Walked in Harrow Store today and was served by the Store Manager Constantin. Both me and my partner were interested in upgrading our plans and purchasing a new phone alongside it. Excellent and fast s... See more
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I had a great experience while encountering today at Three store Harrow. The person helping me was Kavita and she is wonderful at what she does. I had some issues with the account and how efficiently... See more
Company replied
The staff Ali was very informative and helpful. He helped understand all my queries with patience and with all the information. His suggestions were very helpful in buying the contract for my new... See more
Company replied
Best customer service I have ever received. Noor helped me not only fix the issue with my number but also showed me all the possibilities Three has to offer. I am sincerely pleased with the customer s... See more
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Company details
About Three UK - 3Store Harrow
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, 46 St Anne's Road, HA1 1LA, Harrow, London, United Kingdom
- 02088613740
4.8
Excellent
120 reviews
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Farah is the best assistant she is very…
Farah is the best assistant she is very friendly and so helpful..nice to speak with you
13 October 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hi Cristina, thank you for sharing your experience. We're pleased to hear Farah provided excellent support and made the process easy and enjoyable.
Three Social Media Team
Kavita was great on explaining…
Kavita was great on explaining everything to us. Thank you didi.
7 October 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Thanks for sharing your experience, Daniel! 🌟 We are absolutely delighted that Kavita's exceptional guidance made everything so easy and stress-free for you. ✨ – Three Social Media Team
Kavita was really helpful and loved her…
Kavita was really helpful and loved her service as well as ali help us too.Thank you guys🫶
7 October 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hey Asha, we're delighted to hear Kavita and Ali provided such a positive experience. It's great to know you were happy with the support you received and enjoyed the service. Thank you for sharing your feedback! 😊💚
-Three Social Media Team.
it was good and good customer service
it was good and good customer service
1 October 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hi Gajanan, thank you for sharing this amazing 5⭐ review. We're delighted to know you had such a positive experience with us.
Three Social Media Team
Kavita was very good she helped to set…
Kavita was very good she helped to set up my new account. Very friendly and helpful staff also knowledgeable I will highly recommend her services an asset to Three company.
29 September 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hi there, thank you for your review. We're delighted to hear Kavita made getting your new account set up straightforward and provided such knowledgeable support throughout your visit.— Three Social Media Team
Kavita was really good
Kavita was really good. She was very helpful and friendly she is a great asset for the company. Super happy with her.
16 September 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hi Fenil, it’s lovely to know Kavita made your interaction feel welcoming and left you with such a strong impression. We’re grateful for the recognition you’ve shared of her contribution to the team. — Three Social Media Team
Kavita Mam Is very Friendly and Good…
Kavita Mam Is very Friendly and Good service and I feel like I talked my Family member And she's service and explanation is very good and very Brilliant Thak you so much Kavita Mam
16 September 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hello Aadesh, we’re happy Kavita made you feel comfortable and provided clear, helpful assistance. Thank you for the 5 ⭐ rating. - Three Social Media Team
Sak was too friendly and had very nice…
Sak was too friendly and had very nice customer service. Thank you!!!
14 September 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hi Panchal, thank you for sharing this amazing 5⭐ review. It's wonderful to hear Sak made such a positive impression and provided an experience worth recognising.
Three Social Media Team
Is was so perfect so helpful overall…
Is was so perfect so helpful overall good experience
13 September 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hi Jay, thank you for sharing this amazing 5⭐ review. It's great to know the support provided helped make your experience such a positive one. We appreciate your feedback.
Three Social Media Team
Excellent service from Saadat billing…
Excellent service from Saadat billing issue resolved like a cake walk.
3 September 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hi Ankur, thank you for sharing your feedback. It's wonderful to know Saadat was able to bring everything to a positive outcome. We appreciate you taking the time to recognise their efforts. 💜
Three Social Media Team
What’s an advisor Sadat is banging
What’s an advisor Sadat is banging , explained everything in right manner.
5 September 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Thanks a ton for the ⭐⭐⭐⭐⭐ review, Milankumar! Sadat really nailed it by explaining everything so clearly. We look forward to serving you again! 😊 — Three Social Media Team
Kavita is very nice supportive
Kavita is very nice supportive. Helped me so much today much appreciated
7 September 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hey Sneh, we're glad to hear Kavita was able to provide the support you needed and make such a positive difference to your day. Thank you for the feedback. 😊💚
-Three Social Media team.
Brilliant Ali
2 September 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Woohoo 🎉 Subramaniam, short and sweet, but it says everything about Ali 💙
- Three Social Media Team
It Looks some inner side individuals ruin…
Looks some inner side individuals ruin the reputation of this gigantic company: my son wanted to upgrade his contract, he was deceived by them, and send him sperate new phone contract whit IPhone 17 max , £35 a month for 3 years contract, once they delivered the IPhone phone, immediately after 5 minutes he received a call from them saying that, it was a mistake the IPhone 17 didn’t belong to this contract, please I want to collect it, as my son works, he was not at home, he calls his mum and tells her, to give the phone back to the Three delivery guy, the door after 5 minutes knocks and someone is asking for the delivery ( IPhone 17) and collects it and go!
My son told me Dady I wanted to upgrade my contract now things looks completely different.
I contacted the customer service, I was told they will investigate! And it will take 5 to 7 days, After a day they said’ the one who collected the Phone 17Max from your home , doesn’t belong to us and we don’t know who that was!!!
So, now my so is paying £33 a month for 3 years, I didn’t report it yet to crime stoppers or Fraud Action, will do in due course.
So, be careful with The Three network staff, there are scammers within the once trusted company and aiming to scum you!!!
I will never trust to call and upgrade via phone again
16 July 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hi Khaled, we're sorry to hear about this experience. We can understand how concerning and frustrating it must be for both you and your son, particularly after agreeing to an upgrade and then being told the device had been collected, only to later be advised that the person who took it wasn't associated with us.
As this has already been raised and is being investigated, we'd recommend continuing to work with our Customer Relations Team, who'll be best placed to review the account history, the upgrade journey and the findings of any investigation already carried out. You can contact them here: https://bit.ly/3uJlOrF.
We appreciate the seriousness of the concerns you've raised and are sorry to hear this has left your family feeling this way. The team will be able to review the details available and provide further guidance on the next steps.—Shivam
Very good experience with sara
Very good experience with sara , she is a very helpful full …
28 August 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hi there 💙 What a wonderful message, it's great to see Sara's support being recognised 😊
– Three Social Media Team
Amazing customer service
Amazing customer service By Ali in harrow branch he was very helpful and sorted the issue so quickly and given us an Amazing deal.
21 August 2026
Unprompted review
Reply from Three UK - 3Store Harrow
We appreciate your feedback, Sulman. It’s great to hear Ali resolved everything fast and helped you walk away with a strong offer. — Three Social Media Team
Excellent service from Ahmed
Excellent service from Ahmed. He explained everthing fully was polite snd courtious and very helpful.
17 August 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Thank you, Jennifer! 🎉 We're glad Ahmed gave you such clear guidance and made everything simple. Your feedback means a lot, and we're pleased your visit left you feeling confident and supported. 😇 - Three Social Media Team
Hello I have a good experience and Mr
Hello I have a good experience and Mr. Ali will full support to me and given the good guidance about the broadband.
Thank you so much Ali and Three
6 August 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Thanks for this fantastic review, Jenish! We’re thrilled to hear Mr. Ali provided excellent support and guided you to the broadband. – Three Social Media Team
Ali was exceptional with his service
Ali was exceptional with his service. He's good with communication and he's very helpful with the plans what's good for me.Best Customer service.
6 August 2026
Unprompted review
Reply from Three UK - 3Store Harrow
Hey Digubha, it’s wonderful to hear that Ali delivered such a standout experience. Your kind words really mean a lot to us! 😊
-Three Social Media Team.
Billing Issue.
I have got an issue regarding my plan and faced a financial issue for billing section. I came to Three Store at Harrow Town Centre and got it resolved within a few minutes by Mr. SAADIT.
31 July 2026
Unprompted review
Reply from Three UK - 3Store Harrow
That’s fabulous, Suraj! We’re delighted to hear that Mr. Saadit provided outstanding support and made your experience seamless. Delivering excellence in every interaction is always our priority. – Three Social Media Team
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