Three UK - 3Store Glasgow (Fort) Reviews 

137
TrustScore 5 out of 5

4.9

Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY Glasgow, North, GB


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Rated 5 out of 5 stars

Michal was amazing at his job made everything so easy nothing he couldn’t do made the experience a pleasure instead of hard work. I am so pleased I come out into swap over. Michael should be a very va... See more

Company replied

Rated 5 out of 5 stars

I came to Three at Glasgow Fort for window shopping and I was served by David. He is very knowledgeable and a good salesman. I ended up buying a tablet in less than twenty minutes. Kudos 👏

Company replied

Rated 5 out of 5 stars

Fahz in Glasgow Fort was fantastic. Patient, knowledgable and spoke us through our best options. Came in for advice, left with a phone and a tablet.

Company replied

Rated 5 out of 5 stars

Excellent service by David. Thanks so much for your help and explaining all the new options for me. I’m really pleased with my new iPhone

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Fort)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY, Glasgow, North, United Kingdom

  • 01417716648

4.9

Excellent

TrustScore 5 out of 5

137 reviews

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4.9

All reviews

(137)

30,674 reviews in the last 12 months

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Rated 5 out of 5 stars

Kendall was great

Kendall was great, explained everything well and sorted out my new phone with no issues.

5 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for the great review, Bryan! We’re thrilled to hear you got your new phone sorted with fantastic support from Kendall. – Three Social Media Team

Rated 5 out of 5 stars

Barry was great from start to finish it…

Barry was great from start to finish it was such a breeze and got my contact changed over very quickly and smoothly, knew what he was talking about! Thanks Barry :)

4 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Amazing to hear, Hayley! It’s great to hear Barry provided such an efficient and seamless experience. Thank you for sharing your feedback. ✨ – Three Social Media Team

Rated 5 out of 5 stars

Kendall made my experience straight…

Kendall made my experience straight forward and she was very nice to deal with.

4 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for this fantastic review, Hugh! We’re thrilled to hear Kendall provided excellent support. – Three Social Media Team

Rated 5 out of 5 stars

Really helpful

Kendall was really helpful, explained all packages well & great customer service

4 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thank you for sharing this amazing 5⭐ review, Leigh. We’re glad Kendall guided you through the options clearly and made your visit straightforward.
— Three Social Media Team

Rated 5 out of 5 stars

Kendal

Kendal, very understanding, good help and communication, respectful

4 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey Basma, we’re thrilled to hear that Kendal provided such great support. Thank you for taking the time to share your experience with us 😊
Three Social Media Team

Rated 5 out of 5 stars

David

David, great customer service

4 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

That’s brilliant 🌟 Caps, David's expertise and supportive approach clearly made a great impression 💙

- Three Social Media Team

Rated 5 out of 5 stars

Nice and easy quick polite service…

Nice and easy quick polite service happy with it bought 2 phone contracts was that good 👍

4 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi Mel, thanks for the lovely review. We’re delighted to hear that you have received top tier assistance with a quick, warm approach, and it’s great to know you felt confident enough to take out two contracts.
– Three Social Media Team

Rated 5 out of 5 stars

Fantastic Service

I came to Three at Glasgow Fort for window shopping and I was served by David. He is very knowledgeable and a good salesman. I ended up buying a tablet in less than twenty minutes. Kudos 👏

3 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Your shout‑out is WOW 🎯 Jamil. We’re overjoyed David’s expert guidance at our Glasgow Fort store turned a browse into a brilliant choice, and your kudos say it all 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Great service

Great service, Michael took his time and was absolutely amazing!!

3 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey Chelsea. We're glad that Michael made everything easier for you, and we truly appreciate you taking a moment to share your feedback. 😊 - Three Social Media Team

Rated 5 out of 5 stars

Excellent service by David

Excellent service by David. Thanks so much for your help and explaining all the new options for me. I’m really pleased with my new iPhone

3 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi, Claire. We're thrilled to hear that David provided you with such excellent service during your visit. Getting a new phone is exciting, and we're glad he took the time to explain your upgrade options. 🥰 Three Social Media Team

Rated 5 out of 5 stars

David

It was good David was so helpful and made my experience good

3 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thank you, Ellys. We’re delighted David provided friendly assistance and helped create a pleasant experience for you. – Three Social Media Team

Rated 5 out of 5 stars

Kaylyn was very helpful and explained…

Kaylyn was very helpful and explained everything fully and easily!!

2 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi Jess, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Kaylyn could make your experience smooth and enjoyable. – Three Social Media Team

Rated 5 out of 5 stars

In store purchase

Lori helped us sort out our daughter's phone for her birthday. She had great knowledge and was very helpful!

1 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi there, it's wonderful to hear Lori guided you smoothly while sorting your daughter’s phone for her celebration. - Three Social Media Team

Rated 5 out of 5 stars

Kaylyn has been great

Kaylyn has been great, very patient and friendly. Wonderful and quick trip

1 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for sharing, Oliwia! Hearing that Kaylyn gave you such fantastic and friendly support truly makes our day. 🥰 — Three Social Media Team

Rated 5 out of 5 stars

Fahz in Glasgow Fort was fantastic

Fahz in Glasgow Fort was fantastic. Patient, knowledgable and spoke us through our best options. Came in for advice, left with a phone and a tablet.

1 August 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi Donnamarie, thank you for checking in about your experience with Fahz at Glasgow Fort. We are delighted that his deep expertise and calm approach helped you select the perfect mobile setup. — Three Social Media Team

Rated 5 out of 5 stars

Spoke with David in the fort branch…

Spoke with David in the fort branch couldn't be any more helpfully highly recommend

31 July 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey Dawn! Boom! 💥 David totally nailed it today at the Fort branch, and we’re glad you’re all sorted — Three Social Media Team

Rated 5 out of 5 stars

The employee I was speaking to was…

The employee I was speaking to was lovely. Very knowledgable

28 July 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi Stevie, we appreciate you taking the time to leave this review. It’s great to know the team member you spoke with provided helpful and informed assistance. Your feedback means a lot to us.
– Three Social Media Team

Rated 5 out of 5 stars

Michal was amazing at his job made…

Michal was amazing at his job made everything so easy nothing he couldn’t do made the experience a pleasure instead of hard work. I am so pleased I come out into swap over. Michael should be a very valid employee.

25 July 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey Ashleigh, it is brilliant to hear that Michal made your switch completely effortless and a true pleasure. We are delighted your transition was such a smooth experience, and we appreciate you sharing your wonderful feedback with us. — Three Social Media Team

Rated 5 out of 5 stars

Excellent service from David

Excellent service from David, customer advisor

23 July 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey Jan, thanks for sharing your feedback. We’re really glad to hear David provided such helpful support throughout your experience 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Fraser was extremely helpful and sorted…

Fraser was extremely helpful and sorted allof my issues very promptly. Excellent customer service.

23 July 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi Leeanne, we’re glad Fraser got everything sorted quickly and made things easy for you – Three Social Media Team

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