I had been dealing with several issues with my Three SIM, such as poor connection and slow data, even though I’m paying for a monthly contract. Thankfully, Raqeeb went above and beyond to help me sort... See more
Company replied
Location
Switch locationUnit 25 Cook Lane, The Airedale Shopping Centre, BD21 3PF Keighley, Midlands, GB
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See what reviewers are saying
Once again I’ve at a great experience with three the staff is friendly, Raqeeb sorted out my issue. Thank you Raqeeb
Company replied
I was previously paying high monthly rates with another company whilst receiving less data and minutes but the staff at Three helped me to switch seamlessly. Raqeeb was very helpful in explaining ever... See more
Company replied
I love the service at this shop, it's always great to have a shop where you can come and speak to a person.
Company replied
Company details
About Three UK - 3Store Keighley
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25 Cook Lane, The Airedale Shopping Centre, BD21 3PF, Keighley, Midlands, United Kingdom
- 01535609604
4.9
Excellent
129 reviews
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Reply from Three UK - 3Store Keighley
Thank you so much, Mrs Gee, for the fantastic 5⭐ review. It’s great to know you had an excellent experience with us. We’re always here to help. -Samad
Amazing service in this store
Amazing service in this store. Mukhtar was helpful and was super efficient with telling me the deals that were available.
6 April 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Tonu, Lovely to hear your visit went this smoothly. Mukhtar’s clear guidance and quick support with the available deals make the whole process effortless and it’s great to know that stood out to you. Thanks for sharing your experience with us! 🌟 -Arvind
Great Service
I had an excellent experience switching over to 3, and a big thank you to Raqeeb for making the whole process so smooth! I had been with my previous SIM provider for most of my life, so I was quite hesitant about changing, but Raqeeb was incredibly helpful, patient, and informative throughout. He clearly explained the benefits and helped me find a deal that suited me much better and was significantly cheaper. The transition was seamless, and I’m really glad I made the switch. Outstanding customer service—highly recommend!
25 February 2026
Unprompted review
Reply from Three UK - 3Store Keighley
That’s awesome to hear! 🎉 We’re so pleased to hear Raqeeb guided you through the switch with patience and clarity, making the transition effortless. It’s wonderful to know you found a deal that suits you better. Your feedback means a lot, and we look forward to welcoming you back! ☺️ -Prabhjeet
Went in received excellent service from…
Went in received excellent service from a lad called rakib he knew what he was doing and very well showed me a variety of phones and the features they included
25 March 2026
Unprompted review
Reply from Three UK - 3Store Keighley
We’re delighted Rakib guided you with expertise and explained the options clearly. Your feedback means a lot. -Suhaas
Customer service
Brilliant customer service . Staff are very helpful. Very knowledgeable and try to get you the best deals.
23 March 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Thank you, Omer! Hearing feedback like this truly makes our day. Our team is passionate about creating smooth, stress free experiences, and it’s fantastic to know their dedication shone through during your visit. -Manavata
I was previously paying high monthly…
I was previously paying high monthly rates with another company whilst receiving less data and minutes but the staff at Three helped me to switch seamlessly. Raqeeb was very helpful in explaining everything to the detail and taking his time to ensure i understood the information i needed. Thank you.
24 October 2025
Unprompted review
Reply from Three UK - 3Store Keighley
We’re glad the switch was smooth and Raqeeb’s guidance helped you feel confident. Thank you for choosing us. -Suhaas
I had a bit of an issue with my phone…
I had a bit of an issue with my phone and I wasnt able to understand alot of thi gs about my phone, I went into tbe store and they explained everything brilliantly
18 March 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Nothing makes us happier than fixing what matters and restoring smiles along the way, Ian. Thank you for letting us support you through it! -Ashifa
Reply from Three UK - 3Store Keighley
Hey Pamela, that’s fabulous! We’re thrilled that our team made your experience so smooth and enjoyable. ✨😊 -Veronica
Reply from Three UK - 3Store Keighley
Hi Kamar, it’s great to hear you had such a positive experience with Suliman. We appreciate you sharing the feedback and look forward to seeing you again. -Kishan
Reply from Three UK - 3Store Keighley
Hey Mahnoor, we’re thrilled to hear you had such a positive experience. Your feedback means a lot to us. -Suhaas
Reply from Three UK - 3Store Keighley
That’s fantastic to hear, Stephen! 🎉 We’re so glad you enjoyed our support. -Veronica
Reply from Three UK - 3Store Keighley
Thank you for sharing this, Caroline. Your note brings a real spark because it shows that the care and attention you received genuinely made an impression. -Manavata
Keighley store is always a store you…
Keighley store is always a store you can go for simple enquiries and the staff are always ready to help
19 February 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Yay! We absolutely love hearing this 🎉 We’re so glad the Keighley store worked out so well for you, Michael. Nothing beats walking away after receiving outstanding customer service. You’re awesome! 💗 -Kashish
Best customer service in the keighley…
Best customer service in the keighley store.
17 February 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Lynn, thank you so much for the lovely feedback! 😊 We’re thrilled to hear you received the perfect customer service experience and that our Keighley team made your visit a great one. -Ayesha
Amazing service from the lads in…
Amazing service from the lads in Keighley
16 February 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Amazing, Ryhan! We're glad to hear that our team provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
Amazing service from Mariyah
14 February 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Appreciate your feedback, Sardar 🌟 We’re glad Mariyah made your experience a positive one. -Shivam
Amazing staff and wonderful customer…
Amazing staff and wonderful customer service
10 February 2026
Unprompted review
Reply from Three UK - 3Store Keighley
What a sweet 5⭐ rating, Gloria! We’re truly heartened to know this has been your experience with our staff. Wishing you a bright and joyful day ahead! 🌸 -Ayesha
Absolutely fabulous
Absolutely fabulous. Cracking lad and banging service. Very very very helpful.
10 February 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Carl, brilliant to hear such positive feedback 🎉. We’re glad the support felt spot on and that the service made a real difference💙. Your words show the great energy and effort being put in 🙌. -Shivam
I enjoyed the customer service and they…
I enjoyed the customer service and they helped me with my problem really quick
10 February 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hey Eron, that’s awesome! We’re glad you had a positive experience. Thank you for this amazing 5⭐ review! -Veronica
Amazing service from Sulimam than you
Amazing service from Sulimam than you
9 February 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hey Graham, it's great to hear that Sulimam made the process quick and easy for you. Thanks for the awesome 5 ⭐ review! -Afaq
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