Three UK - 3Store Edgware Reviews 128

TrustScore 5 out of 5

4.9

6A Broadwalk Shopping Centre, HA8 7BD Edgware, London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was treated like a Queen compared to my experience with a different provider. Kimberley and Abs changed my fury to joy! I cannot but thank them to have brought me back from my frustration to satis... See more

Company replied

Rated 5 out of 5 stars

Ashley in the Edgware store was an absolute star employee.Professional & patient dealing with 3 separate issues with my account.He met my access needs & took over the calls when i requested help .I’m... See more

Company replied

Rated 5 out of 5 stars

I went to store and been welcomed by mehdi that offered me a seat and we discussed what I came for, he was brilliant and matched what I was asking for, thank you

Company replied

Rated 5 out of 5 stars

I have been to three Edgware store and a wonderful professional served me - El Mehdi. He was extremely helpful, kind and adviced me on the best possible deals. I bought with pleasure. Highly recommend... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Edgware

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 6A Broadwalk Shopping Centre, HA8 7BD, Edgware, London, United Kingdom

  • 02089523307

4.9

Excellent

TrustScore 5 out of 5

128 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick service and professional

Quick service and professional

26 May 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thank you for your wonderful review, Marlon! 🌟 We’re really glad to hear that everything went so well. - VodafoneThree Social Media Team

Rated 5 out of 5 stars

Me and my wife went in the store and…

Me and my wife went in the store and were served by anda. Very patient and helpful and gave us a great deal with a great trade in

21 May 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Narendra, glad to hear you and your wife were supported by Anda and that the team helped you with a suitable deal and trade-in. -Kishan

Rated 5 out of 5 stars

I was treated like a Queen compared to…

I was treated like a Queen compared to my experience with a different provider. Kimberley and Abs changed my fury to joy!
I cannot but thank them to have brought me back from my frustration to satisfaction.

21 May 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Alison, your shout-out is WOW ✨ It is magnificent to hear how Kimberley and Abs provided such stellar care to uplift your spirits completely. Thank you for taking the time to share this with us and enjoy your week ahead 🌟 -Arvind

Rated 5 out of 5 stars

thank you Ashley gave me all…

thank you Ashley gave me all information needed ans upgraded me to a nice phone thank you

20 May 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thank you, Benny. We’re glad Ashley supported you with all the information and helped you upgrade successfully. 😀⭐ -Ayesha

Rated 5 out of 5 stars

Mehdi was great

Mehdi was great. He helped with my broadband!

15 May 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Really appreciate your feedback. Wonderful to hear Mehdi supported you so well with your broadband. -Manavata

Rated 5 out of 5 stars

I went to store and been welcomed by…

I went to store and been welcomed by mehdi that offered me a seat and we discussed what I came for, he was brilliant and matched what I was asking for, thank you

14 May 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi, Ismail. Mehdi absolute crushed it! Rolled out the red carpet, found your perfect match, and left a lasting impression. This is exactly how connectivity should feel. 🥰 -Prabhjeet

Rated 5 out of 5 stars

I had a easy comforting experience in…

I had a easy comforting experience in store today. I was guided by Ganiyy as he helped me solve my issue

13 May 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Nothing makes us happier than fixing what matters and restoring smiles along the way, Isabel. Thank you for the great shout‑out for Ganiyy, and it’s wonderful to know everything was handled smoothly. It was an absolute joy serving you. -Ashifa

Rated 5 out of 5 stars

Abs has upgraded my account and while…

Abs has upgraded my account and while doing so he has engaged in conversation and made me feel comfortable in my stay here at Edgware.

12 May 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Akosua, it’s great to hear you had such a welcoming experience during your visit. Abs at our Edgware store made sure everything was taken care of while keeping things relaxed and comfortable for you throughout. Thanks for sharing your feedback with us. -Shivam

Rated 5 out of 5 stars

Abs has helped me with an upgrade…

Abs has helped me with an upgrade today. He was helpful

12 May 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Andrzej, it’s great to hear your upgrade was handled so smoothly. Abs made the process clear and supportive, helping you feel confident with the changes made today. Thanks for sharing your experience with us -Shivam

Rated 5 out of 5 stars

Good service

10 May 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Santos, thank you for your feedback — we’re glad to hear you received great service. -Shivam

Rated 5 out of 5 stars

Thanks a billion!

Thanks a billion!! to ANA, customer support at Edgware store.
My query was sorted and also she save my money and time.
Again thanks a billion much appreciated.

3 May 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hey Suchit, it’s fantastic to hear how Anamade your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Rated 5 out of 5 stars

Ashley very helpfull

Ashley very helpfull. He explains things clearly and i understood everything. He is very patient. Gave all my options.

30 April 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thank you, Bridge! We’re delighted to hear that Ashley was able to support you with patience and clarity, making sure you understood all your options. 😇 -Prabhjeet

Rated 5 out of 5 stars

Anda served me

Anda served me. I went it. It was a very long interaction but she was super helpful and friendly and patient

30 April 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

That’s what great service looks like! Huge shout‑out to Anda for making your visit special, and we’re even happier knowing it meant so much to you, Haji. -Ashifa

Rated 5 out of 5 stars

The service was superb

The service was superb. The staff were all friendly, especially Ashley. He was very honest and friendly.

29 April 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hey Anie, thank you for the 5⭐ review. We’re thrilled to know Ashley and the team made your experience seamless. -Maryalex

Rated 5 out of 5 stars

3Three mobile companies.the staff very…

3Three mobile companies.the staff very good experience and very kindly and very helpful.
Al Mahdi is very very good person .

27 April 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thanks, Mohamed! We’re delighted our team’s kindness and expertise stood out and that Al Mahdi’s support made your visit memorable. -Suhaas

Rated 5 out of 5 stars

Abs has helped me with my phone set up…

Abs has helped me with my phone set up and he was very polite and patient.

22 April 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

This is the kind of feedback that makes us smile, Betty! 😊 We’re thrilled to know Abs made such a strong impression. 🌟 -Veronica

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look