Stopped in to get a new SIM and adjust our current plans. Lee was top notch, making sure everything worked, answering my questions, all of it. Went very smooth. Could've done it online but Lee made i... See more
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See what reviewers are saying
Was served by dec when buying home broadband he made everything very easy for me and explained everything perfectly
Company replied
Went in to understand their broadband options and were quickly attended to. Zobia offered advice and thoroughly explained what they offered, being friendly and informative. We were able to find a cont... See more
Company replied
⭐⭐⭐⭐⭐ I had an excellent experience at Three thanks to Zobia. She was extremely attentive, patient, and understanding throughout the whole process of setting up my new WiFi. She took the time t... See more
Company replied
Company details
About Three UK - 3Store Glasgow Buchanan Street
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
55-56 Buchanan Street, G1 3JL, Glasgow, North, United Kingdom
- 01412484267
4.9
Excellent
103 reviews
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I could've done it online, but I prefer real life
Stopped in to get a new SIM and adjust our current plans. Lee was top notch, making sure everything worked, answering my questions, all of it. Went very smooth. Could've done it online but Lee made it a much simpler and straightforward experience.
20 August 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hi David, thank you for such brilliant feedback. We’re really pleased to hear that Lee delivered top tier assistance by helping you with all your queries and getting your new SIM and plan sorted without any hassle.
— Three Social Media Team
Barry was class got me sorted in no time
Barry was class got me sorted in no time
17 August 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hi Gavin. It is brilliant to hear that Barry looked after you so well and got everything sorted out so quickly. Thank you for taking the time to highlight his top-tier service.— Three Social Media Team
Amber was absolutely great
Amber was absolutely great, made everything very straight forward
17 August 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hi there, thanks for the brilliant 5⭐ review. We’re delighted to hear that Amber provided excellent support and kept everything clear and seamless throughout.
‑Three Social Media Team
Was served by dec when buying home…
Was served by dec when buying home broadband he made everything very easy for me and explained everything perfectly
17 August 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thanks for your kind words, Emma. We’re pleased to know Dec made the broadband process effortless and gave you all the information you needed. 🌟 — Three Social Media Team
great service
11 August 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thank you, Lucy, for your 5 star review. We’re delighted to hear that you had a wonderful experience 😊 - Three Social Media Team
The experience was amazing
The experience was amazing. Amber was incredibly helpful and professional. It made my decision easy!
8 August 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hi Annette, thank you for sharing your experience. We are glad to hear that Ant looked after you so well and provided such great support during your interaction.— Three Social Media Team
Simple process and great staff!
It was a smooth process throughout and staff were very nice and welcoming!
3 August 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
We appreciate your fantastic 5⭐ review, Loren. It’s wonderful to hear the process was seamless and the staff made you feel welcomed from start to finish.
— Three Social Media Team
Barry was brilliant at helping me out…
Barry was brilliant at helping me out today. I’ve been stressed at sorting out an upgrade for ages and he was really patient with me. Great customer service and he massively helped me out! Thanks so much Barry! Amy
31 July 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hi Amy, thank you for sharing your experience with Barry today. We are so glad his patience made your upgrade stress-free and that you received such great care. — Three Social Media Team
Dec and Paris very helpful
Dec and Paris very helpful. Dec got me sorted with new phone and 5G wireless. Came in after the weekend and Paris was efficient at transfering all the data from old shattered phone, saving me a lot of time and trouble. Exellent staff and service. Top marks.
6 July 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Brilliant 5⭐ feedback, Jamie! Dec and Paris clearly made your upgrade effortless from start to finish. We’re thrilled their support left such a strong impression. Thanks for letting us know! 🙌💙
— Three Social Media Team
Reply from Three UK - 3Store Glasgow Buchanan Street
Hello James, it is wonderful to hear that you received such exceptional assistance from Lee during your interaction. — Three Social Media Team
Very friendly and helpful staff
5 July 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hey there, we’re so glad you’re happy with our service, thank you so much for the ⭐⭐⭐⭐⭐ review! — Three Social Media Team
Had a very good experience with one of…
Had a very good experience with one of the employees Luke! He was very friendly and sorted everything for me!
28 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thanks a ton for your review, Maya! Luke really nailed it, and we look forward to serving you again. ☺️
— Three Social Media Team
A big Thank you to paris.
A big Thank you to paris.
Great help and easy to speak to.
Five stars *****
26 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hello David, we’re really pleased to hear Paris made everything clear and comfortable for you. - Three Social Media Team
Had some very specific questions…
Had some very specific questions regarding home broadband and the advice and guidance was informed and helpful. Brilliant customer service.
19 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
That’s fabulous, Craig! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5⭐ review! -Neha
⭐⭐⭐⭐⭐ Thanks to Zobia!
⭐⭐⭐⭐⭐
I had an excellent experience at Three thanks to Zobia. She was extremely attentive, patient, and understanding throughout the whole process of setting up my new WiFi. She took the time to explain everything clearly, answered all of my questions, and made sure everything was sorted properly before I left.
Her friendly attitude and willingness to help made what could have been a stressful process very straightforward and hassle-free. The customer service she provided was outstanding, and I really appreciated the effort she put in to ensure I got the right solution for my needs.
Thank you, Zobia, for your excellent service – you’re a real credit to the Three team!
17 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
That’s brilliant 🌟 Realistic, we are glad Zobia provided such expert attention and clear guidance to get your new WiFi sorted smoothly. Our team is thrilled to know her spot-on support left such a strong impression 💛 -Arvind
Tia was exceedingly patient and…
Tia was exceedingly patient and helpful. She sorted out the 3 different problems. She was very pleasant.
16 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hi Martin, we are delighted to hear about your positive experience. It is great to know that Tia provided such superb and comforting support while successfully resolving all of your separate technical matters during your interaction. -Shivam
Positive interaction with salesperson…
Positive interaction with salesperson Zobia -confident, polite, professional, good explanation as to why previously unnecessary upgrade was wholly necessary. An asset to the team.
16 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thank you for sharing this feedback, James! We’re glad Zobia made the upgrade process smooth and easy for you. 😊 -Veronica
Zobia Excellent insight
Zobia Excellent insight. Clear, concise, and very informative
15 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thank you for your feedback, Javid! We’re pleased that Zobia was able to sort things out for you so efficiently. ✨ -Veronica
Zobia very friendly service 💯✌🏻
15 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Wow, Shabir! It feels incredible to know Zobia made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet
The service person Zobia in Glasgow…
The service person Zobia in Glasgow Buchanan Street explained the process of my purchase clearly and succinctly. She was very friendly and helpful.
15 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Fantastic to know 🌟 Katrina. Zobia delivered clear and precise guidance at Buchanan Street with a warm and attentive approach, with everything presented with clarity 💫 -Arvind
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