came in looking for an e sim awais and umar guided me through options and helped me find a affordable plan. Thank you v much

20 September 2025
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hello.

Thanks for your feedback. We're glad to hear that Awais and Umar were able to help you find an affordable plan and guide you through the process of getting an eSIM. We appreciate you taking the time to share your positive experience with our team. We're always working to provide the best possible service, and your review is a great help. Thanks again for your review! -Pete

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look