I would like to say a big thank you to Shayan at the Three store in Feltham for his excellent customer service. Shayan was extremely helpful, patient, and professional from the moment I arriv... See more
Location
Switch location140, The Centre, Feltham, Middlesex, TW13 4BS Feltham, London, GB
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Junaid was brilliant! He was really patient with me, explained everything clearly and was efficient knowing I was under time constraints.
Company replied
Very good and informative
Company replied
Junaid was very helpful and made our upgrade very easy. He explained every step of the way and checked we were happy before going ahead. Many thanks indeed.
Company replied
Company details
About Three UK - 3Store Feltham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
140, The Centre, Feltham, Middlesex, TW13 4BS, Feltham, London, United Kingdom
- 02088905882
4.9
Excellent
82 reviews
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I would like to say a big thank you to…
I would like to say a big thank you to Shayan at the Three store in Feltham for his excellent customer service.
Shayan was extremely helpful, patient, and professional from the moment I arrived. He took the time to listen to my questions, explained everything clearly, and went above and beyond to make sure everything was sorted out properly.
It’s not often you come across someone who genuinely cares about helping customers, and Shayan is a perfect example of that. His friendly attitude and professionalism made the whole experience very easy and pleasant.
Three are very lucky to have someone like Shayan on their team. I really appreciate his help and would definitely recommend him to anyone visiting the Feltham store.
Thank you again, Shayan! 👏
7 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Shayan has been very helpful and the…
Shayan has been very helpful and the whole process was very easy. Thank you
5 September 2026
Unprompted review
Reply from Three UK - 3Store Feltham
Hi Nimco, what a lovely review to receive. We're delighted Shayan helped make the process smooth from start to finish. Thank you for sharing your experience. 💜
Three Social Media Team
Junaid was brilliant
Junaid was brilliant! He was really patient with me, explained everything clearly and was efficient knowing I was under time constraints.
2 September 2026
Unprompted review
Reply from Three UK - 3Store Feltham
Hey Niniola, we're glad to hear Junaid was able to adapt to your circumstances and make sure everything was taken care of without delay. Thank you for the feedback. 😊💚
Junaid was very helpful and made our…
Junaid was very helpful and made our upgrade very easy. He explained every step of the way and checked we were happy before going ahead. Many thanks indeed.
27 August 2026
Unprompted review
Reply from Three UK - 3Store Feltham
Big shoutout to Junaid for turning customer service into a full on positive experience. Your feedback means a lot! ☺️ - Three Social Media Team
My experience was so great
My experience was so great . Mr Junaid assisted me well . He is soft spoken and he got me best deal . I am glad I got assisted by him . Thankyou so much .
25 August 2026
Unprompted review
Reply from Three UK - 3Store Feltham
Thanks for this fantastic 5⭐ review, Janvi! We’re thrilled to hear Mr Junaid provided excellent support. - Three Social Media Team
Simran gave us the quick assistance…
Simran gave us the quick assistance and very patient in explaining the plans and rewards . Definitely 5 stars
Thank you
25 August 2026
Unprompted review
Reply from Three UK - 3Store Feltham
Thank you for the lovely feedback, Shiva! We're thrilled that Simran's kindness and efficiency helped make your experience a positive one. 🙌 – Three Social Media Team
Reply from Three UK - 3Store Feltham
We’re delighted that Junaid provided service that reflects the level of care we strive for every day. Your feedback means a lot, Alexander. 😊 – Three Social Media Team
Had a lovely visit here today with…
Had a lovely visit here today with Junaid! He helped set my daughter up with a new sim for here phone. He also assisted with managing my hone broadband as well. Very pleasant and helpful! Knew exactly what to do. Thank you!
5 August 2026
Unprompted review
Reply from Three UK - 3Store Feltham
Hello there, thank you so much for sharing this wonderful 5 star review. We’re thrilled to hear Junaid made your visit so smooth and supported both you and your daughter with exactly what you needed.
Three Social Media Team
Shayne was extremely helpful today and…
Shayne was extremely helpful today and I'm very Happy with the service that I received
4 August 2026
Unprompted review
Reply from Three UK - 3Store Feltham
Your shout-out is WOW 🎯 Henry. It's fantastic to know Shayne's knowledge and attentive support left you feeling so pleased 💙
- Three Social Media Team
I got 2 numbers and Junaid helped me
I got 2 numbers and Junaid helped me. It was quick and easy. Great work. Thank you
1 August 2026
Unprompted review
Reply from Three UK - 3Store Feltham
Hey Shan, we’re really glad Junaid made setting up your two numbers smooth and straightforward. Thank you for sharing your experience. 😊
-Three Social Media Team.
Reply from Three UK - 3Store Feltham
Thank you for your lovely feedback, Chatan! We’re so glad Junaid provided such outstanding support. 😊 – Three Social Media Team
Reply from Three UK - 3Store Feltham
Hello Rodrigo, we’re glad to hear Simran gave you such attentive support. Thank you for sharing your experience. – Three Social Media Team
Junaid checked all my accounts and…
Junaid checked all my accounts and found me the best deal. Would recommend visiting feltham as they provide brilliant service
11 July 2026
Unprompted review
Reply from Three UK - 3Store Feltham
Hi Bianco, thanks for the glowing 5⭐ feedback. We’re delighted to hear Junaid helped you secure a deal that suited your needs and that our Feltham team provided an exceptional experience. Your recommendation means a lot to us.
— Three Social Media Team
Amazing customer service
Junaid was very helpful and delivered amazing customer service!
7 July 2026
Unprompted review
Reply from Three UK - 3Store Feltham
Love this, Zuhra 💫 We’re delighted Junaid delivered such top‑tier support and stellar service 🌟
- Three Social Media Team
I have came to three shop on feltham
I have came to three shop on feltham . Junaid has help to get some good plan because I am facing an issue with Internet he help to good package . He is good 👍 at his work he so polite and good while talking with me .
6 July 2026
Unprompted review
Reply from Three UK - 3Store Feltham
Hey Mohammad, thank you for sharing your experience at our Feltham store. We’re really pleased to hear that Junaid was able to guide you to a plan that better suits your needs. 🥰 Three Social Media Team
The polite gesture and welcoming smile.
The polite gesture and welcoming smile.
I enjoyed the service rendered by Junaid.
Bless him not only him but the whole team here in Feltham.
22 June 2026
Unprompted review
Reply from Three UK - 3Store Feltham
Hi Adefunke, it’s wonderful to hear Junaid greeted you so warmly. We appreciate your kind words. -Suhaas
He made me happy and saved my money…
He made me happy and saved my money shayan
19 June 2026
Unprompted review
Reply from Three UK - 3Store Feltham
Hi Geeta. Thank you so much for the feedback. We are delighted to hear that you had such a positive experience and that Shayan was able to look after you so well. -Shivam
Junaid makes my experience amazing…
Junaid makes my experience amazing happy very helpful!
13 June 2026
Unprompted review
Reply from Three UK - 3Store Feltham
Thanks for this fantastic review, Lily! We’re thrilled to hear Junaid provided excellent support. ✨ -Neha
Thank to Junaid to me set up a new plan…
Thank to Junaid to me set up a new plan after I moved to UK, Thanks so much
13 June 2026
Unprompted review
Reply from Three UK - 3Store Feltham
Wow! 🎉 Amazing, Ramesh! It’s great to know that Junaid was super helpful to you. Thank you so much for sharing this, we’re always happy to help! 😄 -Kashish
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