Kevin in the Edinburgh Fort store was very helpful when changing to a 3 SIM. He had to call customer services which was the most troublesome and time consuming part. Glad he helped as I would have str... See more
Company replied
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Three store in Fort Kinnaird were excellent. Big thanks to Riley and Kevin. Cheers for assistance and products today.
Company replied
Reilly and Kevin were very helpful and friendly. Excellent customer service and provide me with product knowledge. I came in to collect my broadband and left with a phone contract. Thank you!
Company replied
Always find the staff here really friendly and helpful. Service from Reilly today was excellent. Thank you 😊
Company replied
Company details
About Three UK - 3Store Fort Kinnaird
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 7B Fort Kinnaird Retail Park, EH15 3RD, Edinburgh, North, United Kingdom
- 01316573316
4.8
Excellent
84 reviews
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Great customer experience
Friendly, helpful and courteous staff who know their job and made things so easy for us.
13 November 2025
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
Hey Mr Christie 👋
Thanks for this fantastic 5⭐ review. We really do appreciate it! Have a great day 😊 -Jade
Reply from Three UK - 3Store Fort Kinnaird
Thanks for this amazing 5⭐ review, Cardorso. We really do appreciate you taking the time to send this over! Great work Sirinder 🎉 -Jade
Nice customer services.really…
Nice customer services.really appreciated.
11 November 2025
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
We appreciate you, Haleema :) Thank you so much -Scott
As always fantastic staff from a…
As always fantastic staff from a longstanding 20+ years customer
8 November 2025
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Today was a pleasure to be in the store…
Today was a pleasure to be in the store the guys was very friendly and chatty and help us.
Thanks
7 November 2025
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
Thanks for your feedback, Florian, and it's lovely to hear that you enjoyed great customer service from the team during your store visit. We appreciate you taking the time to share this with us. -Michael
Si and Sam have just been absolutely fantastic. So helpful and patient.
Si and Sam have just been absolutely fantastic
24 October 2025
Unprompted review
Reply from Three UK - 3Store Fort Kinnaird
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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