Three UK - 3Store Glasgow (Parkhead) Reviews 

212
TrustScore 5 out of 5

5.0

110 (unit 11a) Forge Shopping Centre, 1221 Gallowgate, G31 4EB Glasgow, North, GB


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Rated 5 out of 5 stars

I visited Forge store and had a good customer service from Ms Carys. She appears knowledgeable with different phones. I which help me make decisions on what phone to upgrade from my Sumsang Utra 2.

Company replied

Rated 5 out of 5 stars

Murray helped me sort out my contracts, he helped me after another shop wouldn’t, very helpful young man

Company replied

Rated 5 out of 5 stars

Tarih ( not sure if that's how he spells his name) was soo supper helpful, listened, acted ...and solved issues .. Honestly I was soo close to leaving 3 mobile after all the contracts end in Ju... See more

Company replied

Rated 5 out of 5 stars

Wanted to get some information on how to backup my WhatsApp when transferring to a new phone and Tahir gave me all the info I needed. Very helpful...

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Parkhead)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 110 (unit 11a) Forge Shopping Centre, 1221 Gallowgate, G31 4EB, Glasgow, North, United Kingdom

  • 01415542081

5.0

Excellent

TrustScore 5 out of 5

212 reviews

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5.0

All reviews

(212)

33,661 reviews in the last 12 months

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Rated 5 out of 5 stars

Murray helped me set my phone up and…

Murray helped me set my phone up and made it easy to deal with, I left and came back and my phone was done

18 September 2026
Unprompted review
Three UK - 3Store Glasgow (Parkhead) logo

Reply from Three UK - 3Store Glasgow (Parkhead)

Aw, we’re so glad Murray gave you the best support, Jackie! Big thanks from our side. 😄— Three Social Media Team

Rated 5 out of 5 stars

Murray helped me sort out my contracts

Murray helped me sort out my contracts, he helped me after another shop wouldn’t, very helpful young man

17 September 2026
Unprompted review
Three UK - 3Store Glasgow (Parkhead) logo

Reply from Three UK - 3Store Glasgow (Parkhead)

Hello Elizabeth, we're pleased Murray was able to assist and get everything sorted for you. Thank you for your 5 ⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Good service

I had a lot of bother with my phone and Tahir fixed it for me and showed me what to do in future

13 September 2026
Unprompted review
Three UK - 3Store Glasgow (Parkhead) logo

Reply from Three UK - 3Store Glasgow (Parkhead)

Hey Edward, you've just made our day ✨ It's wonderful to hear Tahir could get your phone issue sorted while taking the time to show you how to handle it in the future. Thanks for sharing such lovely feedback 💙
Three Social Media Team

Rated 5 out of 5 stars

I visited Forge store and had a good…

I visited Forge store and had a good customer service from Ms Carys. She appears knowledgeable with different phones. I which help me make decisions on what phone to upgrade from my Sumsang Utra 2.

11 September 2026
Unprompted review
Three UK - 3Store Glasgow (Parkhead) logo

Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Njeri, thank you for your review. Carys’ knowledge of the phones available at Forge gave you useful support when choosing your next device, and we’re pleased you found the experience valuable. — Three Social Media Team

Rated 5 out of 5 stars

Very helpful service from Tahir

Very helpful service from Tahir, helped me get set up with the new phone and made it very easy.

8 September 2026
Unprompted review
Three UK - 3Store Glasgow (Parkhead) logo

Reply from Three UK - 3Store Glasgow (Parkhead)

Hey Nabil, you've just made our day ✨ It's wonderful to hear Tahir helped get your new phone set up and made everything easy to follow along the way. Thanks for sharing the love 💙
Three Social Media Team

Rated 5 out of 5 stars

Got a new phone deal from Tahir and was…

Got a new phone deal from Tahir and was very happy with the deal provided

8 September 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Thanks for this fantastic review, Alexander! We’re thrilled to hear Tahir provided excellent support and guided you to the best deal. - Three Social Media Team

Rated 5 out of 5 stars

Alistair settled my nerves straightaway…

Alistair settled my nerves straightaway and put me at ease. 10/10

7 September 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

This is exactly the kind of service we love to deliver, Tracey! 💖 Ensuring our customers feel genuinely looked after and relaxed is always our top priority, and Alistair hit the mark perfectly. ✨ – Three Social Media Team

Rated 5 out of 5 stars

Really friendly and efficient service

Really friendly and efficient service

5 September 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Naomi, what a lovely comment to receive. We're pleased everything went smoothly and made for such a positive experience. 💜

Three Social Media Team

Rated 5 out of 5 stars

Tahir helping

Tahir Very helpful and explained everything in very logical manner, very kind and cool people, amazing guy

5 September 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hey David, thank you for the fantastic 5⭐ review! 🌟 We're delighted to hear that Tahir provided such an outstanding experience and made everything easy to understand.-Three Social Media Team

Rated 5 out of 5 stars

Tahir helped me choose a new phone for…

Tahir helped me choose a new phone for my wife and found a deal that was the same price as a lower model but still significantly better so im very happy. Good value for money.

5 September 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Morteza, thank you so much for the 5-star review! 😊 We are thrilled to hear that Tahir helped you find such a great deal and a better phone for your wife. Getting good value for your money is always a win! 😄 -Three Social Media Team

Rated 5 out of 5 stars

Wanted to get some information on how…

Wanted to get some information on how to backup my WhatsApp when transferring to a new phone and Tahir gave me all the info I needed. Very helpful...

5 September 2026
Unprompted review
Three UK - 3Store Glasgow (Parkhead) logo

Reply from Three UK - 3Store Glasgow (Parkhead)

Thanks for this amazing 5⭐ review, Marie. We really appreciate you taking the time to send this over to us! Great work Tahir🎉 -Three Social Media Team

Rated 5 out of 5 stars

Francis great everything done quickly…

Francis great everything done quickly and informed me of everything made it easy

24 August 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Theresa, it’s great to know Francis made sure you had the details you needed and helped everything feel simple and well organised. — Three Social Media Team

Rated 5 out of 5 stars

Phone kept playing up cause of all…

Phone kept playing up cause of all these dodgy apps but came to the 3 shop and got it all deleted by Tahir so my phone feels brand new.

18 August 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Kenneth, we appreciate your feedback. It’s great to know Tahir managed to remove the problematic apps and restore your device’s performance. Please feel free to reach out if you need further assistance.
– Three Social Media Team

Rated 5 out of 5 stars

Alastair was very helpful &…

Alastair was very helpful & knowledgeable

14 August 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

That’s wonderful to hear, Pauline 🌟 We're delighted Alastair's expertise and attentive care stood out 💙

- Three Social Media Team

Rated 5 out of 5 stars

Alastair was very pleasant and helpful

Alastair was very pleasant and helpful, looked through all the options and helped us find the best 1 for us

13 August 2026
Unprompted review
Three UK - 3Store Glasgow (Parkhead) logo

Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Arran, thank you for taking the time to recognise Alastair. His guidance while exploring the available choices helped you find an option suited to you both — Three Social Media Team

Rated 5 out of 5 stars

Frances was fantastic and so efficent

13 August 2026
Unprompted review
Three UK - 3Store Glasgow (Parkhead) logo

Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Maggie, thank you for sharing your feedback with us. We are absolutely delighted to hear that Frances provided such fantastic and swift support during your experience.— Three Social Media Team

Rated 5 out of 5 stars

I am happy with the service I have got…

I am happy with the service I have got today.

13 August 2026
Unprompted review
Three UK - 3Store Glasgow (Parkhead) logo

Reply from Three UK - 3Store Glasgow (Parkhead)

Hey Hatim! We’re thrilled to hear you’re happy with the service you received today. 😊 Thanks a ton for sharing the good vibes with us! — Three Social Media Team

Rated 5 out of 5 stars

I had a lot of bother with my phone and…

I had a lot of bother with my phone and Tahir got rid of the apps that were causing the problem 👍

8 August 2026
Unprompted review
Three UK - 3Store Glasgow (Parkhead) logo

Reply from Three UK - 3Store Glasgow (Parkhead)

Hi Diane, we're glad Tahir was able to sort out the issue and get your phone running properly again. – Three Social Media Team

Rated 5 out of 5 stars

My phone started glitching out and I…

My phone started glitching out and I took it to the shop, Tahir sorted it out for me and gave me advice on how to stop the problem from coming back, much appreciated.

4 August 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Parkhead)

Wow, Robert! Your review is next level awesome! 🎉 Huge shout out to Tahir for fixing the glitch and making it a great experience. 😉 — Three Social Media Team

Rated 5 out of 5 stars

I wasn’t able to receive calls so I…

I wasn’t able to receive calls so I went to the three store and Tahir was very helpful, he fixed my settings and sorted the problem out for me.

3 August 2026
Unprompted review
Three UK - 3Store Glasgow (Parkhead) logo

Reply from Three UK - 3Store Glasgow (Parkhead)

Thank you for the 5⭐ review, Thomas! We truly appreciate you sharing your experience, and it’s wonderful to hear that Tahir provided you with outstanding care. – Three Social Media Team

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