Three UK - 3Store Glasgow (Fort) Reviews 

126
TrustScore 5 out of 5

4.9

Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY Glasgow, North, GB


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Rated 5 out of 5 stars

Michal was amazing at his job made everything so easy nothing he couldn’t do made the experience a pleasure instead of hard work. I am so pleased I come out into swap over. Michael should be a very va... See more

Company replied

Rated 5 out of 5 stars

Fahz in Glasgow Fort was fantastic. Patient, knowledgable and spoke us through our best options. Came in for advice, left with a phone and a tablet.

Company replied

Rated 5 out of 5 stars

Upgraded my phone with Barry, and he was nothing but helpful and full of knowledge. I've not had a new phone in years and he was able to answer all my questions and concerns. Would highly recommend hi... See more

Company replied

Rated 5 out of 5 stars

Barry was very helpful today with upgrading my device. He made me feel comfortable and explained all options clearly and answered all questions I had asked. Happy with the service and support I receiv... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Fort)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY, Glasgow, North, United Kingdom

  • 01417716648

4.9

Excellent

TrustScore 5 out of 5

126 reviews

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4.9

All reviews

(126)

30,356 reviews in the last 12 months

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Rated 5 out of 5 stars

Kaylyn was very helpful and explained…

Kaylyn was very helpful and explained everything fully and easily!!

2 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi Jess, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Kaylyn could make your experience smooth and enjoyable. – Three Social Media Team

Rated 5 out of 5 stars

In store purchase

Lori helped us sort out our daughter's phone for her birthday. She had great knowledge and was very helpful!

1 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi there, it's wonderful to hear Lori guided you smoothly while sorting your daughter’s phone for her celebration. - Three Social Media Team

Rated 5 out of 5 stars

Kaylyn has been great

Kaylyn has been great, very patient and friendly. Wonderful and quick trip

1 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for sharing, Oliwia! Hearing that Kaylyn gave you such fantastic and friendly support truly makes our day. 🥰 — Three Social Media Team

Rated 5 out of 5 stars

Fahz in Glasgow Fort was fantastic

Fahz in Glasgow Fort was fantastic. Patient, knowledgable and spoke us through our best options. Came in for advice, left with a phone and a tablet.

1 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi Donnamarie, thank you for checking in about your experience with Fahz at Glasgow Fort. We are delighted that his deep expertise and calm approach helped you select the perfect mobile setup. — Three Social Media Team

Rated 5 out of 5 stars

Spoke with David in the fort branch…

Spoke with David in the fort branch couldn't be any more helpfully highly recommend

31 July 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hey Dawn! Boom! 💥 David totally nailed it today at the Fort branch, and we’re glad you’re all sorted — Three Social Media Team

Rated 5 out of 5 stars

The employee I was speaking to was…

The employee I was speaking to was lovely. Very knowledgable

28 July 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Hi Stevie, we appreciate you taking the time to leave this review. It’s great to know the team member you spoke with provided helpful and informed assistance. Your feedback means a lot to us.
– Three Social Media Team

Rated 5 out of 5 stars

Michal was amazing at his job made…

Michal was amazing at his job made everything so easy nothing he couldn’t do made the experience a pleasure instead of hard work. I am so pleased I come out into swap over. Michael should be a very valid employee.

25 July 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey Ashleigh, it is brilliant to hear that Michal made your switch completely effortless and a true pleasure. We are delighted your transition was such a smooth experience, and we appreciate you sharing your wonderful feedback with us. — Three Social Media Team

Rated 5 out of 5 stars

Excellent service from David

Excellent service from David, customer advisor

23 July 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey Jan, thanks for sharing your feedback. We’re really glad to hear David provided such helpful support throughout your experience 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Fraser was extremely helpful and sorted…

Fraser was extremely helpful and sorted allof my issues very promptly. Excellent customer service.

23 July 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi Leeanne, we’re glad Fraser got everything sorted quickly and made things easy for you – Three Social Media Team

Rated 5 out of 5 stars

Quick

Quick, to the point service. Solved my issue with ease. Kaylyn was great

23 July 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi Graham, we love how prompt and direct Kaylyn was in sorting everything for you effortlessly! — Three Social Media Team

Rated 5 out of 5 stars

David was super helpful!

David was super helpful. Made the experience of getting a new phone really simple but also helped me understand all of my options. Thanks for all your help!

6 July 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Yay, Sophie! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. David is truly awesome! 😎 — Three Social Media Team

Rated 5 out of 5 stars

Kendal was extremely helpful and would…

Kendal was extremely helpful and would highly recommend her to customers in future.
Lynn Gibb

5 July 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Your shout‑out is WOW ✨ Lynn. We’re delighted Kendal’s attentive support earned your recommendation and such high praise 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Kaylyn was very helpful

Kaylyn was very helpful. She took time to explain the products we were looking for at buying.

5 July 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

That’s impressive, Stephen 🎯 We’re delighted Kaylyn shared clear guidance and took the time to help you explore the right options 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Upgraded my phone with Barry

Upgraded my phone with Barry, and he was nothing but helpful and full of knowledge. I've not had a new phone in years and he was able to answer all my questions and concerns. Would highly recommend him to friends and family. Also got me my perfect contact.

3 July 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Fort)

Natacha, we love hearing this. Barry delivered the support you needed, made the upgrade feel simple, and helped you choose a contract that suits you perfectly. Thanks for sharing your experience with us.
— Three Social Media Team

Rated 5 out of 5 stars

Excellent service from Kendall

Excellent service from Kendall, very knowledgable and helped me with my new phone Thank you

2 July 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi there. Thank you for sharing your experience. We are so glad that Kendall could use their knowledge to guide you smoothly through setting up your new phone.— Three Social Media Team

Rated 5 out of 5 stars

Barry was very helpful today with…

Barry was very helpful today with upgrading my device. He made me feel comfortable and explained all options clearly and answered all questions I had asked. Happy with the service and support I received throughout.

21 June 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

That’s impressive, Nat 🎯 it is wonderful that Barry provided such clear, expert options and steady support to handle your device upgrade smoothly 🌸 -Arvind

Rated 5 out of 5 stars

Excellent service today from Barry in…

Excellent service today from Barry in the The Fort , really helpful and so friendly . Sorted everything out . Would highly recommend going to see him

21 June 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi Sharon. It is wonderful to hear that Barry at our store in The Fort took such great care of you and got everything sorted out with such a friendly attitude. We really appreciate your recommendation, and thank you for taking the time to share your excellent experience. -Shivam

Rated 5 out of 5 stars

Great customer service

Great customer service, very helpful in store

19 June 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi, Dana. We’re really pleased to hear that the in‑store team provided such friendly and supportive service. 😇 -Prabhjeet

Rated 5 out of 5 stars

Great team

Great team , customer friendly, best experience with three glasgow fort team, i have got my deal on best value.

19 June 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi, Harvinder! We’re delighted to hear that the Glasgow Fort team made your visit so positive and welcoming. 😇 -Prabhjeet

Rated 5 out of 5 stars

Super easy process

Super easy process. Everything explained so easy!

18 June 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Boom 💥 Lauren, we're thrilled that our team made the process so smooth and kept everything perfectly clear 🚀 -Arvind

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